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“Ticked all the boxes”
Review of Family Inn Saigon

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Family Inn Saigon
Ranked #48 of 944 Ho Chi Minh City B&B and Inns
Reviewed January 6, 2014 via mobile

We arrived here as our 1st stop in Vietnam and the hotel met our expectations. As we are a family of 4 we booked a family room which was fine & had a window. Breakfast was very good on the rooftop with a great view. Staff were very friendly and helpful. Good location and once we had our bearings walked to most places we needed to visit. Would recommend.

Stayed: December 2013
Thank KJWardLove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this reviewResponded January 8, 2014

Dear Valued Guest,

Thank you for your valuable feedback and we are deeply delighted with your excellent rating of our services. Our strength is our people who are passionate with their work and very dedicated to ensure that our guests are very well taken care of to the best of their satisfaction.

We would be more than glad to welcome you again on your next visit to Ho Chi Minh City.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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147 - 153 of 343 reviews

Reviewed January 4, 2014

We stayed here as part of an Intrepid Tour. It was definitely the plainest hotel we stayed in on the trip, with little decor and limited breakfast. However, it was clean, the staff were very nice and it is in a decent location. Cheap drinks and snacks can be bought at the Circle K (across the street and on the corner) and I went to a wonderful spa across the street- best massage I had in all of Vietnam (walk out the hotel, directly across the street and then to the left, I think it was called Lady something); there's also a local bar across the street that's open way late (we were there until 3 in the morning!).

  • Stayed: December 2013, traveled as a couple
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Thank Bonnie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this reviewResponded January 6, 2014

Dear Valued Guest,

Thank you very much for taking time to post your feedback in Tripadvisor and we are pleased to read that you had a relaxing stay with us. Our people are always happy to serve our guests with the warmth of the Vietnamese hospitality.

We look forward to being of service to you in your next visit to Ho Chi Minh City.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2014

spent a night here before departing for Cambodia, the hotel is well priced and staff are friendly and helpful. location is also very convenient and breakfast was good.

The hotel is a little old and rooms are in need of some maintenance, like our window didn't shut properly.

  • Stayed: December 2013, traveled as a couple
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Thank South F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this reviewResponded January 6, 2014

Dear Valued Guest,

Thank you for sending us your comments. Feedback such as yours helps us in improving our facilities and services. We strive to provide a superior experience for every guest, therefore, your feedback is very important to us.

We are glad to know that you had a pleasant stay with us and we hope to be of service to you again soon.
Sincerely,

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Reviewed December 28, 2013

My wife and I stayed at the Family Inn Saigon 3 night. The staff were very helpful even though there English was not that great.
The breakfast that was included was delicious and hosted an amazing 12th floor view of the, we traveled all over Vietnam and there coffee was right at the top.

The hotel is quite old and so are the room fixtures, but the shower worked and had hot water and the A.C was wonderful. Great stay.

  • Stayed: December 2013, traveled as a couple
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Thank CanadianAbroading
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this reviewResponded December 29, 2013

Dear Valued Guest,

Thank you very much for taking time to post your feedback in Tripadvisor and we are pleased to read that you had a relaxing stay with us. Our people are always happy to serve our guests with the warmth of the Vietnamese hospitality.

We look forward to being of service to you in your next visit to Ho Chi Minh City.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2013 via mobile

We stayed here for 3 nights on an intrepid tour and would recommend this place to others travelling to HCMC.

The staff are polite and helpful, the rooms clean and the breakfast was also very good. It is centrally located on quite a busy street so it can be a little noisy - I think some rooms don't have windows so you might want to ask for a room out back with windows!

  • Stayed: December 2013
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Thank sirtravellotLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this reviewResponded December 29, 2013

Dear Valued Guest,

Thank you for your valuable feedback and we are deeply delighted with your excellent rating of our services. Our strength is our people who are passionate with their work and very dedicated to ensure that our guests are very well taken care of to the best of their satisfaction.

We would be more than glad to welcome you again on your next visit to Ho Chi Minh City.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2013

"Family Inn Saigon" is a good hotel. I booked for 3 days and now I find my self in the hotel at day 5! All the staff is very friendly and helpful. Always with a smile and excellent service. I stay in delux room which is very clean and light. Also the hotel is very quiet which I find extremely lovely. Laundry service is quick. The breakfast is good standard compared to other hotels I have stayed at in HCM. Do not expect a 5 star hotel experience but expect a little oasis from the busy city. The price is affordable and the hotel is very much recommendable.
I will stay here an other time!

  • Stayed: December 2013, traveled as a couple
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Thank Camilla H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this reviewResponded December 16, 2013

Dear Valued Guest,

Nothing is more gratifying than receiving excellent feedback from our satisfied guests and thank you for recommending us to prospective guests, highly appreciated.

We truly have a great team who are always passionate in delivering great service to our guests and we will share your comments to all of them as this will inspire them to delight even more guests in future.

Again, thank you very much for your patronage and look forward to the pleasure of welcoming you back again soon.

Sincerely,

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Reviewed December 14, 2013 via mobile

Hotel staff were helpful, attentive and friendly.. The hotel was clean, yet only one elevator to service 12 floors.. It was okay for is as we walked only two floors to our room.. The room was large and had good space. The bathroom was clean hot water and pressure were amazing.. The bed was hard and the pillows large so that was annoying.. But we slept fine as we were buggered each day.. Breakfast was good, though on the 12th floor therefore we would have to wait for the elevator.. I got washing done on site, it was around 100dong per kilo.. And was done by the afternoon.. Taxis out the front and not far from eateries and bars.. Had a good experience with the hotel and may return one day..

Stayed: December 2013, traveled as a couple
Thank greenpawcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this reviewResponded December 16, 2013

Dear Valued Guest,

It was a pleasure having you as our guest and thank you for your very nice comments of our hotel. Our convenient location complemented by our excellent services make your touring holiday a pleasant one. Your satisfaction is what matters most to us and we shall continue to ensure utmost comfort of all our guests.

We would be glad to have you with us again soon.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Family Inn Saigon

Address: 84A Bui Thi Xuan Street | District 1, Ho Chi Minh City 700000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #48 of 944 B&Bs / Inns in Ho Chi Minh City
Price Range: $36 - $56 (Based on Average Rates for a Standard Room)
Number of rooms: 72
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Also Known As:
Family Inn Saigon Hotel Ho Chi Minh City

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