My husband I have just returned from a trip to Vietnam and Cambodia booked through Hoi An Express. The trip was wonderfully organised from the initial emails with Sylvia who modified parts of the tour to fit in with our requirements - all our requests were dealt with efficiently and speedily.
All aspects of the tour exceeded our expectations. Nothing was too much trouble and, for the majority of the time, it was just us with a tour guide and a driver. All the guides had exceptional knowledge of the areas we were in and did everything to ensure we had a great time.
During our stay in Hoi An, Typhoon Haiyan was predicted to hit the area so Hoi An Express made the arrangements for us to be relocated from a hotel on the coast to a hotel further inland – because of the efficiency with which this was organised, with we never felt threatened by this storm in any way. Luckily for the local people, the storm moved further up the coast. At all times during this event, Hoi An Express kept in touch with us to ensure that any fears we may have had could be addressed.
All the accommodation on the tour was of a high standard, and the meals provided were very good. Although there were numerous tours included in the trip, at each stop there were extra tours that you could book if you wished. We booked a couple of these and they were again of a very high standard.
We have been recommending Hoi An Express to all our friends if they go to Vietnam as we are sure they will come away as happy as we are with the exceptional service provided.
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