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Vissai Saigon Hotel
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Reviews (423)
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144
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All reviewsclose to the airportairport hotelgreat hotelan early flightstar hotelroom was largepool and gymthe hotel managerlovely roomshuttle busbuffet breakfastwould highly recommend this hotelshort staycityvietnamsaigondistrict
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327 - 332 of 423 reviews
Reviewed February 25, 2011

It's a nice property but since it is brand new - the service is also brand new - food at the restaurant is cold when it was supposed to be warm and my room smells fumes from the painting. Worse it would take ages to check out, I waited almost 20 minutes with the receptionist wearing long face

  • Stayed: February 2011, traveled on business
    • Sleep Quality
3  Thank hot123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCitySaigon, Manager at Vissai Saigon Hotel, responded to this reviewResponded February 28, 2011

Dear Guest,

Firstly we extend our sincere gratitude for staying with us at the StarCity Saigon Hotel. We apologize if your experience in our hotel was less than comfortable. As a new hotel in Ho Chi Minh City, we are striving to exceed all of our guests expectations, and rest assured, we take your comments regarding our service standard very seriously. We always have room for improvement, and with value feedback such as yours, we can move towards achieving our goal to be the finest four star hotel in the city. Again, thank you for staying with us, and we look forward to being able to exceed your expectations in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile
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Stayed: April 2018, traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VissaiSaigon, General Manager at Vissai Saigon Hotel, responded to this reviewResponded 2 weeks ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile
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Stayed: March 2018, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VissaiSaigon, General Manager at Vissai Saigon Hotel, responded to this reviewResponded 1 week ago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile
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Stayed: March 2018, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VissaiSaigon, General Manager at Vissai Saigon Hotel, responded to this reviewResponded 2 weeks ago

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Reviewed March 9, 2018
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Stayed: February 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VissaiSaigon, General Manager at Vissai Saigon Hotel, responded to this reviewResponded March 11, 2018
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