We arrived close to midnight, 2 kids falling asleep, the adults dead tired....and the hotel had lost my reservation.
I had made a reservation for a family room, but it was nowhere to be found. The hotel could not offer a family room, so had to sleep in a double instead, at a higher price that I had reserved.
I think what happened was, I had made the reservation online, also reserving airport pickup. I then cancelled just the airport pickup, but for some reason someone cancelled the whole reservation!
Anyway, really bad experience.
- Official Description (provided by the hotel):
- A focal point of the bustling Phu Nhuan District, the Eastin Grand Hotel Saigon is a 10-minute drive from Tan Son Nhat International Airport, 20 minutes from city centre. Combining five-star luxury with Vietnamese hospitality, we make it our business to anticipate your every need, whatever the reason for your visit. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, TripOnline SA, Odigeo, Agoda, Priceline, Asiatravel.com Holdings and Travelocity so you can book your Eastin Grand Hotel Saigon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- mövenpick Ho Chi Minh City
- Omni Ho Chi Minh City