First off, the staff are excellent! Very well trained and very customer oriented. The ride from the airport took about 45 minutes, but the check-in process was a breeze, took about 5 minutes, did not even have to bother with the bags, everything was sent up without my asking or telling.
The facilities are good, although the hotel somewhat resembled an old train station.... in a good way of course. Overall, I have no complaints, the room was big and comfy, the staff were very service oriented, and most of all, it felt safe staying at this hotel.
Whenever I called for a taxi to go anywhere, the hotel staff would take down the registration number of the taxi, and tell the driver in their native language (Vietnamese, I think it was), exactly where I wanted to go. They also took the initiative to advise me on places of interest and gave me directions on how to get there and back.
Overall, a very good experience staying here and will definitely be staying here again if I were to be back.More
- Free Wifi