Spacious, charmy, and nicely decorated rooms (we booked the deluxe rooms).. BUT .. If you want a nice nights sleep.. well .. forget it.. at 6am everyday the cleaning ladies are coming, and they are not quiet.. Furthermore, as someone already stated.. you can hear people moving furniture, dropping money on the floor or talking as clearly as it would be your room. I am not a light sleeper, but woke up several times by other people in the apartment above. We wanted to get up early during our trip, but 6am is generally to early for personell to start shouting to eachother, especially with these thin walls.
Breakfast was awesome first 3 days (More like a lunch with noodle soups, spring rolls, meat, eggs, salads etc). After the 3rd day, they removed all items except some bread and butter. Seemed like not a lot of people were staying, therefore saved expenses on breakfast.
Last day, me and my father received the bill which was about 60 USD for 3 items from the minibar and some laundry. For being Vietnam that's a complete rip-off (especially since the items in the minibar were 50 cents each according to the in-room list, and the laundry about 80 cent per item). We both went down, they corrected the bill by $ 20, and I choosed not to argue about the remaining details. The bill should have been about $10-20, but as they claimed prices in in-room pricelists were old etc, I considered those $20-30 goodwill instead of arguing.
One of the girls in the reception was the light of this hotel. She spoke english (which not alot of "regular" people in Ho-Chi-Minh do), was always smiling, helpful and really tried! Hank was also a good guy/businessman, even though we didn't see too much of him.
A big plus for the area around the hotel. It's about a 5 min cab-ride to the market, 10 minutes to port, but still in a non-touristic spot. Around the corner (turning left cross after KFC), there are a bunch off street restaurants, with plenty of good food where the locals go. We went into the "nice parts" of the city 2 evenings for dinner. Rip-off prices, and low quality food is what we got. I would definitely go back to this area.
To sum up this hotel:
- Good Area
- Good price (we paid about $30 / night)
- Good breakfast
- Noisy mornings
- Breakfast was not really served last two days
- The last day rip-off
I would definitely be ok with staying here again considering the price, though not removing anything from the minibar nor asking for additional services, and requesting a top-floor room.
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