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26 - 31 of 324 reviews
Reviewed March 16, 2017 via mobile

Friendly staff eager to assist. Room clean and comfortable though a little dated. There was a great selection and range of food at Breakfast to suit all cultures. For us the location was perfect with great food and coffee available within 10 minute walk. Easy 20 minute walk to Bitexco Financial Tower. I recommend this hotel and would stay here again.

Date of stay: March 2017
Trip type: Traveled with friends
Thank Celeste S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 10, 2017

I loved this hotel in the past for their service and rooms. The located was always good. On my recent stay in Asian Ruby Park View (3) - the toilet shower wasn't working well, rooms seemed so tired and worn. The Air-conditioner wasn't working well too. Overall still clean and comfortable - but the experience has declined since I last visited. I hope the management can pay more attention to the rooms. I will be back to stay again.

Room tip: Stay in Executive Deluxe room, they offer big windows facing to the park opposite.
Date of stay: March 2017
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
Thank jeffkgy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 8, 2017

Stayed one night at this hotel in my 10 days in Vietnam. The place is very average and the only good thing I liked about this hotel is they have a decent wifi. The buffet breakfast is just very average and I find the dining area very warm to eat, not enough ventilation. Two stars!

Date of stay: February 2017
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
1  Thank HelenTl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 5, 2017

Dirty, bathroom smelt of old cabbage, bath leaked. Breakfast very substandard and staff generally indifferent apart from one of the doorman who always met us with a smile. Our room had no window. Pluses? Beds comfortable, centrally located.

Date of stay: February 2017
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
Thank Sally O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 1, 2017 via mobile

Had our laundry washed, all our whites came back GREEN! No apology and as manager wasn't there, we were guaranteed he would fix this. No word from him, no message, never saw him. Clothes were sent to be washed again..even worse!! Hotel is liable for damage of laundry, as it says on their form at the bottom, turns out they make the women who wash the laundry pay for it. Instead they offered half of what they should have paid because they can't afford it. No one can get a hold of the manager (figures), and all they could give us back is what it would cost for the laundry (the second round of whites to remove stains). Manager should be let go as he clearly doesn't know how to do his job, or care about it as its evident in the hotel and the staff.
NO PERSONALITY, NO SMILES OR APOLOGIES. EVEN THE DOOR MEN SIT AROUND ALL DAY AND WATCH YOU OPEN THE DOOR.

Wi-Fi cuts out frequently, air conditioning doesn't work, no sheet on bed, Mattress needs to be replaced, mosquito's in hotel, shabby dirty and worn down decor. Bathroom light and fan don't work. Called twice a day foe two days about it before giving up and was told each time someone will take a look at it. Turns out we weren't the only room with no fan or bathroom light. Obvious cost cutting.

This hotel won't stay open for long if it continues like this. They don't know what they're doing. Should be one star. For a three star hotel, you can get so much better just down the street in an even better location. Try E Central on De tham and bui vien.

Date of stay: February 2017
Trip type: Traveled with friends
1  Thank Amanda M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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