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Hotel Nikko Saigon
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Reviewed April 10, 2014 via mobile

We stayed at the Nikko Saigon for 4 nights whilst on honeymoon and it was a fantastic experience! The breakfasts were incredible, staff incredibly attentive and welcoming and the bedroom and other facilities, superb!

The happy hour and afternoon tea in the executive lounge were well worth the extra money and the extra touches, including a birthday cake for my husband were very very much appreciated.

We couldn't fault it! Thank you.

Stayed: April 2014, traveled as a couple
Thank jswarbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded May 7, 2014

Dear Valued Guest,

We are so happy to learn that your honeymoon with us at Hotel Nikko Saigon has been so fantastic and positive!

Thank you for your praises about our breakfast, our guestroom and our executive lounge. We are delighted your husband had an excellent birthday celebration with us. Our team around the hotel are always there to create unforgettable memories for our guests and we will pass on your praises to them as they will be delighted to hear from you.

We hope to welcome you back to Ho Chi Minh City in the near future.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2014

The title says it all, this place is outstanding.
We stayed here for 3 nights in early April, booked online direct with the hotel for a Nikko Club Deluxe King. Also payed a little extra for the hotel pickup from the airport and thats were the luxury experience started. Makes you feel a little special being picked up in a nice Mercedes.

As our room included the Nikko Club we were imediatly taken up to the club lounge on the 22nd floor for check-in once we had arrived at the hotel. This is when we were told that we were to be upgraded to an executive suite on the 21st floor - nice!

The Nikko Club is well worth the extra cost if you can afford it as they have happy every arvo from 5-8pm, free beer and wine as well as a good variety of food. The Seafood Buffet was available for dinner when we stayed and it's not limited to seafood, there is a great variety for all tastes and the best buffet we have ever experienced! anywhere. Although not cheap almost $50US a head including beer and wine it is something to be experienced.

The breakfast buffet was also great with a huge variety of food.

We have not travelled a lot but this place is without doubt the best hotel we have stayed in.

The staff were extremely friendly and helpful.

Highly recommened and would stay here again.

  • Stayed: April 2014, traveled as a couple
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1  Thank MikSin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded May 7, 2014

Dear Valued Guest,

Thank you for sharing your comments from your last visit at Hotel Nikko Saigon.
We work hard to make sure everything is flawless from beginning to end. It is our dearest wish that we were able to make your stay comfortable and delightful from the pick up service to our room, Club Lounge, breakfast and seafood buffet.

Your valuable assessments will help our hotel re-evaluate what our guests' needs are and ensure satisfaction of future guests. Therefore, our staffs are very happy to know your compliments for them.

We hope you will visit us again so that we have another chance to show you how wonderful our hotel and its facilities are in providing you with an amazing stay.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2014

Hotel Nikko Saigon is a wonderful hotel just far enough away from the main city center to make it accessible to a lot more of Saigon.

A taxi ride to most locations is very cheap and the hotel staff are great when it comes to taxis, they have their own taxi rank at which they call up a taxi on demand and instruct the driver where you would like to go, they also only use Vinasun taxi which is a metered taxi without any scam.

The buffet breakfast is one of the best, there is so much variety that caters to all tastes it is hard to decide what to eat. They also have a seafood buffet at night which was amazing, this included all the beer, wine and soft drink you wanted as well as cooked to order lobster and crab. Also with an amazing selection of other hot and cold seafood and other dishes, once again it was so hard to decide what to eat, guaranteed you can not walk away hungry.

There is also a Chinese and a Japanese restaurant, we never made it to the Japanese but tried the Chinese, their food was great and tasty.

The kids loved the pool and were always looking at going to cool off.

What topped off this hotel was the continual smiles from everyone that worked in the hotel no matter who it was they were everywhere and made you really feel welcomed. The concierge was always happy and full of help when any question or request was made, everyone in this hotel made our stay a great one.

There is also a mall next to the hotel and is linked on the first floor to the hotel, on the 4th floor of the mall there is a food court with every kind of food you could possibly want and all at very cheap prices, great for a local snack or if you wanted a western hit of pizza, burgers or KFC.

Overall this is a good quality hotel at a very reasonable price, there are a lot of food choices at the hotel as well as just outside of the hotel, the taxi service is great and the rooms are clean and tidy, give the dunny a go, if you have never driven one then give it a go (insert smiley face)

The people are fantastic and it is easy to get anywhere you need

Room Tip: Like any busy city, sound, get a room high up to avoid the traffic noise and a better view
  • Stayed: April 2014, traveled with family
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2  Thank Nathan_and_Danae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded May 7, 2014

Dear Valued Guest,

Thank you for the many praises to our hotel and our staffs at Hotel Nikko Saigon.

We are extremely honored that you were impressed with our staff. It is our goal to provide excellent service to all our guests while being friendly and attentive, so that their stay will be like home away from home. Our staffs pride themselves in being amicable and attentive, providing each of our guests excellent experience.

Your compliments regarding our location, taxi service, breakfast and dinner buffet, Chinese restaurant, swimming pool, price and room have been extended accordingly. It has been a pleasure being able to help make your stay memorable.

We are very excited to know that you will visit Hotel Nikko Saigon again and eagerly look forward to welcoming you and your family back in the near future.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2014

Excellent hotel
Great service, they even provided a complementary birthday cake for my wife
early check in late check out
On the edge of district 1 however taxis are cheap to get to restaurants
Breakfast buffet very good

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank 767Crusader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded May 7, 2014

Dear Valued Guest,

We very much appreciate the time you’ve taken to leave us some feedback regarding your recent stay at Hotel Nikko Saigon.

Your comments regarding the service and breakfast buffet are well received. We are glad that you like the birthday cake we prepared. Our associates are very happy to hear your gracious feedback.

We do hope to welcome you back to our hotel in the near future.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2014

The Hotel Nikko was a true 5 star experience. The reception staff epitomised professionalism. Bedroom extremely comfortable with a wide choice of pillows. The Saturday night buffet was wonderful and not to be missed. Although hotel is located outside of the city centre the hotel provides a shuttle bus and taxis reasonably priced.

Room Tip: We chose a twin deluxe room which was excellent, however the hotel had upgraded the room on our arrival.
  • Stayed: March 2014, traveled as a couple
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1  Thank Jedsue11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded May 7, 2014

Dear Valued Guest,

Thank you for taking the time to leave us a review following your stay at Hotel Nikko Saigon.

We also very much enjoy to read your comments about our staff, bedroom and taxi and shuttle service. It is great that you had the chance to experience the signature seafood buffet at La Brasserie. We will pass on your praises to our team.

We hope to see you again very soon in Ho Chi Minh City.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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