This hotel is beautiful. Our room is beautiful, and we love the layout. Many outlets. The lobby and our room have fresh flowers. But we wish they would spend more money on the plumbing than the flowers. The plug in the sink does not stay down. If we want to wash anything, one person has to hold the plug down while the other washes. On top of that, there seems to be no cold water in the sink so while one holds down the plug, the other has to get cold water from the tub so hands won't be scalded. On the other hand, the shower is lovely. I understand we should have asked for a different room and all would have been well. The chairs are pretty, but don't sit on either with any bare skin. With the lovely puffy duvet I could never find the right temperature, throwing it off and pulling it back on. Just needed a light cover. A university is across the street and was the location of loud celebrations each night. The Cafe Rivoli has delicious food and wonderful service. All the staff are great.