I stayed at Saigon Europe Hotel with my sister during our visit to Ho Chi Minh City. This hotel is located in the popular backpackers' area in District 1 where all the action is happening. There are plenty of restaurants, coffeeshops, tour and bus companies, and night clubs nearby. The reception floor is at the first floor, same with the elevator. There is also a tour desk ready to assist in planning and booking tours, tickets, and other related activities. All the people in this hotel are warm, friendly and helpful.
We instantly felt their warm welcome by giving us a free room upgrade from Standard to Superior. The room we got was small but good enough to be able to move around comfortably. There was a desktop PC with internet connection inside the room and Wi-Fi as well so we were able to go online at the same time since I brought along my laptop. Toilet and bathroom was neat and clean. The floor tiles were shining, walls were newly painted, hence giving the impression that Saigon Europe Hotel is a relatively new property.
The complimentary breakfast though not buffet was adequate and filling. The restaurant and kitchen staff were very attentive and ready whenever we needed anything like re-fill of coffee, juice, etc.
Their tour desk arranged our full day tour to Cao Dai Cathedral and Cu Chi Tunnels for a reasonable price and the services of the tour company was excellent. They also arranged our transport to the airport on our departure day for a minimal price.
We requested for a late check-out and was allowed to stay until 5pm but for halfprice of the daily rate. When we were checking out at 5pm they allowed us to stay until 8pm free of charge since the room was still available and we were leaving for our flight to Manila past midnight.
We were absolutely impressed with the excellent customer service we got from the hotel staff. We will definitely book again in this hotel when we return to Ho Chi Minh City.
- Official Description (provided by the hotel):
- Saigon Europe Hotel is located in the famous tourist area of Pham Ngu Lao backpackers area. We are about 20 minutes from Tan San Nhat international airport, 10 minutes from Saigon train station and 5 minutes from the famous Ben Thanh Markets. It’s walking distance to the Ben Thanh Market as well as a number of great restaurants, bars and numerous shops and shopping centers as well as good public transportation and tour operators.Saigon Europe Hostel has 26 spacious rooms that are elegantly designed with modern facilities and elevator which provide for a comfortable stay. Stay at your home in Saigon with European standard during your holiday to Hochiminh city – Vietnam. We await your visit! ... more less
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