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ranajit2013
gauhati assam india

Cu Chi Tunnels with Dao & Trong Getyourguide

5.0 of 5 bubblesReviewed Jul 18, 2019
Dao & Trying were amazing, Dao was fluent in English & shared great facts about Vietnamese culture. Towards the end of trip she gave us good recommendation about places to eat and dropped us @ Takashimaya & it was an amazing tour with her.
Date of stay: July 2019
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_EquatorialHCMC, General Manager at Hotel Equatorial Ho Chi Minh City, responded to this review
Responded Jul 18, 2019
Dear ranajit2013,

Thank you for staying with us and for sharing your review.

We are thrilled to hear that you enjoyed your stay with us so much and that you had a great experience and were made to feel special.

Thank you for your recommendations to other travelers in regards to our services. We hope to have the pleasure of welcoming you back again soon.

Best Regards,

Siegfried Steindl
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,975)
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Reviewed July 17, 2019 via mobile

The hotel has an incredibly grand entrance hall with nicely decorated communal areas, however some of this money could have been better spent on updating the rooms - they have quite an dated feel/look. Having said this there was some ongoing renovation work during our stay (half the hotel shut off), so this may have been what they were doing.

The corridor outside our room was rather noisy as housekeeping seemed to start very early in the morning.

The outdoor pool provides a lovely opportunity to take the weight off your feet after a busy day walking Ho Chi Minh. The swim up bar was a little expensive, however it was a nice addition to the pool area.

The staff were attentive and willing to help whenever needed.

As the hotel is a little way out the centre the hotel runs a shuttle service. This could be better advertised as this is a useful tool that we imagine many miss out on. We also used a grab to get to our central destinations for only about £2.

Date of stay: July 2019
Trip type: Traveled as a couple
2  Thank Z9836BUsamc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_EquatorialHCMC, Public Relations Manager at Hotel Equatorial Ho Chi Minh City, responded to this reviewResponded July 23, 2019

Dear Z9836BUsamc,

Thank you for sharing your review. We are pleased to hear that you have enjoyed your stay with us but understand that you experienced some services which did not meet your expectations on this occasion.

Please accept our most sincere apologies. We have taken note of your valuable feedback, which will certainly help us to improve our service. We hope to have the pleasure of welcoming you back again.

Best Regards,
Alison Chapman,
Public Relations Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 17, 2019

Have been stay in this hotel from it start, the service / maintain has been keep at highest level. Excellent dining restaurants with very nice staffs. Location is a little bit far away from center of city but taxi voucher is big help! Would like to stay when I next visit in Saigon!

Room tip: Higher floors have less A/C unit noise
Date of stay: July 2019
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
2  Thank schung38
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_EquatorialHCMC, General Manager at Hotel Equatorial Ho Chi Minh City, responded to this reviewResponded July 18, 2019

Dear schung38,

Thank you for staying with us and for sharing your review.

We are thrilled to hear that you enjoyed your stay with us so much and that you had a great experience and were made to feel special.

Thank you for your recommendations to other travelers in regards to our services. We hope to have the pleasure of welcoming you back again soon.

Best Regards,

Siegfried Steindl
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 10, 2019 via mobile

I was choosing among few hotels that’s close to where my son’s taking part in a tournament.

Saw that Hotel Equatorial has better reviews than the rest that I was considering.

Indeed a good decision made!

Hotel service was wonderful!
Dining in both restaurants were superb!
Gym’s opened early daily, just as what I need!
Concierge is always helpful in making restaurant reservations and making sure that taxis brought us to the right place.
Breakfast was definitely a wide spread! I’m not a breakfast person but my son enjoyed it very much.

Will definitely choose to stay in this hotel again!

Date of stay: July 2019
Trip type: Traveled with family
2  Thank M_21KC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_EquatorialHCMC, General Manager at Hotel Equatorial Ho Chi Minh City, responded to this reviewResponded July 11, 2019

Dear M_21KC,

Thank you for staying with us and for sharing your review.

We are thrilled to hear that you enjoyed your stay with us so much and that you had a great experience and were made to feel special.

We hope to have the pleasure of welcoming you back again soon.

Best Regards,

Siegfried Steindl
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 6, 2019 via mobile

Lovely hotel. In District 5 so be careful if doing tours. Normally they won’t pick up in district 5 but taxis are extremely cheap and there are always taxis outside the hotel. Be careful to use Vinasun taxis are others will rip you off. We had one who stole money from us so always use Vinasun. Hotel is great, typical of a big hotel, friendly but only helpful if you ask. Rooms very nice and showers in bathroom amazing.

Date of stay: June 2019
Trip type: Traveled as a couple
2  Thank Tina O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_EquatorialHCMC, General Manager at Hotel Equatorial Ho Chi Minh City, responded to this reviewResponded July 11, 2019

Dear Tina O,

Thank you for staying with us and for sharing your review.

We are thrilled to hear that you enjoyed your stay with us.

We hope to have the pleasure of welcoming you back again soon.

Best Regards,

Siegfried Steindl
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed June 24, 2019

Lovely hotel, great helpful staff, nice bedrooms. Excellent pool area. Exceptional food
Only thing that lets it down is its location- a long way from City centre and not much to see or do in the immediate area.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
2  Thank Philip G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_EquatorialHCMC, General Manager at Hotel Equatorial Ho Chi Minh City, responded to this reviewResponded June 28, 2019

Dear Philip G,

Thank you for staying with us and for sharing your review.

We are thrilled to hear that you enjoyed your stay with us so much and that you had a great experience and were made to feel special.

We hope to have the pleasure of welcoming you back again soon.

Best Regards,

Siegfried Steindl
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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