this is a chain of restaurants in Ho Chi Minh City, this review is for the location on
To Begin this horrible dinning experience started out with a staff of young university students that were lazy. and continued to sit around and text there friends and neglect the customers. I was told that the upstairs seating has been closed for cleaning , but about 15 minutes later Vietnamese people were taken to the upstairs dinning room .
I questioned this and asked for the manager , no manager was available i was told. then all of a sudden one of the waiters decided to get funny and play a game and changed his shirt and wore a managers badge and came out as a acting on duty manager. When i busted him doing this he just seem to walk away and could care less about customer service and satisfaction. ALl they were looking for was your money to pay the bill! nothing more they could care less if your a happy customer or not.
The bottom line .....
poor service and a very bad attitude toward tourist . the food was good, and the price was fair. the wash Rooms / Toilets smelled like urine on the floors and no paper towels or toilet paper!
this is a place i would never return to or reccommend to anyone !
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.