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“Really bad experience at this hotel that left me shaken!”

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Golden Central Hotel
Ranked #79 of 447 Hotels in Ho Chi Minh City
Sydney, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Really bad experience at this hotel that left me shaken!”
1 of 5 bubbles Reviewed January 24, 2014

Stay here are your own risk. The staff clearly target westerners with their scams and will rob you blind. This is not a safe place to stay!! Basically robbed by the front of house at the Spa. It was a terrible service and the staff dress like they are going to deliver a happy ending. If you book to have multiple things done, they do them all at once (eg. you try relaxing while having a mani, pedi and massage all the same time! And it still took them over 2 hours!) Not to mention they do the mani pedi in the dark with a lamp. But the WORST thing was being corner in the Spa unable to leave until handing over all the money in our pockets!!. The hotel itself is alright but is not at a standard a 4 star should be. The rooms were small and the furnishing tired. Although the bed linen and towels were clean the room was dusty with cobwebs in the corners and dust from the air-conditioner stuck to the curtains. The bell boys are constantly trying to get you to go to a travel agent outside the hotel, instead of directing you to the in house travel service.

Room Tip: Find a different hotel!! Seriously don't stay here!!
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  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TravelBugAdventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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749 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Thurrock, Essex
Level Contributor
279 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 bubbles Reviewed January 24, 2014 via mobile

The central hotel I exactly that - central to all the best things to see in Ho Chi Min.
We stayed here for 2 nights as part of a tour.
Rooms a good size, clean and comfortable. However our shower was lukewarm on each occasion we used it.
Breakfast choice was good - western and local noodles and dimsum. Although the dining area is rather small so you may have to sit in the lower dining area which doesn't have as much choice

Stayed January 2014, traveled with friends
Helpful?
Thank lovehols4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed January 19, 2014 via mobile

We stayed in this hotel on a guided tour and it was clean and staff helpful. Only fault we had was as there were three adults in this room they gave a extra bed. Which there is nothing wrong with that only it was way to hard and you couldn't sleep on it( like it to a concrete slab). In saying that we were two blocks from night markets and local shops and restaurants all of which we lived at during our stay. Very central great place

Stayed January 2014, traveled with friends
Helpful?
2 Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed January 18, 2014

Room is extremely small compare to all the hotels in Ho Chi Minh that I had previously stayed. Room is dark - bad lighting layout. Despite a higher class room in the hotel (signature), no slippers in the room - have to ask for it to deliver. Have to ask for maintenance to fix the safe deposit box (change batteries), replace light bulbs and to tighten the faucet - it leaks when open.

Housekeeping -- don't replace the sheets for the entire stay. Now, not sure if it were replaced before my stay. Didn't put new bath gels and shampoos for 2 out of 5 days of my stays. Everything is wipe down? Not good in cleaning. Bathroom smell. No exhaust fan in the bathroom. Water filled up the bottom of the shower - very slow flow.

Roof top swimming pool - very small and don't even have a chance to use it. Swimming maintenance notice posted on lift for my entire stay -- but don't see anyone fixing anything.

Breakfast - very few selection. Not everything is labeled - so, don't even know what it is. Bread is hard - even the croissant is very hard.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kemchong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ho Chi Minh City hotels

Melbourne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed January 14, 2014 via mobile

The few drawbacks ie smallish sized rooms and smelly lift area were offset by the location . All major attractions are within an easy walk so there wasn't the hassle of getting transport around town. There is also a convenience store and bank next door . I found Staff to be friendly and helpful.

Stayed January 2014
Helpful?
1 Thank Helferr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed January 10, 2014 via mobile

Truly, we thought this place was awful. Our room was tiny, the staff were not friendly at all, it STUNK every day on the top floor as you arrived for breakfast, and also stunk at the swimming pool like they had open dustbins right near it. The staff cleaned kitchenware and carpets from the lift on the ground a metre from the swimming pool - right for all to see. Not only unhygienic but all potentially dangerous for kids with the chemicals. They were stingy with toilet paper too. The breakfasts were not nice and room service hideously over priced and not good. We are two people in their mid-20s, so in no way are we hugely fussy, but we could not wait to leave this place.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AusCaitlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto, Portugal
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed January 9, 2014

We chose this hotel because of the roof top pool and location, and were not disapointed.
We like to be able to have a cooling swim after a hot day out, so the pool served its purpose.
The location was great, as it was very close to the Ben Thanh market, with lots of places where to eat. There was also a 7/11 nearby, which was handy and lot of fruit stalls.
We always felt safe, although locals were always reminding us to be careful with our belongings.
We were offered the foot massage, and have done it. It was quite good, and we did give the guys a tip, but it's not like they forced us to give them a tip.
Breakfast was good, with enough to chose from, both continental and Asian.
Roooms were good, clean and with enough space, as was the bathroom.
We had a problem with our ongoing flight, that was brought forward, and both reception and the tour desk staff were very helpful in trying to contact the airline and re-arrange a new flight. This was done free of charge, and it never seemed to be a hassle for them.
We would go back, if we are ever again in HCM.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Galante78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Central Hotel

Property: Golden Central Hotel
Address: 140 Ly Tu Trong Street | Ben Thanh Ward, District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Business Center with Internet Access Swimming Pool
Hotel Style:
Ranked #79 of 447 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Central Hotel 4*
Number of rooms: 120
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