the staff is very attentive and always trying to do their best
our first room had two problems: a non working air conditioning and it was a smokers room...
i was not asked when we checked in, i was asked about the bed type but not smoking or not... i don't know, we travel a lot a but we never get asked if we want a non smoking room it is simply assumed...
in the middle of the night i woke up our room was freezing cold because the air con did not work properly and our room stank like a cold ashtray
the next day we switched rooms but from the hotel side no excuse for the inconvenience... stay away from floor 9 if you are a non smoker!!!
both rooms are smallish, the bathroom is for one person only...
furniture nothing fancy more on the regular, cheap side
sleeping experience okay, bed okay, pillows are not 5 stars
i hate the crap signs in the hotel rooms like "save our planet"... save water blablabla... the faucet in the bathroom does not allow to regulate the water flow it is either off or full blast... the hotel should take action and immediately replace these ridiculous old fashioned faucets... and in the end if i should save our planet i should stay home in germany would not travel to vietnam as a tourist and save my money!!! and save the planet... so what does the hotel want?
we tried the chinese restaurant which was pretty good, had dim sum and some other items which were all nice
we tried "oggi" restaurant which was a service disaster, had a 4 course set menu and got the new dishes while people were still working on the previous one... the free flow of cocktails and wine worked a little slow and "stuttering"... the food was WOW EXCELLENT!!!
breakfast was an every day changing experience and the food was good, nothing spectacular but good (that there are more asian dishes may have something to do with the fact that the hotel caters more to asian visitors...)
i found the hotel a little over priced but apparently they can still maintain that price level
- Official Description (provided by the hotel):
- Fronting the scenic Saigon River and only 3-5 minute walk to famous Opera House, Dong Khoi Street and Le Thanh Ton Street for shopping, dining and entertainment, Lotte Legend Hotel Saigon, the most beloved 5-star hotel in Ho Chi Minh City, combines natural beauty and sheer opulence to provide the best for the discerning traveler. The breathtaking resort-setting and its distinctive architectural interior gives a feeling of luxury and tranquility. A legendary hotel inherits good and ancient Vietnam with garden falls, pond and fountain. The top pattern of the bronze drum, symbol of the sun, from ancient times, frames the entrance of guest rooms. The twelve horary signs in the atrium, the lobby surrounded by colonnades and the giant horse sculptures all of which induce you to meander in the space of the hotel. ... more less
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