Just a normal hotel, nothing special but overall good. The hotel is located in the tourist area. Therefore there are a lot of (expensive) restaurants in the area. We got an upgrade to a room with a window. This was very nice. There is no elevator so we had to go upstairs for 5 floors. A good excersice. The rooms are clean and quiet. Yhe bed are small and the matras is hard. Just like the rest of Asia. Every day they clean your room. The staff is okay. We booked our trip to Chi Chi tunnels here as well. This was okay and we paid not to much. The buss we booked to Nha Trang we paid a bit more than other travellers.