Stayed in the hotel room 403 on 30th and 31st Dec. and checked out on 1st Jan 2013.
When out of the hotel after checking in the afternoon. During the night, I realised $ 50 Singapore dollars were missing from my pouch. My initial thought was either I misplaced or miscounted as fairly new notes does stick together for $ 500. Counted a few times to be very sure that $450 was correct this time and leave the pouch inside the zipped luggage.
When I came back to Singapore, I realised that $ 100 was stolen from my luggage.
Looking back, I answered the door knock and the cleaner passed me 2 rolls of toilet papers. The room was tidy earlier when I was not in and the toilet does not need any papers. Felt awkward as there is no pushing cart or cleaning cart outside the corridor. The toilet papers is a deception just in case the guest is in the room. Not sure whether there were 2 cleaners tidying earlier on and she came alone to steal when the coast is clear. Smart and very bold indeed.
Wrote to the management and reported to the receptionist, Miss Anh, on 2nd Jan.
Spoke to Miss Anh again on 3rd Jan, and as expected, the cleaner denied any wrongdoing.
No further action will be taken from the management.
Be warn.........the thief is still lurching inside the hotel ransacking your belongings.
Lock your luggage please.
The receptionist and security guards are friendly, it's the management I am pissed off in handling this case.
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