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“Good location, Pleasant Hotel”

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New World Saigon Hotel
Ranked #46 of 461 Hotels in Ho Chi Minh City
Certificate of Excellence
Reviewed January 4, 2013

Stayed 2 nights in Dec 12. Nice breakfast spread - fruits, cereals, bread/pastries, plain porridge, warm dishes - fried noodles, potatoes, grilled tomatoes, etc; fresh fruit juice station - you can select combination of fruit juices; noodles/pho station - tasty beef or chicken pho. Good Vietnamese coffee but you have to request otherwise you get standard coffee.
Room quite spacious, good selection of toiletries. Bedroom slippers also provided. TV programs mostly in Vietnamese but has a couple of English movie and news channels. Need to pay for Internet in room. Complimentary wireless Internet access available in ground floor - lobby and restaurant, etc but I could not access Facebook and Gmail; other websites were available so don't know the reason for this Internet problem.
Lobby was crowded with holiday makers & locals celebrating the Christmas festive season.
The park across the street from the hotel is very busy in the mornings. Lots of people doing different kinds of exercises and activities.
Walking distance to markets and shops - flea market & Ben Tanh market.

Room Tip: Executive floors are the high floors so better view of the city. We stayed at Room x43 which had uno...
See more room tips
  • Stayed: December 2012, traveled with friends
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Thank SingaTrav3ll3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewWorldHotel, General Manager at New World Saigon Hotel, responded to this reviewResponded January 15, 2013

Dear SingaTrav3ll3r,

Thank you very much for choosing New World Saigon Hotel during your recent trip and for sharing your feedback on TripAdvisor.
We are very pleased to hear that you enjoyed your stay with us.

In regards to the Internet connection to facebook and gmail, we will contact our Internet service provider for more details.
Thanks for sharing this information.

We sincerely look forward to serving you again in the near future.

Best regards,
David Wicker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,487 - 1,493 of 2,247 reviews

Reviewed January 3, 2013

This is a great hotel, good service, good location and excellent pool and spa. Try and book an executive floor room or suite to enjoy complimentary food and drinks, can save you a fortune..very central and easy access to the main market, only 20 minutes from the airport.

  • Stayed: December 2012, traveled with family
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Thank premiercrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewWorldHotel, General Manager at New World Saigon Hotel, responded to this reviewResponded January 15, 2013

Dear premiercrew,

We were delighted to see that you have recently recommended our hotel on Trip Advisor.

Also, we would like to thank you for suggesting our Executive Club Lounge benefits.
We sincerely look forward to serving you again in the near future.

Best regards,
David Wicker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2013

we stayed at New World Hotel for a day and requested pick-up from the hotel which cost the 3 of us US$54 for an one way trip. The local taxi is a much cheaper option in this regard.

The hotel itself has a great lobby but during the holiday season, the hotel lobby can be a little overwhelming with buzzing tourists. The location of the hotel is excellent, it is close to one of the newest bar in town (Chill) and close to a lot of local eateries and a nice park. The rooms themselves were clean, spacious, and quiet but you can tell that this is an older hotel or not as updated for a 4 star hotel. For our booking, we didn't have breakfast included.

Overall the hotel was ok value except for its airport pickup.

  • Stayed: December 2012, traveled with friends
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Thank Kat D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewWorldHotel, General Manager at New World Saigon Hotel, responded to this reviewResponded January 15, 2013

Dear Kat_Donsol,

Thank you for taking the time to share your feedback here on tripadvisor.

We are pleased to hear that the location of our hotel was convenient for the many activities you planned while staying with us.
We sincerely look forward to serving you again in the near future.

Best regards,
David Wicker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2012

The hotel is nice. The breakfast was really good, and the service great! I left a lot of gadgets in the room, and when I went back, they had three supervisors going over my place - it is their policy that when the cleaning lady come into the room with a lot of valuables around, they have to call their supervisors to prevent loss and I think that's a good process! They also have a lounge or club which is just great to stay around. but the most important is the strategic location - it is just in the center of Ho chi Minh!

Room Tip: If you have the budget, go for the club rooms.
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  • Stayed: December 2012, traveled with family
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Thank wilsonofngkhai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewWorldHotel, General Manager at New World Saigon Hotel, responded to this reviewResponded January 15, 2013

Dear wilsonofngkhai,

Thank you very much for your sharing your feedback here on tripadvisor.

The procedure you described is a standard at our hotel to ensure that the property of our guests is kept safe at all times. I will transfer your positive feedback to our housekeeping department as a compliment for their exemplary behavior.

We look forward to serving you again in the near future.

Best regards,
David Wicker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2012

Impressive service ! Ideal location when in Saigon. Plenty of attractions nearby. Ben than market a mere few minutes walk away. Rooms very clean and daily buffet breakfast superb! Our family enjoyed our four night stay in this hotel.

  • Stayed: December 2012, traveled with family
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Thank Melanie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewWorldHotel, General Manager at New World Saigon Hotel, responded to this reviewResponded January 14, 2013

Dear Gemsqueen,

Thank you very much for your good feedback here on TripAdvisor.

I am glad to hear that you and your family enjoyed your recent stay at New World Saigon Hotel and that you spend a memorable time at our property. I will be pleased to share your kind words with our associates at Parkview and housekeeping to motivate them to keep on striving for excellence in customer service.

We sincerely look forward to serving you again in the near future.

Best regards,
David Wicker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2012

From Airport to this hotel, you can take a cab (Vinasun) @ US$9.
The hotel is very near to Ben Thanh market. easy to find Halal food. lots of shops.
We stayed for 3 nights. The staff are very friendly and helpful.The room was very clean, big and spacious. One of the best hotel we have stayed in.
Will definitely stay at this hotel again if we visit this city.

  • Stayed: December 2012, traveled with family
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1  Thank Hamira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewWorldHotel, General Manager at New World Saigon Hotel, responded to this reviewResponded January 7, 2013

Dear Hamira,

Thank you very much for ranking us five stars here on TripAdvisor.

I am pleased to read that you enjoyed your recent trip to Ho Chi Minh City and that our hotel services and facilities met your expectations. I will pass your positive feedback to our associates to inform them that their continuous strive for excellence is appreciated.

We are looking forward to welcome you again in the near future.

Best regards,
David Wicker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2012

We stayed for four nights. The hotel was friendly and there was plenty of choice for breakfast. The room was spacious enough for 3 beds. Location was ideal. Very close to the market. Would definitely stay again .

  • Stayed: December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Thank GeorgieM53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewWorldHotel, General Manager at New World Saigon Hotel, responded to this reviewResponded January 7, 2013

Dear GeorgieM53,

We were delighted to see that you have recently recommended our hotel on Trip Advisor.
I would like to take this opportunity to thank you for your kind remarks.
We hope that we could once again be of service to you in the near future.

Best regards,
David Wicker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New World Saigon Hotel

Address: 76 Le Lai Street, District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #46 of 461 Hotels in Ho Chi Minh City
Price Range: $106 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — New World Saigon Hotel 5*
Number of rooms: 533
Official Description (provided by the hotel):
Ideally located within the vibrant business hub of District 1, with easy access to the famous Ben Thanh market and many landmarks, museums and cultural centers of Ho Chi Minh City, New World Saigon Hotel provides 533 spacious guestrooms and suites offering the perfect ambiance for both concentrated work and undisturbed relaxation. Just seven kilometers from Tan Son Nhat International Airport and steps away from the bus station, the hotel is located directly in the city center opposite the lush 23 September Park. The hotel's private limousine service offers a comfortable connection to the airport and all major attractions as well as the Saigon Exhibition and Convention Center (SECC). All guestrooms are equipped with broadband Internet access and plush bedding. If hotel guests wish an extra level of comfort and privacy they may choose the exclusive range of Residence Club Floor accommodation which includes complimentary buffet breakfast, afternoon tea, evening cocktails and hors d' oeuvres at the private Residence Club Lounge. Among the hotel's most distinctive restaurants is Dynasty which serves exquisitely prepared Chinese cuisine that is regarded as one of the finest in Ho Chi Minh City. Parkview and Saigon Bakery offer a relaxing view over the 23 September Park serving delicious lunch and dinner buffets including fresh seafood, international and Asian favorites or freshly brewed coffee and a great selection of home-made pastries. The Lounge features classic and modern cocktails with a wide range of wines and live music, while hotel guests will find Splash a relaxing oasis to unwind the day at the outdoor pool with fresh juices and exotic cocktails. If guests would like to escape the hustle and bustle of Ho Chi Minh City, they can visit The Spa on the second floor offering an extensive spa menu for both men and women integrating Swedish massage techniques and the healing therapeutic effect of aromatic essential oils with contemporary spa treatments. All spa services provide an effective treatment each tailored to the individual guest's needs.Since its opening, New World Saigon Hotel has been one of the premier meeting and event venues in Ho Chi Minh City. A highly experienced and supportive event team, excellent catering and first class facilities for every kind of social or business event make this hotel a popular choice for functions, exhibitions, product launches or conferences.The hotel offers three pillar-free ballrooms accommodating up to 486 people. All ballrooms are equipped with the latest audio-visual and presentation aids and can be divided into several smaller function or breakout rooms. In addition, four smaller meeting rooms are available for private workshops or meetings. ... more   less 
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