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“True 5 Star Hotel”
5 of 5 bubbles Review of Hotel Nikko Saigon

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Hotel Nikko Saigon
Ranked #5 of 448 Hotels in Ho Chi Minh City
Certificate of Excellence
Melbourne, Australia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“True 5 Star Hotel”
5 of 5 bubbles Reviewed September 14, 2013

I stayed here for 2 nights wife my wife. We enjoyed excellent service and a large room with nice views of the city.

The location is excellent, we walked to a large mall, movie theatres and excellent restaurants.

We also booked group tours here which were priced at a normal market rate. (about $20 US for a half day of the tunnels)

The business lounge is also lovely on the top floor and has great views in almost all directions, I'd recommend going up for cocktail.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TryAlmostEverything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this review, September 16, 2013
Dear Valued Guest,

Thank you for sharing with us your experience at Hotel Nikko Saigon. It was indeed very rewarding hearing the beautiful words you mentioned above.

We are very delighted to know that our services meet your expectations. From the large room with nice view, convenient location, reliable Concierge that helped you booked your tour up to our Club Lounge services.

We are so thankful for you to take time uploading your feedback in tripadvisor. We look forward to another opportunity to serve you again in the near future.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,166 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (522)
Date | Rating
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English first
Ho Chi Minh City, Vietnam
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 14, 2013

Excellent hotel for everybody, business, families, friends and even solo! Room are clean and very good, well designed and very quiet. Breakfast is amazing as well as buffet. Spa and fitness room EXCELLENT after long trip!
Personnel well trained, speaking English and very reactive. Will surely book again in the future!

Room Tip: Try to get top two floors, excellent view and bigger rooms
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luca_Serafini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this review, September 16, 2013
Dear Valued Guest,

Thank you for the brief and excellent comments you made about Hotel Nikko Saigon.

Please be informed that your compliments about our room, breakfast and dinner buffet, spa and fitness, well trained and proactive staff has been shared to all related departments. It is our pleasure always to provide you with excellent services.

Thank you for choosing Hotel Nikko Saigon and do let us know if we can be assistance in reserving your next booking.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
103 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed September 13, 2013

Stayed one night as a little weekend getaway and had the most amazing time. The room was the most spacious I've stayed in for the price range. The king bed was large enough for 3 adults and there was a separate bathroom and japanese toilet with bathtub and shower. Plenty of bathroom amenities including bath salts and bath robes. Up on the 21st floor we had an amazing view of Saigon. The pool was not that bug but it was sufficient for doing a few laps. You can get food and drink service there too.

The dinner seafood buffet was delicious and was the main reason we stayed there. There was a large range of sashimi, lobsters, oysters, roast meats and other dishes with a self service espresso machine. The desserts were a bit of a let down but savoury items were well worth the money. There is a further 10% off for those staying in the hotel. When we returned to our room there were turn down chocolates on our bed! Breakfast buffet was well stocked too and there was a large variety of Japanese and western items.

Would highly recommend staying here even though its not in D1. It is close to Cholon and a short taxi or motorbike ride away from the city centre. The hotel also offers a shuttle service with info in the lobby. Service was fantastic and it was the perfect break from reality. For a hotel in this price range, the Nikko wins hands down.

Room Tip: Request a higher level
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sezstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this review, September 16, 2013
Dear Valued Guest,

It is so wonderful to learn that you had an amazing weekend getaway at Hotel Nikko Saigon. It was lovely to learned that you enjoyed your stay at the our spacious room, convenient separate bathroom and toilet, plentiful amenities, great view, warm welcomed turn down service and lovely swimming pool.

We are very glad that our seafood dinner buffet was up to your expectations. This is in fact a “talked of the town” in Ho Chi Minh City were we continuously receive very good comments from our customers after dining.

We appreciate very much that you are recommending Hotel Nikko Saigon. It is our pleasure to be of service and we are looking forward to welcome you back soon.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed September 7, 2013

This hotel is beautiful/clean/and is located in a great spot of the city. The staff is excellent and the rooms are really large. You can always grab a taxi at the entrance. Beautiful pool and spa. Nothing negative to write about Nikko. Would definitely book again.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cklett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this review, September 10, 2013
Dear Valued Guest,

Thank you for your words of appreciation on our services and it has been our joy accommodating you during your visit to Ho Chi Minh City.

It is so nice of you to write good comments about our hotel from excellent staff, large room, convenient taxi service, beautiful pool and spa.

Thank you for mentioning that you will come back to Hotel Nikko Saigon and we are looking forward to that chance as well.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petersham, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed September 4, 2013

We stayed at the Nikko Hotel Saigon for the first two days of our recent Vietnam trip.
It is definitely a 5 star hotel with excellent service, the staff were really helpful & spoke good english.
The rooms were beautiful & beds were very comfortable ... plus a deep bath tub to soak my feet after the first day of walking around the hectic city.
We made good use of the pool during the hottest parts of the day & even took an evening dip before getting ready to go out.
It's a little out of the way from some of the more popular tourist spots but you can still go for a bit of a wander around to get your bearings. Plus they have Vinasun taxis available all the time so it's very easy to get anywhere.
Don't waste your money at The Coffee Bean store next door though ... it's not the best coffee, you will find better in the cafes that aren't big chains. Also, the mall next to the hotel is quite western so I wouldn't recommend shopping there, find your Vietnam souvenirs in the markets & alley ways.

Room Tip: The airport transfer is quite expensive when organised through the hotel in comparison to just getti...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Luvlylulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this review, September 10, 2013
Dear Valued Guest,

Thank you for your wonderful reviews on the products and services of Hotel Nikko Saigon.
We will surely share your comments with all our team members from the helpful and well spoken English staff up to the better served coffee at the hotel. We always get motivation from honest guest like you and we are truly thankful for taking time uploading your feedback in tripadvisor.

We hope to see you again at Hotel Nikko Saigon soon.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 3, 2013

We stayed in this hotel for two nights. Right from the check in time, hotel staff was very pleasant and accommodating. They let us check in at 12 pm itself as we reached by early flight. Room was very elegantly furnished. Bed was really big and comfortable. A huge classic bath tub and separate shower was really nice.

Their buffet breakfast was an excellent spread with a mix of continental and Japanese dishes. In-room dining options were also good and quite affordable.

Hotel shuttle was really helpful in taking us to the town center and major attractions. They have airport shuttle too, but its timings are limited.

Hotel is connected to a mall that has food center, pizza hut and other eating outlets - very convenient for grabbing a quick lunch or dinner.

Room Tip: City view room was a good choice for us.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LastActionHero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this review, September 10, 2013
Dear Valued Guest,

Thank you for staying with Hotel Nikko Saigon and for taking your valuable time to leave favorable comments on our services.

We are grateful that you find our Reception staff pleasant and accommodating. We always try to be flexible in assisting our guests in order to give the most comfortable stay as possible. We are very proud to have the most spacious room and well known buffet among many 5 star hotels in Ho Chi Minh City. We often received good comments about our room (spacious with comfortable bed, new design, great view, convenient bath tub and separate shower) as well as our buffet (delicious, wide spread, affordable).

We hope to have another chance to welcome you back at Hotel Nikko Saigon soon.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 3, 2013

The Best Hotel in Ho Chi Minh City. Excellent service , staff always there
to help you with any questions. Value for money.
Travelling to and from City is no problem at all, taxis
are cheap. Must try their Breakfast.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank soosoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this review, September 10, 2013
Dear Valued Guest,

We would like to express our gratitude for your kind expression of appreciation on our services.

Thank you for ranking Hotel Nikko Saigon as the best hotel in Ho Chi Minh City with excellent service, helpful staff, worthy, convenient shuttle and taxi service, delicious buffet.

We hope to welcome you back in the near future.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Nikko Saigon

Property: Hotel Nikko Saigon
Address: 235 Nguyen Van Cu, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites
Hotel Style:
Ranked #5 of 448 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Nikko Saigon 5*
Number of rooms: 388
Official Description (provided by the hotel):
Hotel Nikko Saigon is a 5 star luxury hotel with 388 rooms, suites and apartments. The guestrooms are spaciously appointed and specifically designed to enable guests to both concentrated work and undisturbed relaxation in the comfort of their own room - an oasis of calm in this busy city. Spa with treatment rooms. Outdoor swimming pool, modern gymnasium, Japanese restaurant, Chinese restaurant, Lobby lounge, International Buffet restaurant with all day dining and 24 hours room service. Nikko Club Lounge is located on 23rd floor, the highest level lounge where you can enjoy the spectacular view of the city. Complimentary shuttle service to and from Ho Chi Minh City center is provided. ... more   less 
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