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New World Saigon Hotel
Ranked #45 of 462 Hotels in Ho Chi Minh City
Certificate of Excellence
Reviewed November 7, 2012

I had stayed at this hotel twice and always like it to be here. Great value for its class, friendly staff and excellent service as well. although the room not so modern but it's alright. I stayed at the Executive Floor so the guests can have access to the executive lounge and free internet. checking in/out, breakfast are all in the executive lounge itself. The location is also quite good, nearby the Ben Thanh market, not so far from Le Loi district where one can look at souvenirs, although there are other new hotels nearer to Le Loi. At the opposite there is a small public park, where the locals gather at night, and dance at the huts in the park, children playing. overall it's a good choice.

Room Tip: Lookout for last minute offer on the Executive Floor.
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  • Stayed: October 2012, traveled on business
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1  Thank KDH1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewWorldHotel, General Manager at New World Saigon Hotel, responded to this reviewResponded November 8, 2012

Dear KDH1976,

Thank you very much for your positive feedback.

We feel honored and appreciative that you have chosen New World Saigon Hotel during your recent trip in Ho Chi Minh City, Viet Nam. We sincerely look forward to serving you again in the near future.

Best regards,
David Wicker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,497 - 1,503 of 2,242 reviews

Reviewed October 22, 2012 via mobile

I think best hotel for money in hcmc. I like the big pool, drinks around pool and the executive level. I think to make your stay most enjoyable upgrade to executive level. It includes Internet, free breakfast, snacks at night and drinks. The hotel is greatly located where all places I like to go. Very near Ben Thanh and restaurants.

  • Stayed: April 2012
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4  Thank BlutoDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewWorldHotel, General Manager at New World Saigon Hotel, responded to this reviewResponded October 23, 2012

Dear BlutoDave,

Thank you very much for your positive feedback.

We feel honored and appreciative that you have chosen New World Saigon Hotel during your recent trip in Ho Chi Minh City, Viet Nam. We sincerely look forward to serving you again in the near future.

Best regards,
David Wicker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2012

Stayed twice at this hotel in last 6 months. Location is good and service was generally friendly and helpful. Main problem is that the rooms are old and dated. On my first visit, I found that my room had the smell of 'damp old carpets'; initially I thought that this was an isolated finding, but for my second visit, my room (another floor) smelt even worse! The hotel needs an upgrade and my advice is to stay somewhere else until then..

  • Stayed: October 2012, traveled solo
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3  Thank dkemt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewWorldHotel, General Manager at New World Saigon Hotel, responded to this reviewResponded October 24, 2012

Dear dkemt,

I would like to express my appreciation for providing us with your personal feedback.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. We hope we can have the pleasure of serving you again in the future.

Best regards,
David Wicker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2012

This hotel is not a five star hotel by U.S. standards, but the service is great and the bathrooms are clean!
These are two of my pet peeves and they did great on both counts. The halls need updating and the rooms are clean, good pillows, sheets and clean bathroom. The hotel should remove carpet that have been pulled in several places. We stayed in room 903, which was a bit noisy, but I think all of HCM is noisy. The buffet breakfast has everything you can imagine, good distribution of both western and eastern food. Wifi free in lobby, not in rooms there is a charge for use in rooms.
Great shop in lobby that is reasonably priced with nice items.

Room Tip: Go as high as you can to try to escape the noise
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  • Stayed: October 2012, traveled with friends
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2  Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewWorldHotel, General Manager at New World Saigon Hotel, responded to this reviewResponded October 9, 2012

Dear Elizabeth S,

Thank you for taking the time to give us your feedback from your recent trip in Ho Chi Minh City.
I hope we could be of service to you in the near future.

Sincerely,
David Wicker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2012

Stayed at New World Saigon Hote. Hotel located at District 1 and very near to Ban Thean market. Location & ambience was good. TV channels were also very good.

For Muslim travellers, across hotel there is a lane that has shops selling muslimah clothings etc. No problem with getting halal food, there are a number of establishments to choose from. Qualty is good.

  • Stayed: September 2012, traveled with friends
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1  Thank Sukloe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewWorldHotel, General Manager at New World Saigon Hotel, responded to this reviewResponded October 9, 2012

Dear Sukloe,

Thank you very much for your positive feedback.

We feel honored and appreciative that you have chosen New World Saigon Hotel during your recent trip in Ho Chi Minh City, Viet Nam. We sincerely look forward to serving you again in the near future.

Best regards,
David Wicker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 28, 2012

Used hotel car to/from airport- very comfortable and convenient. Approx USD$45 each way.

Very impressive lobby, incredibly helpful and friendly reception/concierge staff.

Room is a little old but comfortable - nice pillows, bed and shower.

Swimming pool is ok - but on deck exposed to car noise etc. Spa massage was excellent.

Bay & restaurant is good (although staff don't speak very good english which makes ordering an experience). Buffet breakfast was very good.

Approx 30mins drive from airport, convenient location and markets very close by.

Recommend.

  • Stayed: September 2012, traveled on business
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2  Thank bnecpl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewWorldHotel, General Manager at New World Saigon Hotel, responded to this reviewResponded October 3, 2012

Dear bnecpl,

Thank you very much for your positive feedback and for recommending our hotel and services.

We feel honored and appreciative that you have chosen New World Saigon Hotel during your recent trip in Ho Chi Minh City.

We sincerely look forward to serving you again in the near future.

Best regards,
David Wicker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2012

We only had a one night stay whilst in transit but were greeted like royalty on the 10th floor. It really is wiorth the extra to book the exec club rooms. We were ushered to a lounge with complementary drinks and a wide range of canapes between 5pm and 7pm. We had so much food we didnt need an evening meal. The views from this lounge were amazing. We enjoyed both an evening and early morning swim - the pool was not crowded at all , well maintained, lovely pool towels - couldnt fault it.

Would definitely stay here again for a longer trip next time

Room Tip: 10th floor or above
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  • Stayed: September 2012, traveled with family
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1  Thank Liz W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewWorldHotel, General Manager at New World Saigon Hotel, responded to this reviewResponded October 3, 2012

Dear Liz W,

We were delighted to see that you have recently recommended our hotel service here on TripAdvisor. I would like to take this opportunity to thank you for your kind remarks about our Executive Lounge and the pool area. I will be pleased to share your feedback with our associates to to show that their professionalism and continuous efforts for excellence is appreciated.

We sincerely look forward to serving you again in the near future.

Best regards,
David Wicker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New World Saigon Hotel

Address: 76 Le Lai Street, District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #45 of 462 Hotels in Ho Chi Minh City
Price Range: $106 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — New World Saigon Hotel 5*
Number of rooms: 533
Official Description (provided by the hotel):
Ideally located within the vibrant business hub of District 1, with easy access to the famous Ben Thanh market and many landmarks, museums and cultural centers of Ho Chi Minh City, New World Saigon Hotel provides 533 spacious guestrooms and suites offering the perfect ambiance for both concentrated work and undisturbed relaxation. Just seven kilometers from Tan Son Nhat International Airport and steps away from the bus station, the hotel is located directly in the city center opposite the lush 23 September Park. The hotel's private limousine service offers a comfortable connection to the airport and all major attractions as well as the Saigon Exhibition and Convention Center (SECC). All guestrooms are equipped with broadband Internet access and plush bedding. If hotel guests wish an extra level of comfort and privacy they may choose the exclusive range of Residence Club Floor accommodation which includes complimentary buffet breakfast, afternoon tea, evening cocktails and hors d' oeuvres at the private Residence Club Lounge. Among the hotel's most distinctive restaurants is Dynasty which serves exquisitely prepared Chinese cuisine that is regarded as one of the finest in Ho Chi Minh City. Parkview and Saigon Bakery offer a relaxing view over the 23 September Park serving delicious lunch and dinner buffets including fresh seafood, international and Asian favorites or freshly brewed coffee and a great selection of home-made pastries. The Lounge features classic and modern cocktails with a wide range of wines and live music, while hotel guests will find Splash a relaxing oasis to unwind the day at the outdoor pool with fresh juices and exotic cocktails. If guests would like to escape the hustle and bustle of Ho Chi Minh City, they can visit The Spa on the second floor offering an extensive spa menu for both men and women integrating Swedish massage techniques and the healing therapeutic effect of aromatic essential oils with contemporary spa treatments. All spa services provide an effective treatment each tailored to the individual guest's needs.Since its opening, New World Saigon Hotel has been one of the premier meeting and event venues in Ho Chi Minh City. A highly experienced and supportive event team, excellent catering and first class facilities for every kind of social or business event make this hotel a popular choice for functions, exhibitions, product launches or conferences.The hotel offers three pillar-free ballrooms accommodating up to 486 people. All ballrooms are equipped with the latest audio-visual and presentation aids and can be divided into several smaller function or breakout rooms. In addition, four smaller meeting rooms are available for private workshops or meetings. ... more   less 
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