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“Close to airport”

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Vissai Saigon Hotel
Ranked #85 of 448 Hotels in Ho Chi Minh City
Certificate of Excellence
Monroe, Iowa
Level Contributor
138 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Close to airport”
3 of 5 bubbles Reviewed December 1, 2011

We concluded our trip to Vietnam with this hotel. We had the hotel pick us up at the airport, extra charge, and were pleasantly surprised when the hotel's Mercedes arrived for the brief trip from the airport. Our room was nice, large, quiet and clean! Our first separate shower staff in days. I took a photo of my son by the large window and it looked like I photo shopped him into Ho Chi Minh City. The front desk was very curteous. After fighting the motor bikes and the craziness of Hanoi, we decided to stay in the hotel and try dinner in the hotel. Something we don't usually do. The meal was not very good, expensive and slow service. The experience was not like others have described. Perhaps it was because the staff were attending to a large party of 50 businessmen. The hotel didn't run the hotel car to the airport as early as we needed for the flight out the next morning, but they did arrange transportation for an additional fee.

Room Tip: Choose a floor higher up to avoid street noise.
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  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GRC761
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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390 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Turkish first
  • Vietnamese first
  • Any
English first
Tokyo, Japan
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed November 30, 2011

We had originally booked here as we intended to stay just overnight in HCMC and this place was close to the airport. Due to a change in schedule it got extended to two days and we had an enjoyable stay. The front staff are friendly and helpful. The main restaurant offers a good choice of international cuisine and they readily accommodated our requests for vegetarian food. Breakfast had a good variety of international choices but the quality was satisfactory, nothing outstanding. They have a spa and swimming pool but we didn't have time to visit those.The rooms are clean and spacious. The bathroom has a shower stall and no tub.The city centre is around 20 minutes by cab at affordable rates . All in all a good choice.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SRSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, Manager at Vissai Saigon Hotel, responded to this review, December 5, 2011
Dear valued guest,

We highly appreciate your effort to share your experience in staying with us while in Ho Chi Minh City. There is nothing so fulfilling for us when someone we served reciprocate our effort. Please be aware that most StarCity associates are reading this and they'll be very happy and motivated to work knowing their efforts have never gone unnoticed. The management invested a lot of training for our associates to practice real hospitality and your comments would help us improve, if not maintain the quality of products and services we offer. Not only that, it will also give prior idea to other travellers who are planning to stay with us in the future. Again, thank you and we look forward to your next visit here.

The Management
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Amsterdam, The Netherlands
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed November 28, 2011

Again great service and excellent food in Saigon, located near the airport and 30 minutes away from Saigon centre. Rooms are spacious, clean and good. Good value for your money

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveling-engineer73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, Manager at Vissai Saigon Hotel, responded to this review, November 30, 2011
Dear valued guest,

Our sincere appreciation for such a nice comment. By sharing your experience in public our associates who are on duty 24- hour will be able to gauge their work and I'm sure your comments made them happy. The management is looking at them as well whether they perform well as trained, or not and your experience is their measurement. For future reference, so you won't suffer delay in going to District 1, if you stay at StarCity please take note of the rush hour ( 5pm-7pm and in the morning 7am to 8am) the rest it will not take 30 minutes to get to District 1. The central district is not really far from StarCity- it's just the traffic jam that's making it 30 minutes, so with the right timing you'll get there earlier than mentioned. Again, thank you and we look forward to see you here again.
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Tokyo Japan
Level Contributor
5 reviews
4 hotel reviews
5 of 5 bubbles Reviewed November 23, 2011

I was in Ho Chi Mihn on business and the Star City was very good value for the cost, a very nice room and a very convenient location.

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charles B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 21, 2011

A colleague and I stayed here in mid November. I was trying to book a hotel in the centre, in district 1, and wanted something comfortable but didn't want to spend more than $100 (online of course). It was full and expensive in the centre at the time so I started looking around. If you stay here you should weigh up quality versus location. The hotel is about half way between the airport and the centre of town. If that works for you then perfect, if not you have to take taxis to the centre of town and back. It's only about US$5 in a cab and takes 10 minutes normally and half an hour in rush hours. Nice modern rooms, good service, comfy beds, nice bathroom (only shower in my bathroom, but darn good one), flat screen TV, bathrobes etc. They have a nice lobby lounge with a good selection of wine and some tasty snacks and light meals. No real restaurant here but you're better off going into town anyway. I think we paid about about US$85 online for a room that you'd pay half again for in the centre. I would go back if I need a good hotel not too far from the airport and the city centre or I may just think bugger the room/the expense... and go for the centre. Whatever you decide, you won't be disappointed by the hotel quality and service. .

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tristan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, Manager at Vissai Saigon Hotel, responded to this review, November 24, 2011
Dear valued guest,

Thank you for the nice comments. It is quite comforrting despite the weakness that you mentioned. We know location wise we are in the middle between airport and the central district of the city, that is why we tried to offer a quality service as much as possible, so you won't be sorry for what you are paying to us. The management never cease in training the StarCity associates to be able to deliver the highest standard of service. Everyday we are trying to encourage our guest to share their experience with us, so we will know what areas we need to maintain and what areas we need to improve. This is not just for us but also for travelers who will be staying with us in the future. Thank you and we look forward to serving you here again.

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed October 16, 2011

My wife and I needed a place to stay that was close to the airport and priced well. This place was perfect for our 1 night layover. This place was very nice! It does not look like much from the outside as it is surrounded by older run down buildings. However, once inside the front doors the decor and staff are both very nice. We only had breakfast at the hotel and it was excellent! The rooms are top notch and very comfortable. I would definitely recommend this hotel if you are looking for a nice place to stay. However, if you you are in town as a tourist I would recommend staying some place close to the river downtown. This hotel is about a 15 minute cab ride from all of the action.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, Director of Sales at Vissai Saigon Hotel, responded to this review, October 25, 2011
Dear valued guest,

Thank you for sharing your experience to us. We always value our guests opinion and comments like yours motivated us to work further for improvement. We tried our very best to please you and demostrate the real meaning of hospitality through our works. We take every single comment of our guest constructively thus we really appreciate your effort to share your experience for us to be able to evaluate our facilities and services. Please don't hesitate to contact us for our repeat guest program. It is always our pleasure to serve you well. Again, thank you and we hope to welcome you back.

The Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester, United Kingdom
Level Contributor
79 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed September 28, 2011

I was very impressed with the amenities and the helpfulness of the staff. At all times of day and night the staff could not do enough to assist in fulfilling any of my needs.
The restaurant food was very good and the portions were more than adequate.
I feel that the staff went out of their way to ensure that all my needs were attended to, and that I didn't miss home too much.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, Director of Sales at Vissai Saigon Hotel, responded to this review, October 3, 2011
Dear valued guest,

Thank you for sharing your experience publicly. Your comments motivated us to improve the delivery of our service, if not to continue serving our guests with utmost sincerity. Again, our greatest appreciation for sharing your experience during your stay at StarCity Saigon Hotel. We hope to welcome you back.

The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vissai Saigon Hotel

Property: Vissai Saigon Hotel
Address: 144 Nguyen Van Troi Street | Phu Nhuan District, Ho Chi Minh City 084, Vietnam (Formerly StarCity Saigon Hotel)
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #85 of 448 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vissai Saigon Hotel 4*
Number of rooms: 185
Official Description (provided by the hotel):
Vissai Saigon is a brand new 4-star hotel with tasteful accommodation and high-end service. This elegant hotel is just 5 minutes aways from Tan Son Nhat International Airport and Tan Binh Exhibition & Convention Center. It is also near White Palace Wedding and Convention Hall and Quan Khu 7 stadium. Commercial buildings and shopping centers are conveniently located nearby. ... more   less 
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