We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Sofitel Stay” 5 of 5 bubbles
Review of Sofitel Saigon Plaza

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Sofitel Saigon Plaza
Ranked #17 of 448 Hotels in Ho Chi Minh City
Singapore, Singapore
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great Sofitel Stay”
5 of 5 bubbles Reviewed January 2, 2014

Stayed at this property from the 30th December - 2 January. Booked a Luxury Room and was given room 1416.
Really a great property and service was excellent from the very start.
Check in:
- very quick (done in Executive Floor)

Rooms:
- Rooms in this property is very small.
- Some may find the rooms a little dark.
- shower in the toilet leaks ( glass panel )

Property:
- Good location near to the Reunification Palace, War Museum.
- Ben Than Market is about 7 mins drive away
- Buffet breakfast was good however, spread is limited.
- Good ala-carte breakfast at the Executive Lounge

Service:
- Very friendly staff
- Concierge was very helpful with recommendations
- Kudos to housekeeping staff as they did a good job helping us do
up our room late on New Years Eve.

Room Tip: Get a high floor to avoid the constant honking from the scooters
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rkth90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review, January 2, 2014
Thank you for having chosen Sofitel for your stay in Saigon and for sharing your comments on TripAdvisor.

We are delighted to read that you enjoyed your stay with us over the New Year and that you had a good time in the city.

We look forward to having the pleasure of welcoming you again in the near future and extend our warmest wishes for 2014.

With our best regards,

Bertrand Courtois
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,913 reviews from our community

Traveler rating
    1,114
    581
    170
    34
    14
See reviews for
249
867
102
382
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (313)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 2, 2014

Had an excellent stay New Year's Eve at the Sofitel in Saigon. We got a suite on the 20th floor and had a balcony and perfect view of the fireworks.

The room and amenities are amazing and what you expect from Sofitel, and the service was top notch. We had access to the Club Lounge which had great drinks and vietnamese and french delights. Breakfast is great there too.

The location is very central with access to tons of great food and shopping in the area. It's a tie between the Intercontinental and Sofitel in Saigon for best hotel in Ho Chi Minh :)

Room Tip: Venture outside a few blocks and you'll have access to some great coffee and local vietnamese fo...
See more room tips
  • Stayed December 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review, January 2, 2014
Thank you for having chosen Sofitel for your stay in Saigon over the New Year and for sharing your comments on TripAdvisor.

We are pleased to read that you enjoyed your stay, especially the service provided at the Club Lounge, and we look forward to having the pleasure of welcoming you again soon.

With our best wishes for 2014.

Bertrand Courtois
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed January 1, 2014

Glad to stay at the Club level.

Check-in was done at the Club Lounge at 18th Floor.
At the club level breakfast, afternoon tea, Apero are served and Club Lounge is open until 22:00.

The room was rather small for two person.
We had 3 big luggages, and 2 cabin bags, and it was a challenge to put things out of sight.
The room was equipped with Bose CD Player, DVD Player and Coffee Machine.
Finally not always Nescafe packets!!

Room:
As mentioned the room was rather small but sufficient for people on the move.
The room is nice decorated.
The shower door need to be fixed.
Water flows during shower and wet the dry floor in the bathroom.

Staff:
Friendly and helpful.

Location:
Central. taxi from airport USD10, to Ben Than market around VND40K.
5 Min walking distance to Diamond Plaza Shopping Mall.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review, January 2, 2014
Thank you for having chosen Sofitel for your stay in Saigon and for sharing your comments on TripAdvisor.

We are pleased to read that you overall enjoyed your stay with us, including the coffee machine. We are sorry to read that you found the room a bit small with the luggage you carried with you. On your next visit you may want to try a Sofitel suite for a larger space.

We look forward to welcoming you again in the near future.

With our best regards,

Bertrand Courtois
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 1, 2014

I stayed with my wife at the Saigon Plaza on one of the club levels at the start of our Vietnam trip for four nights then a further two at the end of our holiday.
Central location and easy walk to the Diamond shopping centre, Post Office, N Cathedral and also Reunification palace. Very cheap taxi fair to local markets and Ben Tanh along with many other District One locations.
Rooms were well refurbished and stocked with ample toiletries daily. The furnishings were suitable for short stays and the pillow selection added the special Sofitel touch.

Staff at the club lounge were extremely helpful and provided tourist information as required. Breakfast, all day drinks and snacks along with the evening canapés and cocktails were a welcome addition. Sofitel signature bakery basket is a must!
The entire hotel staff seemed to be very attentive and welcomed us upon every return to the hotel. The hotel has a wonderful fragrance and atmosphere is very relaxing.

We attended the restaurant for the seafood buffet on our final night and the offerings were as good as any hotel I have chosen for this type of meal. Plenty of selections for mains (my selections were freshly cooked by chef) desert area was also most impressive along with salads cold seafood and wines made the dining experience special.

Room Tip: Upgrade to the Club room, cannot beat this relaxing and quiet space to enjoy daily breakfast. Also t...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Glenn491
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review, January 2, 2014
Thank you for having chosen Sofitel for your stay in Saigon and for sharing your comments on TripAdvisor.

We are pleased to read that you enjoyed your stay with us and indulged in the various services we offer and appreciated the service provided by our Ambassadors.

We look forward to welcoming you back in the near future.

With our best regards,

Bertrand Courtois
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
126 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed December 31, 2013

We are currently checked into this hotel and are having a great stay. The rooms are huge, the beds comfortable and massive and staff extremely helpful and pleasant to deal with. The breakfasts are brilliant, we have the buffet and it is beautiful. There is something for the fussiest of eaters. The coffee great and egg chef on hand. We are making good use of the facilities and the concierge is very helpful. They also have a free shuttle to the market on the hour which we found out about by accident and can be quite useful. Although taxis are extremely cheap and the staff will organise one for you at a minutes notice. Will come back to this hotel. Also, location is handy. Walking distance to a many attractions.

Room Tip: Ask for a high room for a great nighttime view of city lights.
See more room tips
  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank liz s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review, January 2, 2014
Thank you for having chosen Sofitel for your stay in Saigon and for sharing your comments on TripAdvisor.

We are delighted that you enjoyed your stay with us, our services and the availability of our Ambassadors. We do hope to have the pleasure of welcoming you back on your next visit to Ho Chi Minh City.

With our best regards and warmest wishes for 2014.

Bertrand Courtois
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed December 31, 2013 via mobile

Extremely disappointed that the hotel has cashed in and decided to charge 500k VND per person to be able to step foot on the poolside after 6, even though it should be open till 10! Had I known this then I would have opted for another hotel and paid their New Year's Eve gala price. Even more disappointed that even though the pool was not supposed to close until 6 to allow three hours of preparations, our quiet drink between 530 and 6 was interrupted. The hotel has voted to provide poor service to all guests in order to provide the best for those willing to pay a massive premium.

Obviously the food and drink prices around the pool are extortionate...350k VND for a club sandwich! That wouldn't have bothered me but the New Year's Eve scam has!!!

Stayed December 2013, traveled with friends
Helpful?
4 Thank HonestReviewer19827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review, January 2, 2014
Thank you for having chosen sofitel Saigon Plaza for your stay in Saigon and for taking the time to share your comments on TripAdvisor.

The hotel was having a New Year Countdown party at the roof top pool from 9:30pm on December 31st. In order to prepare for this party the pool was closed from 6pm. An information letter was placed in all guest rooms the day before so as to ensure advance notice was given to our guests.

The price of VND 500,000 you are referring to was applicable from 9:30pm and not from 6pm as you imply in your review. This price included one drink. Other ticket prices were available with different beverage packages. Our Boudoir Lounge, at Lobby level, was also open for guests who did not want to join the party.

As far as the Club Sandwich is concerned, our price is in line with what our competitors are offering and customary for 5 star hotels.

Our Countdown Party was a success and attracted over 200 guests, who definitely did not feel robbed in anyway.

We thank you once again for having stayed with us and express our best wishes for 2014.

With our best regards,

Bertrand Courtois
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Angers
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed December 31, 2013

We were at Sofitel Saigon at the end of our Vietnam trip and it was a very good suprise.

It was the birthday of my wife a couple of days ago and I informed the hotel, they put a small cake and a card to wish her a happy birthday.

The rooms were beautifully refurbished.

We had a short stay but we will be glad to go back there.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jean-Philippe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review, January 2, 2014
Thank you for having chosen Sofitel for your stay in Saigon and for sharing your comments on TripAdvisor.

We are pleased to read that you enjoyed your stay with us and that we succeeded in making your wife's birthday pleasant and happy. We indeed look forward to having the pleasure of welcoming you again in the not too distant future.

With our best regards and wishes for 2014.

Bertrand Courtois
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Ho Chi Minh City hotels
2.0 mi away
Hotel Nikko Saigon
Hotel Nikko Saigon
#5 of 448 in Ho Chi Minh City
4.5 of 5 bubbles 3,080 reviews
1.5 mi away
Pullman Saigon Centre Hotel
Pullman Saigon Centre Hotel
#11 of 448 in Ho Chi Minh City
4.5 of 5 bubbles 1,697 reviews
0.7 mi away
Liberty Central Saigon Riverside Hotel
Liberty Central Saigon Riverside...
#16 of 448 in Ho Chi Minh City
4.5 of 5 bubbles 1,402 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
InterContinental Saigon Hotel
InterContinental Saigon Hotel
#6 of 448 in Ho Chi Minh City
4.5 of 5 bubbles 2,377 reviews
0.5 mi away
Caravelle Saigon
Caravelle Saigon
#14 of 448 in Ho Chi Minh City
4.5 of 5 bubbles 2,544 reviews
0.7 mi away
Liberty Central Saigon Citypoint Hotel
Liberty Central Saigon Citypoint...
#10 of 448 in Ho Chi Minh City
4.5 of 5 bubbles 1,345 reviews
Show Prices
Show Prices
Show Prices

Been to Sofitel Saigon Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Saigon Plaza

Property: Sofitel Saigon Plaza
Address: 17 Le Duan Boulevard | District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Ho Chi Minh City
#9 Business Hotel in Ho Chi Minh City
#10 Romantic Hotel in Ho Chi Minh City
#13 Luxury Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Saigon Plaza 5*
Number of rooms: 286
Official Description (provided by the hotel):
Sofitel Saigon Plaza is located on peaceful tree-lined Le Duan Boulevard just a moment from the city's commercial centre with it's fabulous shopping dining and landmark attractions like Notre Dame Cathedral and Reunification Palace. Newly renovated rooms and suites offer guests contemporary 5-star hotel style with a blend of modern French design and Vietnamese influences. Each room features spacious elegance while the Imperial Suite is the largest in Saigon. Situated in the business district and offering a full range of expert services the hotel is ideal for business as well as leisure travellers to Ho Chi Minh. It's conference facilities make it a preferred host for Magnifique weddings and events. Experience the French art de vivre the best of Ho Chi Minh City and gracious 5-star hotel service at Sofitel Saigon Plaza. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Agoda, ACCOR and Jetsetter so you can book your Sofitel Saigon Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Saigon Plaza Hotel Ho Chi Minh City
Sofitel Hotel Plaza Saigon
Sofitel Ho Chi Minh City
Ho Chi Minh City Sofitel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing