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“Great Hotel...period”

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Lotte Legend Hotel Saigon
Ranked #14 of 476 Hotels in Ho Chi Minh City
Reviewed June 22, 2011

Overall, I expect a little bit more from asian hotels as general service levels far exceed their USA counterparts. I was not disapointed with the Legend Hotel.

Service: Service level was fantastic. The front desk staff was always there to help with anything you needed during the stay and to give you directions around town. My room key kept losing its magnetic charge (likely an old, over used key), but they took care of it quickly. Also, I had suits made while in HCMC and the store contacted the hotel who placed a handwritten card in my deskroom giving me an update on the suits...I am in the hotel industry and even I was wowed by this.

Room: The room was in average/good shape. Everything was very clean and nice, but it did come across as maybe dated by 5-7 years. This could be the result of no brand or simply higher tariffs to get new materials into the country. However, overall it was still in great condition, I am just nitpicking here.

Public Areas: Similar comment to the room comment regarding condition, it definitly had the design styling of USA hotels from the 1990s. Yet again, it was super clean and fully functional. The pool was amazing given the fact it is a downtown hotel, it was a mini resort in a bustling city.

F&B: I enjoyed the breakfast buffet every morning. It had a nice combination of asian, european, and american offerings. Everything was well prepared and quite tasty.

  • Stayed: March 2011, traveled with friends
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2  Thank Powell47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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945 - 951 of 1,691 reviews

Reviewed June 11, 2011

Stayed only for one night. Rooms are standard, but size is more than enough. Free Wifi also good, and rooms are very clean. Breakfast excellent. Great pool area. Central and good location. Very friendly staff.

Only reason it dosen`t get a 5 star rating is that it lacks the extraordinary. But would not hesitate to stay here again, and would not bother to look anywhere else.

  • Stayed: June 2011, traveled as a couple
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Thank wgjedrem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2011

We read lots of great reviews about this hotel & we weren't disapointed. After reading reviews we decided to include breakfast. While I didn't find breakfast to be as amazing as others have (it was fairly similar to the other breakfasts we'd had in Vietnam) we were glad we had it as it was useful on days that we had early morning starts for trips. It was a good location for exploring the city. Unfortunately we couldn't get a double bed, only 2 twin beds, but that was the only fault we had with our stay here.

  • Stayed: May 2011, traveled as a couple
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1  Thank CJPinky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2011

After a very worrying incident with the Concierge where I had requested a delivery and was presented with a bill from the delivery company for more than four times what it should have been, I instantly realised I was dealing with very dodgy people at the Legend. It's not the most comfortable of stays if you can't trust the people whose roof you are sleeping under.
I don't have much to say about this hotel except that it is in a great location, has a spectacular breakfast buffet but extremely uncomfortable beds and rooms that reek of years of smoking.

  • Stayed: April 2011, traveled as a couple
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6  Thank LuxeTravelerHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2011

Due to business reasons I spent a month at the Legend (on the executive floor) last November.
I have lrarely had more attentive service. The room, overlooking the Saigon River was large, clean and incredibly comfortable and the bathroom found me lounging in the tub or enjoying the Japanese-style toilet (sans toilet paper if you chose!)
The food and drink selection in the lounge was excellent and the staff warm, ingratiating and never obsequious or overbearing. They were always eager to help with advice and counsel.
Had dinner twice at the buffet (and I am NOT a buffet fan) but the food is exquisite especially the made to order hot pot.
Now the negatives; the gym is mediocre and the pool too often cold and/or under maintenance. These are the only negatives.

  • Stayed: November 2010, traveled on business
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4  Thank DrRoy52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2011

Extremely accommodating and friendly staff made this 3 night business stay very nice. Recommend river-view room. I will definitely stay here again.

  • Stayed: May 2011
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1  Thank Adam711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2011

the Legend Hotel, Saigon is a beautiful hotel with excellant service especially at breakfast which by itself is a kings treat. the rooms are good but need to be redecorated with slightly modern furniture and fittings

  • Stayed: August 2010, traveled on business
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Thank dollarshah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lotte Legend Hotel Saigon

Address: 2A - 4A Ton Duc Thang St, District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 476 Hotels in Ho Chi Minh City
Price Range: $108 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Legend Hotel Saigon 5*
Number of rooms: 283
Official Description (provided by the hotel):
Fronting the scenic Saigon River and only 3-5 minute walk to famous Opera House, Dong Khoi Street and Le Thanh Ton Street for shopping, dining and entertainment, Lotte Legend Hotel Saigon, the most beloved 5-star hotel in Ho Chi Minh City, combines natural beauty and sheer opulence to provide the best for the discerning traveler. The breathtaking resort-setting and its distinctive architectural interior gives a feeling of luxury and tranquility. A legendary hotel inherits good and ancient Vietnam with garden falls, pond and fountain. The top pattern of the bronze drum, symbol of the sun, from ancient times, frames the entrance of guest rooms. The twelve horary signs in the atrium, the lobby surrounded by colonnades and the giant horse sculptures all of which induce you to meander in the space of the hotel. ... more   less 
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