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“Fabulous airport hotel for overnight stopover”

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Vissai Saigon Hotel
Ranked #85 of 447 Hotels in Ho Chi Minh City
Certificate of Excellence
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Fabulous airport hotel for overnight stopover”
5 of 5 bubbles Reviewed April 10, 2013

This hotel was a magical short 10minutes to the airport. The rooms are clean and modern, buffet seafood dinner was best in Vietnam! Although the English spoken by many staff was poor, they did their best and offered as much assistance as they good. Pool is small but nice and overall stay was excellent!

Room Tip: Higher floors will avoid traffic noise
See more room tips
  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JOAAC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, General Manager at Vissai Saigon Hotel, responded to this review, April 10, 2013
Dear JOAAC,

I would like to thank you on behalf of the entire staff here at StarCity Saigon Hotel and will be posting your review on the bulletin board in the staff restaurant for everyone to see. We truly hope to have the chance to welcome you back sometime in the not so distant future.
Again, thank you for everything!

Yours sincerely,
Pham Anh Kha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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390 reviews from our community

Traveler rating
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Turkish first
  • Vietnamese first
  • Any
English first
Ne, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 8, 2013

The staff are very friendly and always greet with smile, especilly receptionis apart from the man in the breakfast area who seemed slightly obnoxious and refused to smile. Would definetely stay again.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jeans666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, General Manager at Vissai Saigon Hotel, responded to this review, April 14, 2013
Dear jeans666,

Thank you for having chosen StarCity Saigon Hotel for your stay in Saigon.

We are pleased to read that you overall enjoyed your stay with us and have noted your comments on some points needing improvement.

We look forward to welcoming you again soon.

With our best regards,

Pham Anh Kha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, South Korea
1 review
5 of 5 bubbles Reviewed April 8, 2013

What a beautiful hotel, the service and friendliness is beyond belief, the rooms are perfect and very generous in size with beautiful decor, not to be missed. We were extremely surprised to meet the welcome smile from airport man waited us for 2 hours under crazy hot and the check in employees, they are all perfect and professional! Will be recommend to those who want to visit Vietnam.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HanJ_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, General Manager at Vissai Saigon Hotel, responded to this review, April 14, 2013
Dear HanJ_13,

It was our great pleasure to have had the opportunity to serve you. We also appreciate all feedback as it gives us a better portrait of the areas to continuously improve upon. We hope that you do indeed come back to stay with us someday soon.
Many thanks again on behalf of the entire staff!

Yours sincerely,
Phạm Anh Kha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 3, 2013

We spent one night having an early flight next morning. It´s only a 10 minute taxi drive to the terminal. It is not far to the center of the city - a 15-20 min drive with taxi for approx 60 to 100 000 VND (always take a metered taxi!). Staying on the 9th floor there was almost no traffic noise. Clean and spacious rooms. Staff was friendly and helpful. Breakfast excellent. Swimming pool and sun roof adds to the value!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ThomasG2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, General Manager at Vissai Saigon Hotel, responded to this review, April 4, 2013
Dear ThomasG2011,

We cannot say thank you enough for all of your lovely comments! I would like to thank you on behalf of the entire staff here at StarCity Saigon Hotel and will be posting your review on the bulletin board in the staff restaurant for everyone to see. We truly hope to have the chance to welcome you back sometime in the not so distant future.
Again, thank you for everything!

Yours sincerely,
Pham Anh Kha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed April 2, 2013

The StarCity Saigon is a relatively new hotel in District 3 of Ho Chi Minh city, very close to the airport. It feels like a business hotel and comes complete with Executive Floors and an Executive Lounge on the upper floors. On check in we were taken to a superior room, but despite a request for non-smoking, the room was on a smoking floor. A call to Reception saw us moved to a room on the Executive Floor, which was identical to the superior room. The rooms are very clean with contemporary Asian decor and design. Hugely comfortable beds and floor to ceiling windows which allow you to take in the expansive view of Saigon below. Like everywhere in Ho Chi Minh, the traffic chaos on the ground below is a constant source of amazement and 11 floors up, the sound translation was very minimal. The hotel offers a free shuttle to District 1 of Ho Chi Minh, which is home to the major tourist attractions including the Reunification Palace, Opera House, cathederal, shopping and markets. The hotel car service was effcient and friendly and the staff were both welcoming and accommodating. The buffet breakfast at the hotel was extensive with a substantial range of delights from both the Asian and western menus. Something for every taste. The bar offered a diverse range of cocktails and beers, but oddly, no happy hour. Overall, the StarCity is a new hotel close to the airport with friendly and efficient staff. There is also a pool and gym on site and a large supermarked around the corner (if you can brave crossing the road) for any supplies, including wine, which is expensive in Asia. For a business trip or overnight stay between flights to and from Ho Chi Minh, its an excellent choice.

Room Tip: The upper floors have excellent views over Ho Chi Minh.
See more room tips
  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CoryLeighP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, General Manager at Vissai Saigon Hotel, responded to this review, April 4, 2013
Dear CoryLeighP,

Thank you for having chosen StarCity Saigon Hotel for your stay in Saigon and for sharing your comments on Trip Advisor.

We are pleased to read that you overall enjoyed your stay with us and have noted your comments on some points needing improvement.

We look forward to welcoming you again soon.

With our best regards,

Pham Anh Kha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fleet, United Kingdom
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed April 2, 2013

From collection at Airport to our departure, all the staff were very welcoming.

Large rooms, with standard facilities appropriate to a 4 star hotel. Despite having room near the top, noise of a traffic still heard from very early in morning. Ear plugs are a good idea!

Breakfast - excellent selection to suit all tastes.

Near to Airport, convenient location.

Room Tip: High floors
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMW050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, General Manager at Vissai Saigon Hotel, responded to this review, April 2, 2013
Dear JMW050,

Thank you very much for your stay and for taking the time to share your impressions here. We appreciate all feedback from our distinguished guests and thank you for it.
We truly hope to have the chance to welcome you back again to StarCity Saigon Hotel!
Thanks again.

Yours sincerely,
Pham Anh Kha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed April 1, 2013 via mobile

Great hotel close to amenities and a short drive to the airport. Away from the craziness of HCMC but busy enough to be exciting. Room was spotless, service was immaculate, food was exceptional and staff were brilliant. Made our first nights in HCMC memorable and we would highly recommend this hotel to other travelers. Spent 2 nights here before we moved onto a Mekong delta tour - great location and a definite must for a relaxing break!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Craig and Nicol... K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, General Manager at Vissai Saigon Hotel, responded to this review, April 1, 2013
Dear Craig and Nocol...K,

I would like to thank you on behalf of all the staff here at StarCity Saigon Hotel for your recent stay with us and for taking the time to share your thoughts here. All feedback is greatly appreciated as it helps us to constantly improve.
Once again, a very sincere thanks and we hope to have the opportunity to serve you again!

Yours sincerely,
Pham Anh Kha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vissai Saigon Hotel

Property: Vissai Saigon Hotel
Address: 144 Nguyen Van Troi Street | Phu Nhuan District, Ho Chi Minh City 084, Vietnam (Formerly StarCity Saigon Hotel)
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #85 of 447 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vissai Saigon Hotel 4*
Number of rooms: 185
Official Description (provided by the hotel):
Vissai Saigon is a brand new 4-star hotel with tasteful accommodation and high-end service. This elegant hotel is just 5 minutes aways from Tan Son Nhat International Airport and Tan Binh Exhibition & Convention Center. It is also near White Palace Wedding and Convention Hall and Quan Khu 7 stadium. Commercial buildings and shopping centers are conveniently located nearby. ... more   less 
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