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“Great location”

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Palace Hotel Saigon
Ranked #161 of 476 Hotels in Ho Chi Minh City
Reviewed January 14, 2014

I was staying in another hotel in HCMC , but moved to this hotel for new years eve for the one night due to its location. I have spent 3 festive seasons in HCMC at street level outside this hotel, and decided this year to have a balcony in the hotel and look over the crowds and celebrations. Thousands gather outside to see in the new year. Room was better than i expected, clean, en suite was good. From the entrance foyer of the hotel i expected it all to be a bit more 3* but i was pleasantly surprised by the facilities. Rooftop terrace great views. Wifi worked. No musty smells, pleasant and helpful staff. Aircon worked well and was adjustable. No surprises. No criticisms. Breakfast lacked western choices, but fresh eggs and omelettes available. Value for money, well priced compared to competitors in the same location. Booked through hotel directly to get my room of choice, but was available through Agoda for less.

Room Tip: Balconys can face main street or side street. Small but can take two adults. Suites are on the corne...
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  • Stayed: January 2014, traveled as a couple
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Thank Mackdubh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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240 - 246 of 621 reviews

Reviewed January 13, 2014

I booked this through Agoda and it seems that these discount sites are allotted certain rooms. The room was clean and spacious, however it was very musty / damp. Running the A/C made it worse. I asked to change rooms the next day and they showed me a room one the next floor that had the same mustiness. They then offered me a room in the other building (more updated) for a nominal charge and it was significantly better. They offer a great breakfast buffet. Overall, very pleased with our stay there.

Stayed: December 2013
Thank MaryEDrex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2014

Nice hotel
Stayed for two nights with a group
Had balcony room with absolutely fantastic view of River and city,
Comfortable bed,
Housekeeping is fine, cannot say anything bed..
Absolutely great location
If I need to stay again, I will

  • Stayed: November 2013, traveled as a couple
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Thank Stasnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2014

Local standard 4* hotel with a great location in the heart of HCMC. Close by to all major sites of interest and commercial areas within District 1. Room was clean and well fitted out if somewhat sparse. Major issue was that wifi didn't work properly throughout the whole of my 2 day stay despite staff saying that the router problem was fixed. Breakfast had a wide selection and was fairly tasty.

  • Stayed: January 2014, traveled on business
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Thank MichaelYang888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2014

rooms were nice - we stayed in the newer building on the 16th floor. We booked through Agoda and I felt there was a stigma attached to our booking. Front desk person was not nice at all - acted irritated that we showed up and wanted to stay there! We requested 2 rooms adjacent because there's a 2 person per room limit and we were a family of four. He put us in 1601 and 1605 - not bad. The pool is pretty nice - there seemd to always be a table avaiable which is surprising because there are so few for a hotel that size. Breakfast was great - if you could get a table! Every morning was a hunt - too few staff people to help and too many guests for the amount of tables they had. By the last hour of breakfast 1/3 of the items were gone and not replenished. There were many choices though. Location is good - it's touristy area.

  • Stayed: January 2014, traveled with family
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Thank travelingfamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2014 via mobile

We got a cheap deal on booking.com and it was a nice experience. We stayed over Christmas and the atmosphere was great. Good breakfast with lots of choice. Didn't use restaurant or the bar as you are surrounded by so many great options. The spa was empty so super for us!! Reception staff were really helpful and friendly.

Stayed: December 2013, traveled with friends
Thank JennyandAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2014

Calibre, the hotels main bar and restaurant, looks beautiful but the food was not even pub quality. My "hot rock" was cold enough to touch to the inner arm whilst I saw others come out sizzling, the meat was not edible (honestly around 85%fat) and the service was a joke. They didn't set our table until after we had eaten our entree with our fingers, they didn't clear the entrees until our mains were thrown down on top. Even for Vietnam that's a fail. Surprising since they also own Lemongrass (restaurant around the corner) which is top notch.

Stayed: January 2014, traveled as a couple
Thank Bradford P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palace Hotel Saigon

Address: 56-66 Nguyen Hue Street, District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #161 of 476 Hotels in Ho Chi Minh City
Price Range: $60 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palace Hotel Saigon 4*
Number of rooms: 140
Official Description (provided by the hotel):
Our four star flagship hotel is located in the heart of Ho Chi Minh City, with 144 luxuriously appointed rooms and suites, stunning views of Saigon Harbour, satellite TV, wireless internet access, plentiful hotel amenities and dedicated work areas, making this one of the best hotels in the city to combine business with pleasure.Generously appointed with four well-equipped meeting rooms, The Palace is one of the few hotels ideal for conferences and events, able to accommodate intimate social, business functions, conferences or training courses for up to 250 guests. ... more   less 
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