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“A hotel I would return to”

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Grand Silverland Hotel & SPA
Ranked #30 of 457 Hotels in Ho Chi Minh City
Certificate of Excellence
Singapore
Level 5 Contributor
49 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“A hotel I would return to”
Reviewed October 20, 2013

I’ve stayed in this hotel twice and both times I haven’t been disappointed. The location is great, 2 mins walk to Ban Thanh market, walking distance to the tourist attractions and good eating choices nearby.

As with hotels of this level (3-4 stars) in HCMC, the room furnishings are dated but not worn out or uncomfortable. The rooms are clean and comfortable. I’ve stayed in 3 different levels of rooms in this hotel – Deluxe, Premier Deluxe and the Executive Room.

The only difference between the Deluxe and Premier Deluxe is the availability of a window in the Premier Deluxe. The room size and furnishings are similar. My personal view is that with the street and traffic noise, I usually prefer a room without windows. Even with non-window rooms, the noise still permeates into the room.

The executive room is basically a suite – a very large room with a small sitting area. Unlike 5 star hotel suites, there is only 1 TV set in the room and it’s in front of the bed.

The staff are friendly and courteous. A special mention has to be made to the bell boys – they are ever ready to assist in getting a taxi, with luggage and in my case helping me weigh my bags to see if its overweight . Last but not least, I like the airport pick up service if you book 3 nights or more. Saves the hassle of fighting through the various taxi touts and its really convenient.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank twotencents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review, October 22, 2013
Dear Twotencents,

It is our pleasure to welcome you back this trip.

I am happy to hear that you feel comfortable with our facilities. I believe that the staff is the key make your stay like home and return again.

Thanks for choosing our hotel as your preferred place and I do hope that we will have another chance to welcome you back.

Sincerely,

Do Xuan Binh
General Manager
Grand Silverland Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Geelong, Australia
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 19, 2013

We stayed at this hotel twice during our trip to Vietnam and found the staff very helpful and no request was too much for them, the breakfast was all you could want and our room clean and very comfort, l will admit the pool was a bit of a disappointment, its pretty small and not much seating around the pool, but l guess there isn't much room on the roof. All in all a good hotel

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 11, 2013 via mobile

We had a fantastic two night stay at this hotel. Derservidly high up on the list.

· Very Friendly and attentive staff, one of the bar tender made me a mean mojoito as well.


· Very centrally located for a lot of the main attractions/restaruarants.


· Lovely rooms and the bottle of wine to help celebrate our honeymoon
______________________________________________________________________

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rrLeeds1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Level 4 Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 11, 2013

This is truly a great place to stay.Our room was very well appointed-very clean.The staff couldnt be more helpful.

The pool gives good views of the City and the rooftop restaurant food was really enjoyable.

The breakfast buffet was excellent.

Strongly recommend.

Room Tip: use Trip Advisor to get the best deal on this great Hotel.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank richard t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review, October 13, 2013
Dear Richard T,

Thank you very much for your positive review.

It is very proud to read that your have made a right choice and truly enjoyed the stay.

Thanks for recommend our hotel to readers and look forward to welcoming you back soon.

Sincerely,

Do Xuan Binh
General Manager
Grand Silverland Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 11, 2013

This hotel was overall my favourite in Vietnam! Great location in the center of town, the staff was super friendly, rooms are nice and big, breakfast is great and most importantly there is a swimming pool! You might not think you need a swimming pool in HCMC but after a few hours of walking in a hot and humid Saigon, the swimming pool was like heaven on earth!

Room Tip: We had a room without a window as it was a cheaper one. It might be weird for some people not to hav...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 11, 2013

Very nice, centrally located hotel approximately five minutes walk from many museums, opera house, shopping areas and business district. The pool was quite small but the pool area was very pleasant with a small pool bar/restaurant and very well positioned so as not to be obscurred by other high buildings so you could always be in the sun. The staff were very friendly with good english and very helpful.

Stayed September 2013, traveled as a couple
Helpful?
1 Thank Belinda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
Level 5 Contributor
68 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed October 10, 2013

I have mixed feelings about this hotel because the place seemed to me to be a bit dated in style, not dissimilar to provincial soviet, for those that have traveled through that area. However,the staff could hardly be bettered, friendly, warm and above all else, efficient. The food more than average, although, at one point I ordered a tuna baguette, no cheese, no mayo, no salad, but with spicy sauce. It arrived, with mayo, with salad and ketchup, no cheese. No big deal but slightly irritating as I hate Mayo. Breakfast is worth the stay as there is plenty choice. The rooms are minuscule,and we were in the premium deluxe, so I don't know about the lesser rooms. The whole place is spotlessly clean and comfortable but on an International scale I would be hard pushed to give three stars overall.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hanuman-Haa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review, October 13, 2013
Dear Hanuman-Haa,

Thank you for choosing our hotel for your accommodation in Saigon trip.

I appreciate your kind words on the staff who you found friendly, warm and efficient. However, I am not very happy to hear that you did not receive the food as your order. Thanks for your understanding but this is not acceptable. You should not pay for this. We always think that the guest should only pay for what they really get. I will strongly remind the Manager for their action to avoid such issue in the future.

Thanks for bring to my attention and we look forward to welcoming you back for a better experience.

Sincerely,

Do Xuan Binh
General Manager
Grand Silverland Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Silverland Hotel & SPA

Property: Grand Silverland Hotel & SPA
Address: 125 Ly Tu Trong Street, Ben Thanh Ward, District 1, Ho Chi Minh City 700000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #30 of 457 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Silverland Hotel & SPA 4*
Number of rooms: 89
Official Description (provided by the hotel):
Grand Silverland Hotel & Spa offers luxuriously appointed rooms and suites in a timeless elegant design. They are spacious, and excellent features include complimentary WIFI, air-conditioning and LCD TV. The hotel boasts a rooftop terrace with outdoor pool and splendid views over the city. Business guests will appreciate the business centre and the meeting facilities. Guests can enjoy an invigorating work-out in the 10th floor fitness centre. An ideal choice for business travellers as well as holidaymakers. The magnificent Grand Silverland Hotel & Spa enjoys a privileged location in the business district of Ho Chi Minh City, just a minute's walk away from Ben Thanh market, Reunification Palace, War Museum, other attractions and entertainment. The hotel is also preferred place of busy business travellers as it is just within walking minutes from to many large business centres and buildings such as Sunwah Tower, Opera Building, Bitexco Building, Metropolitan Building, AB Tower, Saigon Centre and Gemadept Tower. ... more   less 
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