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“Uninspiring & in the wrong part of town”

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Hotel Equatorial Ho Chi Minh City
Ranked #28 of 448 Hotels in Ho Chi Minh City
Certificate of Excellence
Johannesburg, South Africa
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Uninspiring & in the wrong part of town”
2 of 5 bubbles Reviewed February 20, 2008

This hotel is big and impersonal. The rooms are ok but not five star qualities – TV set is small and there is no Wi-Fi.

My room was conveniently located on same floor as swimming pool with easy access to the pool via a patio door but the room was very noisy due to the lifts being next-door.

My room rate included the buffet breakfast, which was so-so; bad coffee, sweetened fruit juices and poor selection of bread left a poor impression.

Staff on average was helpful but not everyone was friendly.

The main problem with this hotel is its location somewhere between the airport and ‘downtown’. I believe that in Ho Chi Minh one has to stay in District One and close to the river

  • Stayed February 2008, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank BlackStoneTH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,054 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (235)
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middlesex
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 bubbles Reviewed February 6, 2008

Luckily for us only four nights were had at this hotel.

It calls itself 5 star, well yes to that on the foyer area, very marble and coloumns. I am sure there are some very nice rooms too, but certainly on our floor 10 room 1037 it left lots to be desired, a tired old travel lodge would have more described it.
Cigarette burns on the furiture and a nice scene from the porus curtains as the sun shone through them.

The 10th floor was it seemd full of cigarette smells at all times day and night.

The surrounding small gareges using the front area as a repair bay was the real give away on arrival really.

Style over substance describes this place perfectly.

  • Stayed February 2008, traveled with family
    • Value
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    • Check in / front desk
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    • Cleanliness
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Helpful?
4 Thank Happy-Buddah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint James Parish, Barbados
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed January 1, 2008

A large 5 star rated hotel, would suggest its a 4 star to western standards. We paid extra for an executive deluxe club room, and it was worth it, room was large, and the club facilities were open from 06:30-23:00, where you could have full drinks service plus hot and cold snacks throughout the day.

Also included was laptop with wi-fi access, so no need to take your own, 2 items of clothing pressed free of charge each day, newspaper, and bottled water. You also get late check-out to 4pm at no extra cost if its needed.

Hotel isn't in the main part of the city, but a free shuttle service running all day will take you to where you need to go so no issues there.

The Spa, Gym and Pool are very good, with 1 hour massages for only US$16.

Breakfast had a good choice - and room service was well priced. A good hotel with good service.

Stayed December 2007
Helpful?
2 Thank Mrs_G-L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed December 18, 2007

We spent 3 nights at the Equatorial and enjoyed clean, quiet triple rooms with gigantic comfortable beds for US$150 pn including breakfast.

The hotel is not near many eateries but it's no hassle to get into the city. There's a regular if not very frequent shuttle bus into central Saigon and taxis are cheap and easy to come by.

The buffet breakfast is enormous and diverse, the pool is a godsend after a sticky day of exploration, and the concierge will bend over backwards to organise flights, tours etc.

This is a slick western-style hotel with western-style prices.

  • Liked — Pool
  • Disliked — Lack of surrounding eateries.
  • Stayed November 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
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    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank B.Pongratz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
122 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 262 helpful votes
5 of 5 bubbles Reviewed October 19, 2007

The hotel is located in district 5 ,10 mins from Disctrict 1 and the hotel provides free shuttle bus every 1 hour.
The staff are great and if you book the club room you will have access to the lounge which serves drinks and snacks all day and alcoholic drinks between 5-7pm. We pais USD138.00 for executive club room with lounge access, breakfast and Chit Chat cafe and USD38.00 credit to eat at Orientica.
The breakfast is very good selection of western and asian food. The Orientica restaurant is really nice with great value dishes and amazing decor. The set menus are between 20-35USD and are very good selection. The club room was on the 9th floor with balcony. These rooms are renovated. The club room also gives you late check ot at 16.00 free of charge.
The pool is good size and always sunny. Nice gym and great value spa .
The hotel is not as luxury as Sheraton or Hyatt but very good value and great restaurants.

  • Liked — lounge,restaurants
  • Disliked — location
  • Stayed October 2007, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank moschino24_98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed October 10, 2007

We stayed here in September 2007. Hotel room,which overlooked the pool and city, was very clean and comfortable.
Hotel lived upto its 5 star rating. Staff were extremely helpful and friendly, especially as we had some trouble on arrival with our onward journey/lack of details from our agent in London.They couldnt be more helpful in sorting our our problems.
Buffet was fantastic, best we've had.
The new fish restaurant looked nice but lacked bit of atmosphere as it was on the 2nd floor, the bar area of restaurant was very nice, but again really lacked atmosphere/people. We were athe only ones sitting there for pre meal drinks! Hotel could do with a bar in the lobby area, which we understand they did have but have closed due to the new one and restuarant on the 2nd floor. However, as this is the hub of hotel would be nice to have bar here to watch the world going by!
The main restaurant was very good, breakfast superb, so much choice both western and asian cuisine.
Would definitely return and stay here again.

  • Stayed September 2007, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
7 Thank susannejj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster UK
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed July 12, 2007

This is our 2nd visit to the Equatorial in Saigon having stayed there in Sept 2005. We booked here again as our 1st stay was our 1st experience of Vietnam and we wanted to see if our memories were correct , so even though we were only staying 1 night en route to Phan Thiet it was a unanimous decision to stay again.

The staff are and were extremely courteous, helpful and friendly. It may be out of town but what's a small taxi ride, the hotel more than makes up for its lack of city centre status. Once again we tried the barbeque buffet on a Friday night, exceptional!!!! We all agreed that throughout our travels during this trip, this was our best meal (NO we are not easy to please). One of our Group did not want the buffet they only wanted something basic, nothing was too hard, they prepared a meal to our exact requirements. Their motto is if we can do it we will.

We loved our short stay at the Equatorial, we have also stayed at the Equatorial in Penang but have to say that where the Equatorial Saigon leads, the others only follow.

Once again, execeptional staff, exceptional hotel, whenever we stay in Saigon again it will be at the Equatorial.

  • Liked — Exceptional Service
  • Disliked — Nothing
  • Stayed June 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank ChrisDoncasterUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Equatorial Ho Chi Minh City

Property: Hotel Equatorial Ho Chi Minh City
Address: 242 Tran Binh Trong | District 5, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Casino Hotel in Ho Chi Minh City
#10 Business Hotel in Ho Chi Minh City
#18 Spa Hotel in Ho Chi Minh City
#22 Luxury Hotel in Ho Chi Minh City
#25 Romantic Hotel in Ho Chi Minh City
#39 Family Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Equatorial Ho Chi Minh City 4.5*
Number of rooms: 333
Official Description (provided by the hotel):
The 5-star business hotel is centrally located between the waterfront and Cholon (Chinatown) and is only 20 minutes to the airport. 10-minute's drive from the hotel is the city's major commercial, financial centres, shopping strips, recreational parks and night spots. The newly refurbished rooms are elegantly designed and tastefully furnished, providing guests with contemporary surroundings and comforts. Facilities include 7 outlets, a business centre, meeting and function rooms and a comprehensive fitness centre and spa. ... more   less 
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Also Known As:
Ho Chi Minh Hotel

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