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Reviewed August 17, 2019 via mobile

Stayed here for 3 nights on the way from Australia to UK.
Great location, food in the restaurant amazing, my wife loved the spa.
The pool area and bar were really good and well maintained.
Overall a top hotel and we would gladly return.

Date of stay: July 2019
Trip type: Traveled as a couple
Thank BazzaCrewe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
O-Revy, General Manager at Sofitel Saigon Plaza, responded to this reviewResponded 4 weeks ago

Dear BazzaCrewe,

Bonjour and greetings from Sofitel Saigon Plaza.

We very much appreciate your comments regarding your recent stay with us.

We are delighted to know that you enjoyed your stay and grateful for your positive feedback about our location, restaurant, spa and pool.

Should your travels bring you back to Ho Chi Minh we would be happy to welcome you back!

Sincerely,

Olivier Revy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2019

located at the center of Saigon so the hotel is easy tobe found. After the long delay fight, thanks to ms.Thao for the warm greeting and the quick check-in at 11a.m. The room was extremely clean with unique amennities only for member.

In the afternoon, I left the room for an hour, and when came back, the room had been made-up once again with a small chocolate, tea bag and a sleeping tip.

Foods and drinks was delicious.

definitely one of the best hotel in town. Will be back when I have a trip to Ho Chi Minh.

Date of stay: August 2019
Trip type: Traveled on business
Thank sniperofpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
O-Revy, General Manager at Sofitel Saigon Plaza, responded to this reviewResponded 4 weeks ago

Dear sniperofpool,

Bonjour and greetings from Sofitel Saigon Plaza.

Many thanks for sharing your wonderful review on TripAdvisor.

We are glad to hear that you enjoyed every aspect of your experience, start from warm check in to room amenities and turn down service.

The entire team is grateful and proud to learn that we met your expectations. A lot of efforts are put daily, but comments like yours simply provide the team the reward they deserve.

Your kind mention of our colleague (Ms. Thao) is very much appreciated and please rest assured she will be informed and rewarded for her excellent work.

We look forward to the pleasure of welcoming you back soon.

Sincerely,

Olivier Revy
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2019 via mobile

This property earned its 5 star status.

Great ambiance.
Great and comfortable rooms. Beds were soft and had high thread linens.
Great bathrooms with marble and modern fixtures. Shower heads provided a great strong shower experience. A nice big tub was offered for those who prefer a luxurious bath. Sundries are spa quality and towels are large and thick.
Great on property restaurants
Great lobby bar for both drinks and food.
Reasonable prices.

Date of stay: August 2019
Trip type: Traveled on business
Thank Rsantisteban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
O-Revy, General Manager at Sofitel Saigon Plaza, responded to this reviewResponded August 15, 2019

Dear Rsantisteban,

Bonjour and greetings from Sofitel Saigon Plaza.

Thank you for your time spent to share your experience with us.

We are delighted to know that you enjoyed your stay and grateful for your positive feedback about our room, facilities, restaurant and lobby bar.

Should your travels bring you back to Ho Chi Minh we would be happy to welcome you back!

With my best regards,

Olivier Revy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2019

It was our first time at the hotel and check in was great. We returned from Cuc Gach Quan and were treated to a lovely guide book by the hotel concierge supervisor Luu Quoc Cuong. It is my first time back in HCMC after 11 years and it has changed tremendously.

Date of stay: August 2019
Trip type: Traveled as a couple
Thank vervoon04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
O-Revy, General Manager at Sofitel Saigon Plaza, responded to this reviewResponded August 11, 2019

Dear vervoon04,

Bonjour and greetings from Sofitel Saigon Plaza.

Thank you for leaving such a nice review and it is our pleasure to had you stayed with us after 11 years back to Ho Chi Minh city.

We are delighted to learn that you have enjoyed every aspect of your experience. Your kind mention of our colleague (Mr. Luu Quoc Cuong) is very much appreciated and please rest assured he will be informed and rewarded for his excellent work.

Should your travels bring you back to Ho Chi Minh we would be happy to welcome you again!

With my best regards,

Olivier Revy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2019

Check in was perfect. Great view. Breakfast with variety selection, also vietnamese food and dishes and helpful and very kindly staff. We felt very comfortable. Thank you very much for the pleasant stay. See you soon.

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Thuan-Do
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
O-Revy, General Manager at Sofitel Saigon Plaza, responded to this reviewResponded August 11, 2019

Dear Thuan-Do,

Bonjour and greetings from Sofitel Saigon Plaza.

Thanks for leaving us such a wonderful review.

We are glad that you loved our breakfast, food and especially staff services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.

We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

Sincerely,

Olivier Revy
General Manager

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