This brand new hotel has all the qualities that you can expect from a top class international business hotel; actually I would rate it above average even in that category. Rooms are super nice; staff is efficient, helpful and friendly; beds are comfortable. The breakfast buffet is amazing, it has everything in it (maybe except for cream cheese to go with the very nice nice marinated salmon...). Nice outdoor pool area to relax after a day in this interesting albeit intense city.
We stayed at the Nikko three nights with our three teenagers as part of our holiday trip to Vietnam and Cambodia. Staff helped us to book sightseeings and activities, and also accompanied to help us during a necessary venture to the nearest pharmacy.
Air condition was maybe set on the low temp side in lobby and breakfast room; in the latter the temperature was actually adjusted upwards following our request (tip in room: 1 is highest fan speed on AC, 3 is lowest - we did not realize at first).
Teenagers, needing some time to indulge in teenagey activities, such as going online (yes, the free wifi worked impeccably in the room, however not in the lobby), appreciated the room service. They gave the highest mark to the pasta and club sandwiches served.
There is really only one drawback with this hotel: its location. Not a big drawback, only a small one: you can reach the central parts of district 1 with a taxi in 10 minutes for 60k - 70k VND. No big deal really. There are pretty decent restaurant streets and bars even closer. And, after all, the hotel is certainly not in the middle of nowhere. You are still in pretty central, indeed crowded parts of Saigon.
The staff excused for the fact that the hotel had not really yet been "broken in" and that there were still works going on furnishing rooms at some of the floors. No need. Everything worked smoothly and efficiently without the slightest hint that all procedures were still not perfectly in place. And works in the hotel? We saw nothing, heard nothing; yeah, sure, once we saw a painter carrying his equipment...
We highly recommend this hotel and look very much forward to staying there again.
- Official Description (provided by the hotel):
- Hotel Nikko Saigon is a 5 star luxury hotel with 388 rooms, suites and apartments. The guestrooms are spaciously appointed and specifically designed to enable guests to both concentrated work and undisturbed relaxation in the comfort of their own room - an oasis of calm in this busy city. Spa with treatment rooms. Outdoor swimming pool, modern gymnasium, Japanese restaurant, Chinese restaurant, Lobby lounge, International Buffet restaurant with all day dining and 24 hours room service. Nikko Club Lounge is located on 23rd floor, the highest level lounge where you can enjoy the spectacular view of the city. Complimentary shuttle service to and from Ho Chi Minh City center is provided. ... more less
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