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“AAA rating”

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Vissai Saigon Hotel
Ranked #83 of 457 Hotels in Ho Chi Minh City
Melbourne
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“AAA rating”
Reviewed September 19, 2011

Stayed with SkyCity HCMC as an overnight stay with a booking via Agoda. Absolutely beautiful hotel only minutes from the airport. Our view from our 7th floor room (707) was amazing - no noice from the busy HCMC traffic. Beatiful bed, linen and facilities in the room which was of the highest standard that we have experienced during our Singapore\Vietnam holiday. Was able to enjoy the beautiful live music in the lounge. The food offered was of the highest standard. Right from the moment we were picked up at the airport (pickup arranged via email directly on StarCity's webiste) to check-in/reception staff and to all staff at StarCity, we were well looked after. Our only regret was that we spent one night with SkyCity. We would certainly stay with SkyCity again.

Room Tip: Have a quiet drink in the lounge on the ground floor while the four piece instrumental band is playi...
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank JanetVMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, Director of Sales at Vissai Saigon Hotel, responded to this review, September 27, 2011
Dear valued guest,

Thank you for staying with us. We are happy to read your comment not just because the effort of StarCity Saigon associates working 24hours were recognized but to see guest like you willing to share your experience to others motivate us to do better with our service. Every day for us is a learning process and the more you share your experience in public the more we are encouraged to do better. Our main goal at StarCity is to serve our guest with utmost comfortability. Again, thank you and we hope to welcome you back.

The Management
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403 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Turkish first
  • Vietnamese first
  • Any
English first
Aberdeen, Scotland
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 25, 2011

Stayed here for 4 hours rather than go the airport and spend time there. Good gym and pool and spa was reasonable too. Restaurant was nice if a little unremarkable. Definitely worth a visit.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Strachan100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, Manager at Vissai Saigon Hotel, responded to this review, September 8, 2011
Dear valued guest,

On behalf of the management and staff, we thank you for recognizing our effort to serve you with excellence. Nothing can make our associates who are serving 24/7 happy but a nice feedback from our visitors whom we tried to serve with utmost sincerity. Thank you and we look forward to welcoming you back at StarCity Saigon Hotel.

The Management Team
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Tamar Valley
Level 5 Contributor
76 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 23, 2011

A new 4 star hotel offering all appointments. Nice pool on second floor balcony with gym and bar. Wi-Fi (free) in room. Carpeted corridors (lo-noise). Soft beds! Beauty salon,piano bar etc. Short walk to Nha Hang Hue (busy with locals) restaurant at #178 or ice cream shop under the Moevenpick Hotel across street towards the city centre.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank 616A81T5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, Manager at Vissai Saigon Hotel, responded to this review, July 24, 2011
Dear Valued Guest,

Thank you for staying with us. We appreciate your effort to share your experience as it would help us assess our operations. We aim nothing but to serve our guest with utmost satisfaction and to hear how our guests receive the delivery of our service would help us improve everyday to achieve our aim. Again, thank you for trusting us in hosting your accommodation while in Ho Chi Minh City.

The Management
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Hong Kong
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 18, 2011

This was my first trip to Vietnam and I was travelling on my own. From the time I arrived the staff made me feel so welcome and made sure that I was okay every evening. The food was very well cooked with a good selection.

The rooms and facilities were spotless. I would certainly recommend and will be back !

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ExpatM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, Manager at Vissai Saigon Hotel, responded to this review, July 19, 2011
Dear valued guest,

We are happpy to be a part of your first travel to Vietnam. It is an honor for us to host you on your first travel here. Thank you for chosing us and we are glad our products and services pleased you. We aim nothing but the complete satisfaction of our guests. We love to have the pleasure of welcoming you again as a regular guest.

The Management Team
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Auckland Region, New Zealand
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 24, 2011

Our reason for our stay was that it was close to Saigon airport. We were impressed with the hotel itself it was brand new and very modern. Staff were really helpful and friendly. Rooms were generously sized with a comfortable bed. Breakfast was also really good, better than some of the five stars we stayed at. Only downside was it was out of the middle of town so had to spend money on taxis to get dinner etc. However a taxi to town is only about $4us so not that bad really. I would recommend this hotel if u have a late night arrival or early morning flight but if your staying for a few nights it's probably better to stay in district one where there's more going on.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travellingems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, Manager at Vissai Saigon Hotel, responded to this review, July 19, 2011
Dear valued guest,

Thank you for staying with us. Receiving a nice comment like yours is compensating enough for associates who have been working hard to serve our guests with utmost importance. Everyday is a learning process for us and with your comment we can assess which area we needed to improve to better serve our guests. Again, thank you and we would love to have the pleasure of seeing you again as our regular guest.

The Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed April 5, 2011

Stayed for two night, best breakfast with varieties of food,Friendly staff. New room with free wifi, whatelse you need ?

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anthonyreyno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, Manager at Vissai Saigon Hotel, responded to this review, July 18, 2011
Dear valued guest,

The management and staff of StarCity Saigon Hotel would like to thank you for staying with us during your visit to HCMC. We are glad you have chosen us for your accommodations. A nice comment from you inspires the associates of StarCity to improve more our service. We want nothing but complete satisfaction of your stay here. We love to have the pleasure of seeing you again here at StarCity.

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha
1 review
Reviewed March 16, 2011

Its a brand new hotel, with a highy experience staff, very careing n friendly.
location is best suited n easily reachable to evry important points with easy transport facility evn airport...Food is delicious in watevr u chose..belive me- i never missd home food..
rooms r clean n well arranged..staff r always available to help u

i had a royal treatment...guys u rock
i wish to visit u ppl again in july 2011
keep ur gud work
all best
n i call ur hotel as Golden Kingdom
keep it shining brightr than star
all da best ... god bless u

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RusulArnold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, Manager at Vissai Saigon Hotel, responded to this review, July 17, 2011
Dear valued guest,

Thank you for staying with us. We are glad to hear a very nice comment from you. It is our desire to give nothing but excellent service and great experience to all our to all guests. We hope that in your next visit to Ho Chi Minh City you will again stay with us.

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vissai Saigon Hotel

Property: Vissai Saigon Hotel
Address: 144 Nguyen Van Troi Street | Phu Nhuan District, Ho Chi Minh City 084, Vietnam (Formerly StarCity Saigon Hotel)
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #83 of 457 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vissai Saigon Hotel 4*
Number of rooms: 185
Official Description (provided by the hotel):
Vissai Saigon is a brand new 4-star hotel with tasteful accommodation and high-end service. This elegant hotel is just 5 minutes aways from Tan Son Nhat International Airport and Tan Binh Exhibition & Convention Center. It is also near White Palace Wedding and Convention Hall and Quan Khu 7 stadium. Commercial buildings and shopping centers are conveniently located nearby. ... more   less 
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