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“Beautiful” 5 of 5 bubbles
Review of Hotel Equatorial Ho Chi Minh City

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Hotel Equatorial Ho Chi Minh City
Ranked #26 of 448 Hotels in Ho Chi Minh City
Certificate of Excellence
Melbourne, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Beautiful”
5 of 5 bubbles Reviewed June 5, 2012

We stayed here 2 nights and the hotel was beautiful.The service was excellent and it included breakfast which was a mixture of Asian and Western food. It was excellent. The service was also exceptional, and the room we had was very big and had a window and a huge bathroom. Even though the hotel is in district 5 you can go for walks and feel resonably safe as long as you follow the instructions of the staff for your safety. We had no problems. If you wanted to go to district 1 a taxi fare cost $2.
We were very happy with our stay.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rusee51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,022 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Victoria, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed June 5, 2012

Beautiful hotel and staff, fantastic to be a little away from the hustle and bustle of district 1. Paying for Wi-fi only negative but positive is free use of internet and computers in the lobby. Im actually eating an amazing fruit platter as I type this now...lol
For those of you who complain that the staff can't speak English too well, just remember that you are in their country so how does your Viet stack up??? Besides these days, google translate to overcome any serious issues.
Thoroughly recommend using the tour operators in the foyer, our guide Loy?? (forgive me if incorrect spelling) was very knowledgeable on all things Vietnam and very tastefully funny. (But not as funny as me hey Loy??? haha)
Ripper hotel and recommend all Aussies come and stay. Happened to meet a lady who is from Melbourne also.

  • Stayed June 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast, Queensland, Australia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed May 31, 2012

We stayed in this hotel for 3 nights before moving on to Da Nang...the staff were very friendly and the room was clean. The hotel in on the outerskirts of the city and not really in walking distance but a great hotel.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nicole L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronschhofen
Level Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed May 30, 2012

We stayed in this hotel one night on the way to Siem Reap and one night on the way to Phu Quoc Island. We felt very comfortable. The staff is friendly. We enjoyed the breakfast buffet very much and can highly recommend the buffet dinner on Saturday night with a very reasonable price. However we cannot understand that you still have to pay for WiFi access. For first time visitors to Ho Chi Minh City District 5 where the hotel is situated is not ideal. The Equatorial is a bit away from the tourist spots because the traffic situation does not allow a quick hop to the main attractions.

  • Stayed March 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Tiger49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julien O, Manager at Hotel Equatorial Ho Chi Minh City, responded to this review, June 18, 2012
Dear Guest,

Thank you for having chosen Equatorial hotel for your stay in Ho Chi Minh city and let us know, afterward, about your experience.
We have noted your comment and would like to apology for the inconvenience created.
However, please allow me to mention that internet access is free in our lobby and that we provide daily free transportation service by shuttle bus to city center.
We appreciate your sharing your concerns and rest assured we are looking forward to welcoming you back soon at Equatorial hotel in Ho Chi Minh city.

Thank you for your understanding and best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed May 28, 2012

My wife and I have stayed in some of the best hotels around the world so I believe I can talk with some authority. The place was fantastic and inexpensive. A hint though - upgrade to Club. It's worth the extra few dollars.
Nothing is too much trouble for the staff. They are well trained and very helpful.
The restaurant is great. The very beautiful Nancy - Chào người đẹp - knows her job and never stops smiling. She made our visit to her restaurant very pleasant.
We will stay here again on our next visit

Room Tip: Upgrade to Club
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank V-Gordon-O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotterdam
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed April 25, 2012

This hotel is suited for business people, for (family) holiday we would advice to look for a hotel at the center. Around the hotel there is not much to do and only a few restaurants (not recommendable if you care about hygiene) on walking distance.
The hotel is spacious and clean, nothing to comment on that. Equatorial is no 4 or five star hotel, they promote themselves like that just to raise their prices.

Charging 14 USD a day for using (wireless) internet is outrageous. There are computers at the lobby you can use, but only for 20 minutes, after that you have to pay.
Employees of hotels are friendly to guests, nothing notable if you don't understand them. My wife does speak and understand vietnamese and was appalled by the way employees in higher rank treat the employees at lower ranks. No friendliness or respect at all.

At check in they wanted a prepayment of 10% of total amount in case you use mini bar or have diner at the restaurant. Tax is 5 % and over that you have to pay 10% servicecharge. Prices at hotel are extremely high, even for European concept. We paid 55 USD diner for two and more than 9 USD for a diet coke and an applejuice.

We all got sick after eating something (we don't know what) at breakfast, luckily it lasted only one day and night. Our mistake, we heard later of our cousin she and her family were also at Equatorial and got sick of the food too.

After staying at Equatorial four nights we decided to move to the center of HCMC, it was a good decision.

  • Stayed April 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
7 Thank JDW67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brinchang, Malaysia
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed April 24, 2012

everything is above average inside the hotel. Am sure the hotel will be doing very well if it is located in District 1 which is the heart of the city.

Room Tip: choose higher floors room which is less noisy
See more room tips
  • Stayed November 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ECH2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Equatorial Ho Chi Minh City

Property: Hotel Equatorial Ho Chi Minh City
Address: 242 Tran Binh Trong | District 5, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Casino Hotel in Ho Chi Minh City
#10 Business Hotel in Ho Chi Minh City
#18 Spa Hotel in Ho Chi Minh City
#20 Luxury Hotel in Ho Chi Minh City
#25 Romantic Hotel in Ho Chi Minh City
#39 Family Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Equatorial Ho Chi Minh City 4.5*
Number of rooms: 333
Official Description (provided by the hotel):
The 5-star business hotel is centrally located between the waterfront and Cholon (Chinatown) and is only 20 minutes to the airport. 10-minute's drive from the hotel is the city's major commercial, financial centres, shopping strips, recreational parks and night spots. The newly refurbished rooms are elegantly designed and tastefully furnished, providing guests with contemporary surroundings and comforts. Facilities include 7 outlets, a business centre, meeting and function rooms and a comprehensive fitness centre and spa. ... more   less 
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Also Known As:
Ho Chi Minh Hotel

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