We arrived late as our flight was delayed and we were told that it would cost us an extra $30us a night for the 3rd bed for our kids, I argued and they would not discount it so we went ahead with it.
When we got to our room there was a flyer diplaying a price of $15us for the 3rd bed, when I went back to reception with this information they told me that it was an old flyer, I argued again.
The following morning I checked my booking online to discover that I has already payed for the extra bed in my original booking after much discussion the reception reluctantly accepted this.
In my online booking a free shuttle servive to the airport was also included, but the reception tried to tell me this promotion had ended the month earlier, I dug my heals in and got what I had paid for.
The breakfast was horrible and only had it once prefering to go to "tout les jours" bakery instead which I highly recommend.
The swimming pool is a joke and I have a larger one in my garden at home.
The "massage" area was seedy or as my wife said,"dodgy" and it would not be surprising if extra services were offered .
Having said this the rooms were clean and tidy, but I would not stay here again.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Agoda, TripOnline SA, Hotels.com, Asiatravel.com Holdings, Priceline, Travelocity, Hotwire, Booking.com and HotelTravel.com so you can book your New Pacific Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.