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Reviewed March 23, 2014

This was my first trip to HCMC and I wanted to stay at a venue that was convenient to the local attractions. The Sofitel is a good venue for a conference with an excellent banquet staff. The rooms were decent and comfortable and the food was nice. The staff was excellent and very accommodating. There was a large bar lounge on the first floor; however, it was quite empty whenever I when for a drink. Overall, this property is good if you are looking for decent, clean accommodations that is convenient walking distance to the main local tourist attractions.

Date of stay: March 2014
  • Trip type: Traveled on business
    • Value
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Thank 67SamuelA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Frederik D, Executive Assistant Manager at Sofitel Saigon Plaza, responded to this reviewResponded March 24, 2014

Bonjour,

Thank you very much for your review here on Trip Advisor.

We are delighted to hear that you enjoyed our Hotel and the amenities we offer.
Once again, we are most thankful that you have taken the time to give us constructive feedback about your stay.

With very best regards,
Frederik Deman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2014

This hotel is beautiful. Our room is beautiful, and we love the layout. Many outlets. The lobby and our room have fresh flowers. But we wish they would spend more money on the plumbing than the flowers. The plug in the sink does not stay down. If we want to wash anything, one person has to hold the plug down while the other washes. On top of that, there seems to be no cold water in the sink so while one holds down the plug, the other has to get cold water from the tub so hands won't be scalded. On the other hand, the shower is lovely. I understand we should have asked for a different room and all would have been well. The chairs are pretty, but don't sit on either with any bare skin. With the lovely puffy duvet I could never find the right temperature, throwing it off and pulling it back on. Just needed a light cover. A university is across the street and was the location of loud celebrations each night. The Cafe Rivoli has delicious food and wonderful service. All the staff are great.

Room tip: Avoid room 716
Date of stay: March 2014
  • Trip type: Traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Thank Betty W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Frederik D, Executive Assistant Manager at Sofitel Saigon Plaza, responded to this reviewResponded March 23, 2014

Bonjour,

Thank you for having chosen Sofitel Saigon Plaza for your stay in Ho Chi Minh City and for sharing your comments with Trip Advisor.

We are pleased to read that you overall enjoyed your stay with us and have noted your comments on some points needing improvement. Your praise on the quality of service is certainly the most important compliment to us.

Thank you for recomending Sofitel Saigon Plaza and we look forward to welcoming you again soon.

With very best regards,
Frederik Deman

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Reviewed March 22, 2014

I have stayed at the Sofitel Saigon Plaza numerous times and yet to write a review of this calm and peaceful hotel located in the quieter part of District 1. There is lesser traffic and that is perfect for a business hotel where you just want to go back to unwind after a hectic day. It is not a particularly fussy five star hotel where you get cookies by your bedside or rooms with huge bathrooms. But it does serves all the needs of a business traveller adequately.

The hotel lobby is always decorated with beautiful fresh local flowers done simply and elegantly. Check-in is professional but not particularly warm perhaps Vietnamese are rather shy people and takes a long time to warm up. There is a small cafe beside the concierge where you can pick up a sandwich or cookies for the long rides into Ho Chi Minh's provinces. There are two restaurants on site the hotel, a French/Italian restaurant and a buffet area. There isn't a lot of restaurants within very close walking distance, a ten minute brisk walk will bring you to some nearby eateries.

The rooms have been recently refreshed and they are done up simply and tastefully. Toilets do not have a separate shower but general housekeeping kept everything well intact. Sofitel Saigon Plaza is more a business hotel rather than a resort hotel as the roof top pool is rather small and the spa is almost non existent. There is a spa near the hotel (the helpful concierge can assist with directions) Breakfast is good with sufficient variety to last a week.

I stay here whenever I am back in HCM because it's a simple, elegant and comfortable hotel and houses an equally elegant crowd; there is no noisy rowdiness at the lobby or public spaces. So I can return each evening after a crazy day on the busy, hectic HCM streets to be welcomed by lovely tunes played by the resident pianist Nguyen Anh 9 in the midst of the warmth of the candle-lit lobby.

Room tip: Rooms that face the street are a little noisier
Date of stay: March 2014
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BrigL618
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Frederik D, Executive Assistant Manager at Sofitel Saigon Plaza, responded to this reviewResponded March 23, 2014

Bonjour,

I thank you for your great feedback!

We felt extremely honored to hear that we fulfill each time your expectations in terms of high standards of service during your nummerous visits at our property.

We look forward to continue welcoming you back with our undivided attention.

With very best regards,
Frederik Deman

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Reviewed March 22, 2014 via mobile

Sofitel Saigón is located in a tree-lined avenue that makes it feel very quiet and pleasant.
The US, French and British embassies are next door, so is a residential and very secure area, just what we needed to enjoy Saigon and don't feel the crazyness of the traffic and street sellers of other parts of the city.

Sofitel delivered what We expect of a 5 stars hotel: fast and prompt service, well appointed rooms and a pleasant rooftop pool to cool down during sunset, as walking around the city under the heat can be exhausting.
The fitness center and lockers are well organized with all the necessary equipment.

I am still currently at the hotel and happy with my stay, highly recommendable!

Thank you to all the team, Pablo.

Date of stay: March 2014
Trip type: Traveled as a couple
Thank Latitudes-Longitudes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Frederik D, Executive Assistant Manager at Sofitel Saigon Plaza, responded to this reviewResponded March 25, 2014

Bonjour,

Thank you for having chosen Sofitel Saigon Plaza for your stay in Ho Chi Minh City.

We are pleased to read that you enjoy your stay with us and indulge in the various services we offer and appreciate the service provided by our Ambassadors.

With very best regards,
Frederik Deman

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Reviewed March 21, 2014

First time back in HCM for more than ten years, not my choice of hotel but a good venue for a conference. Efficient check in, central location, nice rooms, good internet, excellent bar - the house red wine was superb. My colleagues raved about the breakfast buffet but it seemed pretty ordinary in fact a little below par but the function buffet lunches were excellent. Staff were excellent. I'd certainly recommend it but might chose a smaller local hotel if visiting again for vacation

Date of stay: March 2014
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Dec D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Frederik D, Executive Assistant Manager at Sofitel Saigon Plaza, responded to this reviewResponded March 23, 2014

Bonjour,

I am extremely thankful to you for such words of praise regarding the high standards of service provided to you along your stay.

We look forward to welcoming you back in our centrally located Sofitel Saigon Plaza.

With very best regards,
Frederik Deman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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