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“Good hotel, good location”

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Sofitel Saigon Plaza
Ranked #16 of 447 Hotels in Ho Chi Minh City
Barcelona
Level Contributor
70 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Good hotel, good location”
4 of 5 bubbles Reviewed November 25, 2013

While here on business I found the hotel met all needs. They were well organized in terms of our meeting room arrangements and special requests. It was one of our colleague's birthday and they provided a free birthday cake and full service.
The hotel has a nice rooftop pool with great views of the city and a nice spot to have a drink. The breakfast had plenty of choice and the rooms were very well equipped with everything you could possibly need. The layout of the room was quirky, with the bed holding a separate island in the middle of the room which took some getting used to. I'm not used to sleeping in a bed that isn't firmly against a wall.
Overall a well organized, good looking and functional hotel in a great central location that offered some additional nice touches.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BarcelonaBcn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederik D, Executive Assistant Manager at Sofitel Saigon Plaza, responded to this review, November 28, 2013
Bonjour,

It was our pleasure taking care of you and your colleagues during your special business meeting at the Sofitel Saigon Plaza.

It is rewarding to read that you found our Hotel well organized, good looking and that all your needs and wants were catered to and that you and your friend enjoyed the personal touches we provide.

Please do no hesitate to contact us at any time if we can be of assistance for your next meeting in Ho Chi Minh City.

With very best regards,
Frederik Deman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,960 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (319)
Date | Rating
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English first
Kota Kinabalu, Sabah, Malaysia
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed November 24, 2013

During the recent business trip to HCMC, we stayed for 4 nights here at Sofitel Saigon Plaza. The room was excellent! Very clean and tidy. Breakfast was exceptionally great! The dining area has some natural sunlight which made up a wonderful morning! The only downside compared to other business class hotels in HCMC is, Sofitel is a little bit far from restaurants and bars. Besides that, I don't see any reason I won't come back again if I am coming to HCMC!

Room Tip: Take a cab if you want to go out for dinner, it is a bit too far to walk.
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frankie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederik D, Executive Assistant Manager at Sofitel Saigon Plaza, responded to this review, November 28, 2013
Bonjour,

Thank you for taking the time to post a review on Trip Advisor following your stay with us and I am thrilled that you had a wonderful experience.

I am also pleased that you thought that your room was excellent and clean and that the interior and decor was top notch.

It is good to hear that you enjoyed the breakfast in our Cafe Rivoli.

We look forward to have the pleasure of welcoming you back at Sofitel Saigon Plaza soon.

With very best regards,
Frederik Deman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
saratoga springs, ny
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed November 23, 2013

I was traveling solo, and decided to get a room on the concierge level. It was worth it, even to cool down with a cold water in the lounge after an afternoon out.

The rooms are beautiful, and the experience has been wonderful. The pool and the fitness room are very nice. The hotel is walkable to a few of the main tourist spots like the old post office.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lizm_60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederik D, Executive Assistant Manager at Sofitel Saigon Plaza, responded to this review, November 26, 2013
Bonjour,

We felt extremely honored to hear that we have fulfilled your expectations in terms of high standards of service.

We look forward to welcoming you back with our undivided attention.

With very best regards,
Frederik Deman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanoi, Vietnam
1 review
5 of 5 bubbles Reviewed November 23, 2013

I made a business including room stay and meeting altogether in Sofitel Saigon Plaza and I am sure I made a very correct decision. All of group were satisfied and enjoyed. Room is small enough and facilities are perfect. I had a feeling that I was cared from a very tiny thing. I will come back that is no question.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank phuongcua79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederik D, Executive Assistant Manager at Sofitel Saigon Plaza, responded to this review, November 26, 2013
Bonjour,

I thank you for your words of praise regarding our service and meeting facilities.

We love to pamper all of our guests and we were pleased to do so with you and all your members of your business group.

We look forward to your next visit.

With very best regards,
Frederik Deman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed November 23, 2013

Was initially concerned about location when booking; it is in a good location but not in the most central part of District 1. Fortunately, it's definitely walk-able (but will take some time), and taxis are abundant - metered, completely hassle-free and very inexpensive to get to and from local destinations (the white/green taxis).

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TC_from_SF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederik D, Executive Assistant Manager at Sofitel Saigon Plaza, responded to this review, November 26, 2013
Bonjour,

I thank you for your words of praise about Sofitel Saigon Plaza.

Indeed our central yet quiet location on Le Duan Boulevard is ideal for both corporate and leisure purposes.

I thank you also for pointing out our nice modern rooms that all have been renovated last year.

Looking forward to welcoming you back soon.

With very best regards,
Frederik Deman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed November 23, 2013

We recently stayed at the Sofitel in HCMC. When we arrived we were taken straight to the check in counter and were advised that our room would be ready in an hour. This was no problem as we were starving so wanted to get some lunch anyway. We didn't want to stray from the hotel as my husband is diabetic and his blood sugar was low so we needed something quickly. The concierge directed us to the bar, but it was closed for a private function. The bar directed us to the upstairs restaurant but when we got up there they were closed and didn't open for another 1/2 hour. No one could offer us a solution until a gentleman, who I assume is a manager, overheard us, sat us down on the balcony bar and assisted us with ordering what I think was room service. This was a great solution to our problem and we were very thankful.

Our room was nice a clean with no issues. We were also surprised in the evening by a wedding anniversary cake which was a lovely gesture. We did notice though that the staff didn't make conversation beyond the usual formalities, but this may have been the language barrier.

Our major gripe with the Sofitel was that we ordered our breakfast the previous night by hanging the breakfast card on our door at 9pm. This was not picked up and we therefore did not receive our breakfast. By the time we realised this it was too late to order anything or have breakfast at the restaurant as we needed to leave to catch a train. Again, this was not a good situation for a diabetic!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tegan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederik D, Executive Assistant Manager at Sofitel Saigon Plaza, responded to this review, November 28, 2013
Bonjour,

Thank you very much for your constructive feedback and I personally shared this very important information with all of our Sofitel Ambassadors and our head of departments. Please rest assured that this does not reflect our normal standards.

Despite this challenge you have experienced on your last stay, I hope you will give us the opportunity to welcoming you back with our undivided attention.

With very best regards,
Frederik Deman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bergen
Level Contributor
74 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed November 22, 2013

Sofitel Plaza is located very centrally in Saigon. The hotel is high standard and the rooms are airy and large. The staff are friendly and helpful. We were given room by the elevator but there were no problems to switch room. The pool bar at 18 floor was amazing and the views spectacular. The hotel deserves its 5 stars.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lars V S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederik D, Executive Assistant Manager at Sofitel Saigon Plaza, responded to this review, November 26, 2013
Bonjour,

I thank you for your words of praise about Sofitel Saigon Plaza.

Indeed our central yet quiet location on Le Duan Boulevard is ideal for both corporate and leisure purposes.

I thank you also for pointing out our high standards of service and our great rooftop pool with splendid views of the iconic skyline of Ho Chi Minh City.

We look forward to your next visit to our centrally located Hotel!

With very best regards,
Frederik Deman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Saigon Plaza

Property: Sofitel Saigon Plaza
Address: 17 Le Duan Boulevard | District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Ho Chi Minh City
#9 Business Hotel in Ho Chi Minh City
#10 Romantic Hotel in Ho Chi Minh City
#12 Luxury Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Saigon Plaza 5*
Number of rooms: 286
Official Description (provided by the hotel):
Sofitel Saigon Plaza is located on peaceful tree-lined Le Duan Boulevard just a moment from the city's commercial centre with it's fabulous shopping dining and landmark attractions like Notre Dame Cathedral and Reunification Palace. Newly renovated rooms and suites offer guests contemporary 5-star hotel style with a blend of modern French design and Vietnamese influences. Each room features spacious elegance while the Imperial Suite is the largest in Saigon. Situated in the business district and offering a full range of expert services the hotel is ideal for business as well as leisure travellers to Ho Chi Minh. It's conference facilities make it a preferred host for Magnifique weddings and events. Experience the French art de vivre the best of Ho Chi Minh City and gracious 5-star hotel service at Sofitel Saigon Plaza. ... more   less 
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Also Known As:
Sofitel Saigon Plaza Hotel Ho Chi Minh City
Sofitel Hotel Plaza Saigon
Sofitel Ho Chi Minh City
Ho Chi Minh City Sofitel

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