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“Clean and comfortable at a good location”

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Silverland Jolie Hotel & Spa
Ranked #26 of 467 Hotels in Ho Chi Minh City
Certificate of Excellence
Reviewed February 24, 2013

La Jolie is located in District 1 and most of the tourist sites to visit are within walking distance. The hotel is modern and relatively new. It had a Spa on one floor, which I did not visit and therefore cannot comment. The rooms were very tidy, well furnished and bathrooms had quality sanitary ware. I had booked online @ USD 52, it was during the TET holidays. I had taken a deluxe room and found it most comfortable except the available free room space was very limited, leaving no room for stowing the suitcase and had to place it upright beside the bed. The deluxe rooms had a glass window which looked out into the corridor, which in turn had huge glass window. This was good in a way as it got the light in and kept the noise and heat out. The aircon worked well. The bathroom had a nice big glass window which looked into the bedroom and had blinds. I wondered what could be the reason for this design and found you could watch TV while in the bath. The photos of the room should help gauge this place. The room rent includes a buffet breakfast which had a good spread of mainly asian and some continental, which was substantial and is quite the same in most hotels. The wi-fi was good in the rooms and for those who did not have their own hardware, they provided computers in the lobby for guests to use.

I checked the suites and found them very spacious and well provided, they also had independent windows. . They have mainly 4 types of rooms – Superior, Deluxe, Executive and Suites. I think the Superior rooms would not have any windows, so it would be worthwhile enquiring prior check in. The soundproofing is poor, so if you had a loud neighbour you would know and don’t be surprised if you hear water running down the drain. At first I thought I had left the tap open but soon realized it was someone above draining his bath. My room was at the back of the hotel, with a partial view of the river and was pretty quiet.

All the staff - the front desk, restaurant, room service and the bell boy strived to be helpful and were pleasantly obliging and attentive. It was a very comfortable stay and would surely stay here again.

Room Tip: Worthwhile enquiring about windows in the room prior check in. Check room size if there are two of y...
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  • Stayed: February 2013, traveled solo
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1  Thank Dev K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Jolie Hotel S, Manager at Silverland Jolie Hotel & Spa, responded to this reviewResponded March 2, 2013

Dear Dev K,
Greetings from Lajolie hotel & Spa !
Thank you for your comments on Tripadvisor.
We are delighted to know that you had such enjoyable stay with us in terms of service quality, accomodation, breakfast,helpfull staff. Regarding water running . We have raised this issue with engineer team and will address it through our ongoing maintenance programs.
We look forward to welcome you at our Lajolie hotel in the nearest future.
Best Regards,
Ms. Ann
Assistant Manger

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641 - 647 of 898 reviews

Reviewed February 8, 2013

very friendly welcome. very friendly and understanding front desk staff including operational staff at restaurant and house keeping. they bend backwards to conform to customer requests.
i forgot to extend my stay (room booking) and the front desk staff were so helpful to book me a room at their sister hotel La Felix in the city centre, where the front desk staff were equally courteous and helpful. they even followed me to the sister hotel to make sure i was happy with the room ( which was an upgrade) and they paid for the taxi fare.

La Jolie is located in a convenient place in walking distance to most of the tourist places. there are very good international restaurants in the surrounding streets.
La Felix is in the back-packers area, so has a a variety of different services targeted at back-packers. It is also very convenient for booking tours in and around HCMC as well as Vietnam. There are many tour companies promoting tours to Cambodia, Thailand and surrounding countries.

both hotels are very suitable for families and couples

Room Tip: all rooms are equally good difference between standard room and next level is the spa bath for US$1...
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  • Stayed: January 2013, traveled on business
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Thank ananda j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Jolie Hotel S, Manager at Silverland Jolie Hotel & Spa, responded to this reviewResponded February 17, 2013

Dear Amanda,
Greeting from Lajolie hotel & Spa!
Thank you for taking the time to post your review and for choosing to stay at the Lajolie hotel & Spa
We are so thrilled to hear that you had an enjoyable stay with us. We greatly appreciate your feedback and we have certainly shared it with all our associates to show them that their efforts are recognized by our guests.
Thank you once again for your wonderful comments and we look forward to welcoming you back here at our hotel on your next visit to Vietnam.
Best Regards,
Ms. Ann
Assistant Manager

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Reviewed January 23, 2013

Pro's :
*Excellent location
*Overall good value
*Reliable free wifi
*Good shower water pressure
*In room fridge
Con's :
*Itchy bed linen
* smelly towels (That was awful, like a cheap perfume, I don't know whether it's the softener they use, but it was sickening)
*Poor sound insulation
* Average breakfast (Dry scrambled eggs, no bread variety, no ham, no cheese, no fresh tomatoes/cucumber...)

I stayed in a "Superior" type of room which was stranged because it had a window overlooking the inner corridor of the hotel...bring ear plugs.

Room Tip: I guess the smaller rooms without window must feel claustrophobic
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  • Stayed: January 2013, traveled on business
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Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Jolie Hotel S, Manager at Silverland Jolie Hotel & Spa, responded to this reviewResponded January 25, 2013

Dear George,
Thank you very much for your sharing your opinion on recent stay at our hotel . In regards to some of issues you mentioned i would like to apologize for the service you experiences during stay . We are still working diligently to train our staff to provide the best possible customer service. Your concerns have noted and passed on to the restaurant staff and housekeeper.
It is true some of the rooms have windows that open into the corridor portions of the corridor have the large picture windows that have a wonderful view of the river . but due to the building constrains. This was not possible for all the rooms to have this view. I would like to suggest that future guests may want to inquire as to what type of view the room has been booking.
Again, thank you for taking the time to write your review. We hope that you will allow us to serve you again in the future,
Sincerely,
Ms. Ann
Assistant Manager

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Reviewed January 23, 2013

Stayed here for 3 nights during New Years.The hotel staff pciked us up promptly at the airport(the pick-up cost was significantly higher than the cost of a cab.We got a cab to the airport on our way back).The location of this hotel is absolutely perfect,in the heart of District 1.You could easily walk to most places like Ben Than market,War Museum,Reunification Palace etc.Also, a lot of restuarants and bars around the place.The club,Apocalypse recommended by most guide books is right next door!There is also a good gourmet supermarket (Annams) just down the street.They had a suite availabe on check-in and we got an upgrade by paying a small additional amount.The room was fantastic-spacious,clean,good decor and comfortable beds!They had a continuous supply of hot water available which made the jacuzzi usable.Breakfast was fair.The hotel staff were courteous.Would definitely recommend this hotel!

  • Stayed: January 2013, traveled as a couple
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Thank Prathiba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Jolie Hotel S, Manager at Silverland Jolie Hotel & Spa, responded to this reviewResponded January 29, 2013

Dear Prathiba,
Thank you for sharing your valuable comments . We are delighted to hear that you enjoyed your stay at Lajolie hotel. We appreciate your great feedback about the hotel facilities location and our staff.
Again, thank you very much for your recommending . We look forward to welcome you at our hotel in the nearest future.
Best regards,
Ms. Ann
Assistant Manager

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Reviewed January 22, 2013

We stayed for 3 nights in early January. The room we had, although a little small, was very clean and decorated beautifully with great attention to detail. The room was a deluxe double room with a view of the river. The location was great and within walking distance to all city attractions. The staff were very attentive and helpful. We thoroughly enjoyed our stay there and would recommend it to other travellers.

  • Stayed: January 2013, traveled as a couple
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Thank Mary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Jolie Hotel S, Manager at Silverland Jolie Hotel & Spa, responded to this reviewResponded January 24, 2013

Dear Mary

Thank you very much for your comments. We are delighted to hear you had an enjoyable stay with us .
Once again, thank you very much for your recommending us. We look forward to welcome you at our hotel in the nearest future.
Best Wishes,
Ms. Ann
Assistant Manager.

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Reviewed January 9, 2013

I stayed in this hotel for 6 days from 24/12 - 30/12/12. In general the hotel & my room are very clean. No complaint at all with the price I paid US$50/night for the executive room. Air conditioning and Wifi in the room both worked really well during my stay. Very clean bathroom with nice furnitures & decoration in the room. Staffs at the front desk & restaurant (breakfast buffet) were super nice & polite. Great buffet for breakfast everyday. I liked their "Banh Cuon" with fried onion the most. One small complaint - Noise (from the base guitar sound) from the Disco Club 2 doors from the hotel kept me awake for a few hours late at night (until around 2am). Unfortunately I got used to this noise on the second night thanks to my head phone. On the third night I had no trouble to sleep even without the head phone. Great location near Dong Khoi street with many shopping malls around. Massage service was very good but a litlle pricy (comapring with other places). Will stay in this hotel many times more in the future. Next time I will rent the suite.
DT from San Francisco, California

Room Tip: Executive room with the river view is good
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  • Stayed: December 2012, traveled solo
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Thank don t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Jolie Hotel S, Manager at Silverland Jolie Hotel & Spa, responded to this reviewResponded January 10, 2013

Dear Don t,
Thank you for choosing us and sharing your wonderful comments.
We are delighted to hear that you were happy with your stay .
once again, thank you for your positive feedback and we are looking forward to welcome you at our Lajolie hotel & Spa in the nearest future
Best Wishes.
Ms. Ann
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2013 via mobile

I have stayed at the hotel for 3 nights from 5-8 Jan. 2013. The asst. manager upgraded my room (203) and I and my wife is very thankful for it. Other staff were also helpful and friendly. We enjoyed our stay and hope to visit again. Thank you.

  • Stayed: January 2013
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Thank azeco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Jolie Hotel S, Manager at Silverland Jolie Hotel & Spa, responded to this reviewResponded January 10, 2013

Dear Azeco ,
Thank you for choosing us and sharing your great comments.
We are happy to hear that you had an enjoyable stay with us.
We are very committed to providing the highest quality of service and accommodation to each and every one of our guests
on behalf of the team, once again thank you and we look forward to welcoming you back our La jolie hotel in the nearest future.
Best wishes,
Ms. Ann
Assistant Manger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Silverland Jolie Hotel & Spa

Address: 4DThi Sach Street, Ben Nghe Ward | District 1, Ho Chi Minh City, Vietnam (Formerly La Jolie Hotel & Spa)
Phone Number:
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#16 Spa Hotel in Ho Chi Minh City
#19 Business Hotel in Ho Chi Minh City
#22 Luxury Hotel in Ho Chi Minh City
#44 Family Hotel in Ho Chi Minh City
Price Range: $81 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silverland Jolie Hotel & Spa 4*
Number of rooms: 65
Official Description (provided by the hotel):
The ambiance of Silverland Jolie Hotel & Spa is reflected in every guestroom. The hotel's recreational facilities, which include hot tub, fitness center, sauna, outdoor pool, spa are designed for escape and relaxation. Guests will be impressed by the grand view of the Saigon River. Silverland Jolie Hotel & Spa is designed to suit to both business and leisure purposes. Silverland Jolie Hotel & Spa is located right downtown of Ho Chi Minh City. It's close to the famous streets including Dong Khoi - Le Loi - Nguyen Hue - Le Thanh Ton where modern meets classic, West meets East. The area offers not only the experience of luxury shopping, romantic restaurants & bars but also many historical buildings and traditional Vietnam. ... more   less 
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Also Known As:
La Jolie Hotel And Spa
La Jolie Hotel Ho Chi Minh City

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