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“Sofitel Siagon”

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Sofitel Saigon Plaza
Ranked #17 of 453 Hotels in Ho Chi Minh City
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1,993 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (325)
Date | Rating
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English first
Brisbane, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 16, 2014

We stayed at the Sofitel for the first 4 nights of our trip to Vietnam and absolutely loved it! While it is a little on the expensive side, the rooms were beautiful, the roof top bar was great and the breakfast was unrivalled! It is within walking distance of the Opera House and the Notre Dame Cathedral and heaps of great restaurants. The staff were friendly and provided excellent service, I could not fault my stay here at all! Highly recommended!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ash G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederik D, Executive Assistant Manager at Sofitel Saigon Plaza, responded to this review, January 17, 2014
Bonjour,

We appreciate that you took the time to write after your stay with us.

Thanks for describing that your room was excellent and our amenities top-notch. We are glad to know that you liked our buffet breakfast variety at Cafe Rivoli.

We are looking forward to welcoming you back to our property in the very near future.

With very best regards,
Frederik Deman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wien
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 16, 2014

great staff, nice room with comfy bed, nice pool with fine snack/light lunch menu, breakfast selection very good, seafood buffet nice (try the crabs!!), wonderful atmosphere in hotel bar, location top: just a few minutes to the bustling center (by cab or foot), felt safe.

Room Tip: higher floors for the view
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank leosyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederik D, Executive Assistant Manager at Sofitel Saigon Plaza, responded to this review, January 16, 2014
Bonjour,

Thank you for having chosen Sofitel for your stay in Saigon and for sharing your comments on TripAdvisor.

We are pleased to read that our efforts to provide you with a high level of service have been rewarded by your satisfaction. We are pleased to have given you a Magnifique experience!

We look forward to welcoming you again in the not too distant future.

With our best regards,
Frederik Deman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 15, 2014

Good stay- staff friendly and kind.
I did accidently broke a chair by sitting on it- they attempted to charge me $100 USD to replace the chair- this was poor. I nearly broke my back and they want compo!

In the end after hours of negotiation they decided to waive the fee. Good rates and comfy bed. Rooms were good sized and have over ground baththubs. The showers were good too- rain showers.

Overall good stay- will stay here again but watch out- dont be ripped off !

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelalot1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederik D, Executive Assistant Manager at Sofitel Saigon Plaza, responded to this review, January 15, 2014
Bonjour,

Thank you for having chosen Sofitel for your stay in Ho Chi Minh City and for sharing your experience on Trip Advisor.

We are pleased to read that you enjoyed a fabulous and great stay with us and took note of your comment.

Thank you again for your feedback, and we look forward to have the pleasure of welcoming you again at Sofitel Saigon Plaza soon.

With very best regards,
Frederik Deman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed January 15, 2014 via mobile

We have just enjoyed 5 days at the sofitel saigon plaza. From the moment we were met by a hotel rep in arrivals the service was impacable. Location of the hotel is an easy walk ( if that is possible given the traffic) to all the sights in HCMC. Alternatively a taxi costs no more than $2 to Ben Tahn markets or take the hotel free shuttle. Rooms are attractive, spacious and very well appointed. The services of the club lounge were also wonderful. The afternoon teas and cocktail hours were beutifuLly catered and well worth the extra for a club room. The fitness centre was well appointed with modern, top equipment (even if the cardio room I found a bit warm). The pool area was a relaxing place to be if you managed to snag a sun lounge. The buffet breakfast was varied and service in the restaurant was speedy and friendly. My one complaint during our stay was that frequently the food was on the cold side. Even when buffet dishes were "refilled", the food was still not hot. I found myself quite a few times asking for a hot this or that.
Service at the hotel was exceptional. A birthday cake arrived for my husband; welcome letters; farewell letters; afternoon fruit/cheese platters and bedtime cholcolate- all lovely touches that make a stay that bit more special. I would definately choose the sofitel saigon plaza again

Stayed January 2014, traveled as a couple
Helpful?
1 Thank selliot64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederik D, Executive Assistant Manager at Sofitel Saigon Plaza, responded to this review, January 15, 2014
Bonjour,

We were touched to read your kind words towards Sofitel Saigon Plaza and to know that you praise our Hotel as "Wonderful Service ".

We are delighted that you particularly appreciated the exceptional quality of service and the thoughtfulness of our Sofitel Ambassadors. We will make sure to share your positive feedback with all of them and thank especially for the constructive comment on the buffet breakfast that I shared already with our Executive Chef.

We look forward to the pleasure of welcoming you back again at Sofitel Saigon Plaza very soon.

With very best regards,
Frederik Deman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 14, 2014 via mobile

Had an amazing stay at the Sofitel Saigon Plaza definitely recommend upgrading to the Sofitel Club only $60 more per room a day, really good value as it includes breakfast and access to the Club lounge with cocktails and snacks. Amazing service throughout the hotel all staff were so polite and attentive, always felt so welcome throughout the hotel. Would love to return!

Stayed January 2014, traveled as a couple
Helpful?
Thank Angela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederik D, Executive Assistant Manager at Sofitel Saigon Plaza, responded to this review, January 14, 2014
Bonjour,

Thank you for posting your comments on Trip Advisor regarding your stay with us earlier this month.

We are delighted that you felt special from the moment you entered Sofitel Saigon Plaza. We are delighted that you consider our service excellent and wonderful and that everyone is made to feel important. That is more important to us than anything!

We look forward to having the pleasure of having you with us once again very soon.

With very best regards,
Frederik Deman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
89 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed January 13, 2014

We stayed here for one night in July and it was a nice spot of calm in a very busy city. The rooms are well appointed - very modern with huge bathrooms and the pool is a nice place to relax and have a drink or two while watching the sun go down over the city.

The staff were very friendly and could not do enough for you. The check in/out was well executed and quite prompt. The hotel isn't in the middle of the tourist area but it's definitely within walking distance (10-15 mins) to some attractions and a quick (depending on the traffic of course!) and inexpensive taxi ride to some of the further away sites like the war remnants museum.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederik D, Executive Assistant Manager at Sofitel Saigon Plaza, responded to this review, January 14, 2014
Bonjour,

We thank you for your great feedback after your recent stay with Sofitel Saigon Plaza.

We genuinely love to look after our guests and our aim is to exceed their expectations. I am truly glad to hear that we achieved our goal in providing you with high standards of service.

We look forward to you next stay soon.

With very best regards,
Frederik Deman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Saigon Plaza

Property: Sofitel Saigon Plaza
Address: 17 Le Duan Boulevard | District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Ho Chi Minh City
#9 Business Hotel in Ho Chi Minh City
#10 Romantic Hotel in Ho Chi Minh City
#13 Luxury Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Saigon Plaza 5*
Number of rooms: 286
Official Description (provided by the hotel):
Sofitel Saigon Plaza is located on peaceful tree-lined Le Duan Boulevard just a moment from the city's commercial centre with it's fabulous shopping dining and landmark attractions like Notre Dame Cathedral and Reunification Palace. Newly renovated rooms and suites offer guests contemporary 5-star hotel style with a blend of modern French design and Vietnamese influences. Each room features spacious elegance while the Imperial Suite is the largest in Saigon. Situated in the business district and offering a full range of expert services the hotel is ideal for business as well as leisure travellers to Ho Chi Minh. It's conference facilities make it a preferred host for Magnifique weddings and events. Experience the French art de vivre the best of Ho Chi Minh City and gracious 5-star hotel service at Sofitel Saigon Plaza. ... more   less 
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Also Known As:
Sofitel Saigon Plaza Hotel Ho Chi Minh City
Sofitel Hotel Plaza Saigon
Sofitel Ho Chi Minh City
Ho Chi Minh City Sofitel

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