We didn't have a great start, arriving at the hotel to be told that our two rooms booked for 3 people could only fit two people as they were too small to put in another bed. The hotel acknowledged that they had it on their records as for three per room but never bothered to tell us it wasn't possible. Staff were very unhelpful just continually repeating that we couldnt all fit even though they had the room booked for 3 adults. They then tried to make us pay for a third room, never offering any compromise when the problem was completely their fault. In the end they gave us a third room (so small you literally could not put a suit case on the floor at any point in the room (and this is a closed suit case). This room also had a 'all in one bathroom' which meant showering whilst standing over the toilet so the entire bathroom (including wooden door) was soaked after showering.
The other rooms we had both had problems with showers, both shower doors did not seal and the angle of the water from the shower head meant the water just filled up the bathroom floor before seeping out into the room. (a problem fixed by putting a extra towel on the floor blocking the exit)
Other than these problems everything was fine, breakfast was VERY basic, no juice provided only tea and water.
Beds were comfy though, not hard at all like others in asia.
Location was perfect too, just a block from Benh Than Markets.
Our main problem outside the hotel was that we struggled to find decent vietnamese food (the only place in vietnam we had this problem!) not sure if we were just looking in the wrong places!
If they had better staff and breakfast would be a far better hotel.
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