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“A very comfortable hotel with friendly staff”
Review of Hotel Nikko Saigon

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Hotel Nikko Saigon
Ranked #5 of 458 Hotels in Ho Chi Minh City
Certificate of Excellence
HKG
Level 5 Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“A very comfortable hotel with friendly staff”
Reviewed February 12, 2012

The Hotel Nikko Saigon is located at the western end of District 1 and boarders District 5. To visit the center of District 1 the hotel offers a shuttle bus which currently runs 4 times a day. The hotel has a beige theme with spaceous and very comfortable rooms. I loved the bathtub and hi-tech Toto Washlet toilet. In-room Wi-Fi was complimentary which I found extremely useful. Breakfast was really good with a wide selection of food. Next to the hotel is a small shopping mall with a supermarket located in the basement level.

I found the staff very friendly and courteous making for a very relaxing stay at the hotel.

Some of the hotel finishing was questionable but did not distract from a very enjoyable stay.

  • Stayed February 2012, traveled on business
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Helpful?
Thank HKONE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (552)
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English first
Melbourne, Victoria, Australia
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed February 10, 2012

We just loved our stay at this hotel.
It was a great place to stay with extraordinarily helpful and wonderful staff who couldn't do enough to help us with our every query.

It is located on the edge of district 1, but really only about 10 to 12 minutes from the CBD. Roughly 50,000 VND or about AUD$2.50

The hotel has a great taxi service.

Breakfast and dinner buffets are serious eye candy as well as offering the best range of the most fantastic food. Knock yourself out!

The hotel was very family and traveler friendly.

Room Tip: Request to stay on the Pool or CBD side for the best views.
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  • Stayed January 2012, traveled with family
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Helpful?
6 Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 10, 2012

We went to HCMC for family and vacation reasons. My wife and I took 3 boys - twins 6 and a 13 year old. Our boys are typically spoiled brats, but they just loved the ambiance, hot chocolate for breakfast each morning as well as the fantastic breakfast range, pool and excellent service from all members of staff. In particular, special thanks would have to go to the girls from Guest relations, who helped to make our trip especially well catered for and researched our every request from laundry services to finding the best eats within our budget range as well as arranging and booking day trips etc.

The hotel is extremely family friendly, as well as great for business travelers with a great and functional business centre based on Level 4. The free Wifi worked without fault.

The pool was fantastic!

The only little issue is the fact that the hotel is on the edge of District 1 and not within realistic walking distance of the louder part of town. However, the hotel has exceptional taxi services and a very strong relationship with Vinasun taxi's. We never had to wait for any taxi's at all during our 10 day stay, as the hotel has it's own taxi rank for guests. We went during Tet and the city was very busy. The average taxi fare was about 10-12 minutes to the centre of D1 and cost about AUD $2.50 each way.

The in house restaurants are very good, although typically higher end.

We would love to stay here again. We all had withdrawal symptoms after leaving here!

It was that good! There is always next time!

Room Tip: Get the rooms facing the CBD or overlooking the pool.
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  • Stayed January 2012, traveled with family
    • Value
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Helpful?
3 Thank vongp0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Level 4 Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 6, 2012

Fantastic hotel located outside the city centre but a complimenary van can take you to the major tourist attractions.

Nice rooms and Japanese style toilet with heated toilet seat is a plus!
Fantastic breakfast with a lot choices.

Internet is Free and staff are helpful and nice. Located just near a mall and not too far away from the market. The Japanese restaurant is now open!

Overall nice rooom and good amentities. Minimalist design and nice bathroom and bed.
The spacious room was comfy and would stay there again

  • Stayed February 2012, traveled as a couple
    • Value
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Helpful?
2 Thank ETBANGKOK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Level 5 Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed February 5, 2012

We booked this hotel for a 4 nights stay on our way to Danang and I must say this hotel highly exceeded out expectation in every aspects. This hotel only opened on 18 Dec 2011 and we grabbed their opening promotion for a Club Room and I must said it was a good decision. I am not surprised that this hotel has climbed to #4 on tripadvisor in such a short time.

Hotel pick-up at the airport was a breeze and we were switfly escorted to the hotel, which is located in the junction of District 1 and 5. That means it is around 10 - 15 mins by car from the hotel to the city centre depending on traffic (about US $2 - 3 per way) and to us this is no hassle at all if we want to visit city centre 2-3 times a day. Do not be put off by the location as hotel cleaniness and enthusiams of staffs greatly make up for this slight 'shortfall' compared to hotels located right in downtown area.

This hotel has a team of young Vietnamese trying their best to cater to your needs. Some might not be as experienced but their zealousness make up for it, always serving you with a smile.

The room is modern and slightly bigger than hotels of this range, the bathroom design will put lots of 5* hotels around the world to shame. Beautiful hugh bathtub, shower and state of the art toilet bowl with seat heater and water splash for rinising your [--].........if you know what I mean. I suppose this is quite common in Japan but it's my first time so pardon my exhilaration.

The Club Room is highly recommended for the price you paid (compared to Hyatt Regency in Danang which I will write in a seperate review) and it is a nice haven to be in after a day out exploring Ho Chi Mnh, sitting in the club lounge outdoor area enjoying the view and tasting wine and hot foods. By the way they have quite good hot food selections, different menu everyday though I am not so keen on their deserts which to me is not very appealing and not many choices. I also hope they could put the mineral / sparkling water out for self-service rather than having to ask for refill all the time.

We seldom choose to stay in a Japanese brand hotel but this is for sure a very good base on your next visit to Ho Chi Minh.

  • Stayed January 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Omphaloskepsis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 4, 2012

The Hotel Nikko Saigon is a beautiful hotel, perfect for the business or tourist traveler. I was there in January 2012. The staff are incredibly friendly and attentive. The pool and spa areas are quite nice (though the pool bar is not yet up and running). The hotel gym is adequate. I had a suite with access to the Club Floor, which has a nice lounge with tea time and breakfast. The breakfast in the Club Lounge did not compare to the massive dining area downstairs with perhaps the largest breakfast spread of any hotel I have ever stayed in. The hotel is in a very neautral color palette, which gives it a very calming vibe. The bathrooms have stand alone showers and separate tubs, which are nice for a soak.

This is a perfect hotel except that the location is a bit off the beaten path from what most visitors to Ho Chi Minh will seek. Prepare to take taxis (which are, like most other things in Vietnam, quite cheap).

Two notes to the management as (very) minor notes for improvement. (1) Put hand towels in the toilet room with the sink. There is a sink to wash hands, so there should be a towel to dry them. (2) Put hooks in the suite bathrooms for towels. There is no where to hang towels (or anything for that matter).

  • Stayed January 2012, traveled solo
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Helpful?
1 Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Level 6 Contributor
262 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed January 25, 2012

Saigon is such a hectic city that it was nice to escape to the peace and quiet of the Nikko. We upgraded to a Club level deluxe room with access to the afternoon tea/ apperitifs and private breakfast lounge as a treat and with the great opening specials it was good value. The bed was comfortable with a beautiful bathroom with separate shower and designer bath tub. Staff were efficient and friendly and the club lounge staff were very helpful with great shopping tips. Mr Ken gave us travel tips and the view from the lounge was excellent. We did walk into the city centre but the taxi was only $2.50 US. Fashion street with all the high end shops is on Nguyen Trai not far from the hotel so our walk into the city centre was past great shops all having sales. Shopping heaven! Great pool too and even in Winter it was nice for a swim.

Room Tip: Upgrade to the Club level rooms if you can get a good price - it is worth it for a treat.
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  • Stayed January 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank emdeme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Nikko Saigon

Property: Hotel Nikko Saigon
Address: 235 Nguyen Van Cu, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites
Hotel Style:
Ranked #5 of 458 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel Nikko Saigon 5*
Number of rooms: 388
Official Description (provided by the hotel):
FIVE STAR RELAXATION IN HO CHI MINH CITY MODERN * STYLISH * SPACIOUS ROOMS * MINIMALIST DESIGN * Known for its High reputation in Staff Excellence. * Just 20 minutes by car from Tan Son Nhat International Airport. * Peaceful location away from the hustle and bustle of the city. * Best Buffet Breakfast serving the widest selection of breakfast food items. * Most talked about La Brasserie Seafood Dinner Buffet offering unlimited huge lobsters, crabs and oysters. * Stunningly Nikko Garden for outdoor social events accommodating 1,200 guests. * Breathtaking Nikko Club Lounge at the 23rd floor providing spectacular view of the city. * Complimentary daily drop off shuttle service to city center main tourist's landmarks. EXQUISITE SERVICE * EPIC FOOD GOURMET * UNITERRUPTED RELAXATION ... more   less 
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