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“Location, views, modern & good service”
Review of Hotel Nikko Saigon

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Hotel Nikko Saigon
Ranked #5 of 466 Hotels in Ho Chi Minh City
Certificate of Excellence
Reviewed July 20, 2013

Enjoyed a night at the Hotel Nikko Saigon before flying to Singapore. Booked a reduced rate which included breakfast with having a Japan Airlines membership. Hotel approx. 30-40min from the airport depending on traffic, about 130,000VND one way via metered taxi. Bellhops & reception efficient and was in the room within 10-15min. Room had everything you could need, nice bathroom amenities, great bathtub, Japanese style toilet, coffee/tea/kettle, minibar, nice comfortable bed, wifi, great views & room service. Adjacent to the hotel is a mall with a Coffee Bean location on the ground floor & a food court on the top floor. Location was great, few blocks away from the Benh Thanh Market & travel agencies, restaurants, bars around Pham Ngu Lao. Would definitely stay at Hotel Nikko Saigon again next time.

  • Stayed: June 2013, traveled solo
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2  Thank Michelle808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded July 26, 2013

Dear Valued Guest,

Thank you for sharing your experience at Hotel Nikko Saigon.

We are delighted to know that you had wonderful time at our hotel by highlighting efficient bell service & receptionist which gave you fast check-in. The positive remarks you mentioned above would definitely encourage our team members to exert more effort in providing our guests 5 star services all the time. We will share these feedbacks with our team members.

Thank you for choosing Hotel Nikko Saigon and we certainly look forward to be of service to you again in the near future.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,341 - 2,347 of 3,533 reviews

Reviewed July 20, 2013

I do like some colour in my life so was a bit hhhmmmmm about this hotel. Staff:- amazing! They give this hotel the 5 stars, especially the lovely staff in the club lounge. I was made to feel special which is always a plus. Comfort is also quite good. Nice rooms with great views of the city. Breakfast is ridiculous! Spent 1 hr sampling all the delights. Other than that the hotel is very bland. There's just no oomph with this hotel. It's quite boring in regards to the decor and overall feel. Yawn...... Please introduce some colour! Maybe it's the Japanese way but this is Vietnam.

  • Stayed: July 2013, traveled as a couple
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3  Thank Johnrobthomj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded July 26, 2013

Dear Valued Guest,

Thank you for taking the time to share your review. It has been our pleasure knowing that our lovely staff in the Club Lounge had amazed you. Our breakfast is one of the most liked comments from our stayed guests. You will find many similar feedbacks here in tripadvisor about our wide selection of food items in our buffet breakfast.

In addition, we highly appreciate your constructive feedback about the shades of beige color of the hotel. Earth tone is the chosen color motif in our interior since Hotel Nikko Saigon would like to project the image and character of a minimalist designed hotel. Japanese inspiration being Nikko as a brand was also an influenced.

We look forward to be of service to you once again in the near future.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2013

This is a beautiful hotel, well appointed, spotlessly clean and with outstanding professional staff throughout. The location is 10 min drive from centre of town and the hotel offers a free shuttle bus with plenty of times to get in and out of the city. Rooms are large and spotlessly clean, with all facilities, breakfast choice was huge and of very high quality.
The hotel staff in particular here were exceptional, as sadly we had a theft incident in town. We were helped out without any fuss, taken to the local police station and stayed with the whole time, with help translating etc, this really made a difference and helped with aftermath of the incident.
Highly recommended.

  • Stayed: July 2013, traveled with family
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2  Thank Ullysses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded July 26, 2013

Dear Valued Guest,

Thank you for your insightful feedback about Hotel Nikko Saigon.

We regret to hear your unlikely theft incident you experienced in the town. Our team members are always available to extend their assistance to our guests in making their stay safe and comfortable.

We will share to our associates the positive exceptional comments you highlighted to further motivate our team members in providing utmost assistance to our guests at all times.

Thank you once more for patronizing Hotel Nikko Saigon and we certainly look forward to be of service to you again.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2013

I stayed here for two nights on my first trip to Saigon. The hotel is visible from many parts of Saigon, which I found really useful while I was out and about in the city.

I chose a room on the club floor, which was a great decision. The views from the Club Room were excellent. They have drinks and canapés in there pretty much throughout the day and it gave good opportunities to meet others in the hotel.

The room itself was very well spaced: a good sized bed, with a comfortable chair and desk which was good for using the free wifi. There is a good selection of western TV channels, as well as a DVD if you brought your own.

The bathroom was very clean and decorated in a japanese style, with a separate room for the toilet, with a Japanese style 'cyber-toilet' with lots of electrical controls.

On the whole, I have no reservations about recommending this hotel: if you are looking for affordable luxury in Saigon.

Room Tip: Club floor is definitely worth it....
See more room tips
  • Stayed: July 2013, traveled solo
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2  Thank Dan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded July 26, 2013

Dear Valued Guest,

We would like to convey our sincere thankfulness for your positive comments on our services. It has also been our great pleasure serving you during your stay with us.

It is good to learn that you find our hotel convenient for your stay as well as your good comments about our room, especially the view, meals and room facilities.

Thank you once again for supporting Hotel Nikko Saigon by your recommendation to your family and friends. We certainly look forward to be of service to you again in the future.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2013

We stayed here for 3 nights and were very impressed! It was so clean and modern. Everything was so thoughtful and professional- right down to the turn down service and delicious chocolates! Somehow we were upgraded to a club room and WOW! What a treat! A fantastic place to stay for our last three nights in Vietnam!

  • Stayed: July 2013, traveled as a couple
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1  Thank Nicole G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded July 26, 2013

Dear Valued Guest,

We would like to express our gratitude for your kind expression of appreciation on our services.
We are very glad that you were impressed with your stay at Hotel Nikko Saigon. Turn down service and amenity is recently one of the most like service in our hotel and we are happy that you like them too.

Thank you for the opportunity in serving you and we look forward to welcoming you back at Hotel Nikko Saigon in the future.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2013

4 night stay was flawless on every level. Very friendly staff particularly at the concierge. Every possible cuisine available at breakfast. Clean hotel. Shuttle bus very handy both into the main sights and also to the airport. Location won't please all with it being 10 mins from the actual heart of the city but that worked fine for me. Somewhat business-orientated feel but overall a very good experience.

  • Stayed: July 2013, traveled solo
    • Value
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Thank Franks_jaunts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2013

I booked this hotel last minute. Therefore, I really didn't expect much. I was suprised how pleasant it was. The hotel has nice Japanese decor. The room I booked was nice and clean. There was also free wifi. The staffs were really helpful. You can take a motorbike taxi or taxi cab to the center of HCM. The ride is not long, probably 10 mins with no traffic. Best value for the price!

  • Stayed: July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank papayago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded July 26, 2013

Dear Valued Guest,

Thank you for choosing Hotel Nikko Saigon and sharing your wonderful time with us. It’s great to receive your positive feedback about our service and facilities highlighting the Japanese décor, nice and clean room, free wifi and our helpful team members.

Please consider our complimentary shuttle bus service with 6 trips daily to and from Ho Chi Minh City center on your next visit.

Thank you for patronizing Hotel Nikko Saigon and we certainly look forward to be of service to you again.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Nikko Saigon

Address: 235 Nguyen Van Cu, Ho Chi Minh City 70000, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites
Hotel Style:
Ranked #5 of 466 Hotels in Ho Chi Minh City
Price Range: $114 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Nikko Saigon 5*
Number of rooms: 388
Official Description (provided by the hotel):
FIVE STAR RELAXATION IN HO CHI MINH CITY MODERN * STYLISH * SPACIOUS ROOMS * MINIMALIST DESIGN * Known for its High reputation in Staff Excellence. * Just 20 minutes by car from Tan Son Nhat International Airport. * Peaceful location away from the hustle and bustle of the city. * Best Buffet Breakfast serving the widest selection of breakfast food items. * Most talked about La Brasserie Seafood Dinner Buffet offering unlimited huge lobsters, crabs and oysters. * Stunningly Nikko Garden for outdoor social events accommodating 1,200 guests. * Breathtaking Nikko Club Lounge at the 23rd floor providing spectacular view of the city. * Complimentary daily drop off shuttle service to city center main tourist's landmarks. EXQUISITE SERVICE * EPIC FOOD GOURMET * UNITERRUPTED RELAXATION ... more   less 
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