We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Most Comfortable Stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Vissai Saigon Hotel
Ranked #88 of 465 Hotels in Ho Chi Minh City
Reviewed May 17, 2013

We went to this hotel as it was part of a package deal with the Sunrise Hoi An. The deal included pick-up and return to airport and a foot massage. The hotel was very comfortable, the staff were most helpful and efficient and the foot massage was wonderful.
Breakfast included a nice selection of various foods, fruits, juices, cereals, etc.
The hotel is close to the airport, but if you want night life or to see many of the attractions, you might wish to go to District 1.
The pool was very refreshing considering the hot weather.
We would definitely return to this lovely, quiet hotel as a stopover.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank BazQueensland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, Manager at Vissai Saigon Hotel, responded to this reviewResponded June 11, 2013

Dear BazQueensland,

Thank you for having chosen StarCity Saigon Hotel for your stay in Saigon. We are pleased to read that you overall enjoyed your stay with us.
We look forward to welcoming you again soon.

With our best regards,

Pham Anh Kha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (408)
Traveler rating
Traveler type
Time of year
Language
  • More languages

210 - 216 of 409 reviews

Reviewed May 1, 2013

Great service, beautiful room, breakfast is fine (although no fresh juices). Swimming pool is really nice.
The quality of the food at dinner is not good, especially when you consider the high prices of the food.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank JannekedeB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, General Manager at Vissai Saigon Hotel, responded to this reviewResponded May 24, 2013

Dear Jannekede B,

Thank you so much for your lovely review here and let me thank you on behalf of the entire staff for choosing us during your trip to Saigon.

l hope to welcome you back sometime soon!

Yours sincerely,
Phạm Anh Kha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2013

Really friendly hotel and great staff.

We booked online to receive free airport transfers, as we were just in transit it was great to not hustle with taxis at airports to and fro. The hotel was waiting at the airport in a lovely purple outfit with our name for pick up. A really nice touch.

The hotel lobby looked grand and checkin staff friendly. Like other reviewers have said I did notice a smell of stale cigarette smell in the lobby, but it is Asia and unfortunately they haven't cottoned on to a no smoking hotel yet.

The room was large and as we were on the 10th floor it did have a big view over Saigon.

Had room service which I thought was cheap , it arrived quick and was pretty good.
The breakfast was ok. It had enough on the buffet to cater for most people.

Overall it was really good and I would stay here again .

Room Tip: A floor higher has less road noise
See more room tips
  • Stayed: April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank maryado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, General Manager at Vissai Saigon Hotel, responded to this reviewResponded May 8, 2013

Dear maryado,

Thank you for having chosen StarCity Saigon Hotel for your stay in Saigon.
We are pleased to read that you overall enjoyed your stay with us and have noted your comments on some points needing improvement. We look forward to welcoming you again soon.
With our best regards,

Pham Anh Kha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2013

This small and friendly hotel is about 5 minutes cab from HCMC airport. We used as stop over for one night only before catching a domestic flight up to DaNang. Check in was friendly and efficient. Our room was large, with sofa, writing desk, decent bathroom and large double bed. Only complaint was clearly a smoking room, which we didn't want, but after long flight from UK we were too tired to bother requesting to move.
Ordered room service, which was fine - expensive for a meal compared with eating outside of hotels, but standard for room service.
Would recommend.
(watch out for taxi scams at airport. You will get jumped on by unlicensed cabs when you arrive and get ripped. We paid 200000VND to get to hotel, 60000VND from hotel back to domestic!)

Room Tip: request non smoking
See more room tips
  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Rich_and_Sarah7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, Manager at Vissai Saigon Hotel, responded to this reviewResponded June 11, 2013

Dear Rich & Sarah7,

Thank you very much for your stay and for taking the time to share your impressions here. We appreciate all feedback from our distinguished guests and thank you for it. We truly hope to have the chance to welcome you back again to StarCity Saigon Hotel!

Yours sincerely,

Pham Anh Kha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2013

We were greeted at the airport after arranging the airport to collect us. We were met with a driver and another person from the hotel which was a nice touch. The drive only took about 5- 10 minutes as the hotel is very close to the hotel. We got a free pick up to and from the hotel back to the airport as we booked a junior suite.

The front lobby of the hotel is like a 5 star hotel but there is a slight smell of cigarette smoke in the lobby. I booked this accommodation with hotels.com and there was a mix up with the extra bed for our daughter. I was told when booking there would be sofa bed we could use instead of having to get an extra bed at an extra cost. They tried their best to resolve it.

We were taken to our room on the 8th floor but when I booked this I was told there would be a separate sitting area and then the bedroom this was hotels.com fault not the hotels but there was the bed and a couple of chairs in the room this is not what I would have expected for a junior suite.

When we walked in the room there was also a very strong smell of cigarette smell in the room and in the lobby on that floor. I immediately said we can not stay in this room it just made us feel ill. They immediately moved us to room 909 which I think is the suite at no extra charge. This room was beautiful. A large sitting area with tv and then a sliding door to a huge bedroom, bed at one end with a tv and a desk at the other. The bathroom is large with a separate toilet, then basin, good size bath and a nice large shower. The only problem with the shower was it took ages for the hot water to get hot and it wasn't hot enough. The bed and pillows were comfy. Our daughter slept on the sofa and she said it was very comfy. We just got extra blankets for her.


Because we changed rooms the fridge was warm so we couldn't get a cold drink. I rang reception the ask for cold drinks and within a minute some came replaced the fridge and then put cold drinks in the cold fridge and I also asked for ice and within minutes they came with the ice. So service was excellent,

They have a shuttle bus that takes you into town a few times a day but we missed the shuttle so we took a taxi it cost about 80,000 dong about $3.50 one way.

The breakfast was ok not a huge amount of variety but it was nice and the tea was actually hot and the juice was cold.

The pool is on the 2nd floor not big but pleasant to cool off and relax by.

Overall I would stay here again but would only book the suite because of the size of the room. Great for families.

Staff very nice and they try to make your stay pleasant.

I would say its a 4 star as they state. The only thing we didn't like was the cigarette smell in parts of the hotel.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jayneu N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, Manager at Vissai Saigon Hotel, responded to this reviewResponded June 11, 2013

Dear jayneu n,

Thank you very much for your stay and for taking the time to share your impressions here. We appreciate all feedback from our distinguished guests and thank you for it. We truly hope to have the chance to welcome you back again to StarCity Saigon Hotel!
Thanks again.

Yours sincerely,
Pham Anh Kha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2013

We had excellent stay and my kids really loved this hotel. The staffs were fantastic and friendly. The Gym man was really good. They made my kids had a wonderful time in pool, even though the pool is vey small but your guys did the good job. the check in was quite quick, suprised us when other hotels we travelled did it more than 15 minutes. The check out was so expreseed to asked how was our stay and any comment to improve while we waiting for room check ( 10 minutes). The lobby staffs were friendly and smilling. The big C is just behind hotel where you could find everything!

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ebond e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, General Manager at Vissai Saigon Hotel, responded to this reviewResponded May 6, 2013

Dear Ebond e,

Thank you so much for your lovely review here and let me thank you on behalf of the entire staff for choosing us during your trip to Saigon.

l hope to welcome you back sometime soon!

Yours sincerely,
Phạm Anh Kha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2013

The hotel has shuttle bus that run 3 times a day to the city center and if the traffic is reasonable it's about a 15 minute trip. A cab will cost $5. We we originally placed in a smoking room but a simple request to the person showing us to our room had us moved in under 5 minutes. Non smoking rooms are from the 7th floor upwards . We stayed here for 4 nights and the breakfast food was generally lukewarm. You can have eggs cooked while you wait. The seafood banquet buffet was also a bit disappointing and we ate out on 4 of the 5 occasions. There are a couple of restaurants within 100 meters including a Pho 24 across the road. There is a C supermarket on the street behind the hotel which has a huge range of products including cooked food and meals.We did both have a foot and leg massage after a day of touring and my wife who is somewhat an expert in these matters declared it was the best she has ever had! On the day of checkout we had a late evening flight and we were able to have reception hold our luggage while we placed our change of clothes and back pack in the spa. After spending the day roaming the city we were able to come back, shower and change in the spa facilities and then they shuttled us to the airport. Overall the service was excellent although the breakfast staff found it hard to smile or make you feel welcome.

Room Tip: Book above the 6th floor if you want a non smoking room.
See more room tips
  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, General Manager at Vissai Saigon Hotel, responded to this reviewResponded May 5, 2013

Dear Bill L,

Thank you very much for your stay and for taking the time to share your impressions here. We appreciate all feedback from our distinguished guests and thank you for it. We truly hope to have the chance to welcome you back again to StarCity Saigon Hotel! Thanks again.

Yours sincerely,
Pham Anh Kha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Ho Chi Minh City hotels
0.2 mi away
Eastin Grand Hotel Saigon
Eastin Grand Hotel Saigon
#42 of 465 in Ho Chi Minh City
866 reviews
0.2 mi away
PARKROYAL Saigon
PARKROYAL Saigon
#43 of 465 in Ho Chi Minh City
619 reviews
2.8 mi away
Millennium Boutique Hotel
Millennium Boutique Hotel
#39 of 465 in Ho Chi Minh City
463 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Tan Son Nhat Saigon Hotel
Tan Son Nhat Saigon Hotel
#119 of 465 in Ho Chi Minh City
137 reviews
2.3 mi away
Muong Thanh Saigon Centre Hotel
Muong Thanh Saigon Centre Hotel
#99 of 465 in Ho Chi Minh City
151 reviews
2.3 mi away
Harmony Saigon Hotel & Spa
Harmony Saigon Hotel & Spa
#33 of 465 in Ho Chi Minh City
664 reviews
Show Prices
Show Prices
Show Prices

Been to Vissai Saigon Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Vissai Saigon Hotel

Address: 144 Nguyen Van Troi Street | Phu Nhuan District, Ho Chi Minh City 084, Vietnam (Formerly StarCity Saigon Hotel)
Phone Number:
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #88 of 465 Hotels in Ho Chi Minh City
Price Range: $65 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vissai Saigon Hotel 4*
Number of rooms: 185
Official Description (provided by the hotel):
Vissai Saigon is a brand new 4-star hotel with tasteful accommodation and high-end service. This elegant hotel is just 5 minutes aways from Tan Son Nhat International Airport and Tan Binh Exhibition & Convention Center. It is also near White Palace Wedding and Convention Hall and Quan Khu 7 stadium. Commercial buildings and shopping centers are conveniently located nearby. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, HostelWorld, Ctrip TA, Agoda, Booking.com, Priceline, Travelocity, Cancelon, Orbitz, TripOnline SA, Hotwire and HotelQuickly so you can book your Vissai Saigon Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing