I stayed at this location for 2 nights (April 23- 25) and was very dissapointed.
I had booked this hotel on Agoda after reading reasonable reviews on tripadvisor. I paid the extra money for the "better" room. Upon check-in, we were taken to a room on the 10th floor that was small and clearly not a "better" room. The furniture is very old, TV outdated, and the room had an overall unattractive appearance.
I returned to the reception desk and after a brief discussion, was told that they made a mistake and would give us the room we paid for. It was an identical room to the first one however it was slightly larger.
The hotel has only one elevator which is VERY SLOW. We waited at times for 5 + minutes for the elevator (the hotel is only 12 floors).
They still use actual metal keys as opposed to the key cards that every other hotel used during my travels in Southeast Asia.
The Breakfast was very dissapointing. We had a very hard time finding anything to eat during our stay.
The location is also disspointing. It is not close to anything. It was a 20 minute walk to the famed market.
* Upon check out, we asked the staff to store our bags for a few hours prior to heading to the airport. I then learned that they store the bags in an unsecured street level garage that they use to park motor scooters. There is no door and no one guarding it. Of course, no surprise that a $200 Kindle was stolen from the luggage while in their custody. I suppose that is the cost of doing business with subpar hotels.
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- Also Known As:
- Family Inn Saigon Hotel Ho Chi Minh City