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“Our first choice for accommodation in Saigon”
Review of Hotel Nikko Saigon

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Hotel Nikko Saigon
Ranked #5 of 458 Hotels in Ho Chi Minh City
Certificate of Excellence
Reviewed June 26, 2013

Stayed here in early June, our room on the 15th floor was very good and quiet with an excellent view of Saigon. Check in and checkout were great experiences with the lovely staff handling it quickly and efficiently. We had breakfast in the restaurant La Brassiere which had the biggest breakfast spread I've ever seen, and everything was delicious. We also had a couple of meals in the bar which were very good and at reasonable prices for a five star hotel. We didn't use the hotel shuttle service but the location was not very far from the major sights of Saigon. Do not be fooled by the guides that it is a city to walk from sight to sight, the traffic is crazy and I found one of the most difficult cities to find my bearings as many of the streets look the same. We had three days and that was enough to cover the places of interest in the city. All in all, The Nikko is my only choice in Saigon!

  • Stayed: June 2013, traveled as a couple
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2  Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded July 3, 2013

Dear Valued Guest,

We would like to convey our sincere thankfulness for your positive comments on our services. It has been our great pleasure serving you during your stay with us.

Your insightful remarks about our efficient staff and delicious breakfast at La Brasserie were very motivating. Your inspiring comments were all shared with our team members.

Thank you once again for patronizing Hotel Nikko Saigon and we certainly look forward to be of service to you again.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,312 - 2,318 of 3,453 reviews

Reviewed June 26, 2013

We had booked a room on the club floor & found check in a breeze (after being collected at the airport).We stayed at the Nikko to keep away from the noise of the city - this was not a hassle as between the hotel shuttle service & taxi's that cost little we could get to the city centre in no time & enjoy the quiet of the Nikko. Staff & service wise it was up there with the best. The concierge booked trips that were great value, the staff in both the restaurant (dinner) & 'our' staff in the club lounge were just wonderful - nothing was too much trouble. I hope I will return to Saigon in the future & would again book in at the Nikko!

Room Tip: Don't worry about travelling to Hanoi or Saigon in the 'low season'. I would say it is m...
  • Stayed: June 2013, traveled with friends
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1  Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded July 3, 2013

Dear Valued Guest,

We are very thankful for your valuable remarks on our services mentioning our wonderful staff in the restaurant, club lounge as well as our concierge team. It was truly our pleasure serving you during your stay at Hotel Nikko Saigon.

We look forward to your future visit and we would be very happy to welcome you back.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

My boyfriend and I stayed here mid-June for 4 nights, it was the best decision we could have made! After the heat and busy that is Ho Chi Minh City, it was such a relief to have a beautiful hotel & room to return to. A separate toilet to bathroom, huge deep bath, beautifully comfortable bed and super clean.
The gym was a great facility, as was the lovely restaurant we ate dinner at.
Location is a little out of the way from the main areas, but taxi is cheap and we usually walked back. The hotel also offers a complimentary bus to the top tourist spots.
We had to go to the doctor as my boyfriend was quite sick late one night, the staff organised a doctor on the phone for me and were so helpful! We returned later to find our room had been freshly made up with extra bottles of water, such a lovely touch after an unfortunate night.
I would return to Hotel Nikko without a doubt and thank you for a lovely stay!

  • Stayed: June 2013, traveled as a couple
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1  Thank Ebby M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

This was my second trip to HCMC and my first stay at Nikko. Everything about the hotel was amazing. Super easy check-in and check-out process, rooms are immaculate, and the staff was awesome!!! The concierge and bell captains went out of their way to help take care of every need and request. I will stay here again when I find my way back to HCMC!!!

  • Stayed: June 2013, traveled as a couple
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1  Thank rirossington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

Excellent facilities could not fault the service definitely a top 5* hotel
Distance from city Center was not an issue with cheap but good frequent taxis
Seafood buffet definitely not to be missed exceptional value
Spa treatment excellent
Definitely a hotel I will choose to revisit

  • Stayed: June 2013
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Thank Colleen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded July 3, 2013

Dear Valued Guest,

Thank you for taking your valuable time to leave these encouraging comments. We are delighted to know that you had enjoyed our seafood buffet and our Spa treatment.

Our complimentary shuttle is the best option we recommend to move around within Ho Chi Minh City Center with 6 trips daily.

Thank you for supporting Hotel Nikko Saigon and we look forward to welcoming you back.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2013

Zen Ike spatial aesthetic. Immaculate rooms. Awesome bathrooms. Very nice staff. I've stayed at The Hyatt and Intercontinental in HCMC and I prefer Nikko as it's better value.

You will not be disappointed.

  • Stayed: June 2013, traveled on business
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Thank glovescout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded June 25, 2013

Dear Valued Guest,

Thank you very much for sharing your wonderful experience at Hotel Nikko Saigon. It’s rewarding for us to learn that we made your stay a memorable one.

We are delighted to know that you prefer to stay with us rather than other 5 star hotels in Ho Chi Minh City.

Thank you for patronizing Hotel Nikko Saigon and we certainly look forward to be of service to you once again in the future.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2013 via mobile

Stayed here for 2 nights. Family first visit to HCM. Although I didn't really enjoy being in the outdoor with the chaotic traffic, everything is forgotten once we return to the comfort of our room. Every single staff greets warmly and always ready to help. Room service always tells you that it will take at least 25 mins but don't be fooled. On both occassions we ordered, our doorbell tinkered in less than 15 mins. I must say they are superbly efficient! Best thing of our stay was that we arrivedat 10 am and was offered a twin room if we dont mind. The mgr even showed us the configuration of the room. Six stars for their service attitude i say! r

  • Stayed: June 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
2  Thank ahqin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded June 25, 2013

Dear Valued Guest,

Thank you for taking your valuable time to leave encouraging comments on our products and services.

It was rewarding to learn that your experienced at our twin room as well as our efficient associates were up to your expectations. Our service team appreciated very much your evaluation of six star service attitude. The contents of your feedback have been conveyed to our team members who are always committed in striving for excellence.

Thank you once more for supporting Hotel Nikko Saigon and we certainly look forward to be of service to you again.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Nikko Saigon

Address: 235 Nguyen Van Cu, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites
Hotel Style:
Ranked #5 of 458 Hotels in Ho Chi Minh City
Price Range: $116 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Nikko Saigon 5*
Number of rooms: 388
Official Description (provided by the hotel):
FIVE STAR RELAXATION IN HO CHI MINH CITY MODERN * STYLISH * SPACIOUS ROOMS * MINIMALIST DESIGN * Known for its High reputation in Staff Excellence. * Just 20 minutes by car from Tan Son Nhat International Airport. * Peaceful location away from the hustle and bustle of the city. * Best Buffet Breakfast serving the widest selection of breakfast food items. * Most talked about La Brasserie Seafood Dinner Buffet offering unlimited huge lobsters, crabs and oysters. * Stunningly Nikko Garden for outdoor social events accommodating 1,200 guests. * Breathtaking Nikko Club Lounge at the 23rd floor providing spectacular view of the city. * Complimentary daily drop off shuttle service to city center main tourist's landmarks. EXQUISITE SERVICE * EPIC FOOD GOURMET * UNITERRUPTED RELAXATION ... more   less 
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