Arrived Saturday night at 7pm. Had been 36C during the day and still warm outside, so looking forward to being inside.
Took a table and waited for my friend, looking at the menu. You can get the menu online if you google. Became aware that I wasn't really cooing down. Not sure if the aircon was actually off, but the main doors were wide open and it was warm. Friend turned up and ordered a standard beer and fish dish. I ordered the boss hog (a double burger), well done and cheapest beer option also.
Service was prompt, friendly and efficient. My friend described his fish as mediocre. I would say my burger was OK and a good size, but hardly "well done". (On the bill "well done" was remarked, so they did get the message.) The salad was uninteresting and relatively small as was the portion of curly fries. A pot of relish would have helped things along, but as it was I made do with the bottle of ketchup. (I think some red stuff was smeared onto the burgers, I can't remember now.) The cheese on the burger seemed to be a simple square of that processed stuff. Barely noticeable.
As we finished the beer, immediately a trainee appeared inviting us have another one. We declined having already decided to continue elsewhere. Moments later, a second member of staff asked us again. And then a third one, all in the space of about 3 minutes. This wasn't pressure selling - just it was a quiet night, they didn't have much to do and clearly individuals weren't allocated to take care of particular tables.
We asked for the bill and as is the annoyance that sometimes happens in Saigon 10% is added to the bill for VAT. Plenty of places have VAT inclusive pricing, but not Hog's Breath.
Just after we paid, we felt a slight wave of cooler air - seems the aircon had been turned up but it was too little and too late.
I've been visiting/living in Saigon since 1993 and this seems like a typical of example of what happens when a foreigner/foreign company moves in but then doesn't properly keep watch. Clearly alot of effort has been expended setting this place up and making it look nice. But without close management, standards slip. Staff milling around aimlessly (but friendly and mean well), aircon turned down (save money? local staff decide they like it warmer?) and portion size becomes localised.
I will return - you can quickly run out of places to go to if you are so unforgiving. But from my first experience it doesn't bode well. Price would have been OK if they got the aircon/service/portion size right.
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