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Reviewed February 23, 2013 via mobile

Was here about 2 years back and had excellent service. Maybe the team has changed. This group at counter are impatient. Tried to call them to inform I would be arriving a day late but she kept asking for my name which I repeated 4-5 times. Requested for someone else to speak to and she just passed to another lady whom couldn't speak much English. Had to request to speak to hotel supervisor.

Arrived and the night was horrible. Was not feeling well and all i need was a good rest. Put right next to the lift and could hear the operation of the lift entire night and slamming of doors with same floor and the level above.

Requested for a change of room the next day which was accepted and the room I was put was much smaller than the original that I had. This looks like a room for singles (booked for 2). This room is definately the size i came 2years back, meant for single booking. Hotel insisted it is slight variance in size is purely to contain the twin bed. The room barely have any walking space. Wash room had a hole at ceiling which they fail to cover up. Water dripping entire night. request assistance over the phone to help operate the overhead spray but was rejected without trying.I did not want or think it's necessary to send someone up but subsequently had no choice as I couldn't find the knob to connect to overhead spray.

Generally it's an ok hotel if you don't mind the noises and minimum communication with the rude counter staffs. Bell boys and chambermaid (on 5th level) are quite nice and helpful.

  • Stayed: February 2013
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Thank Eunice12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2013

I was a bit concerned when we arrived at Asia Ruby 3 as we thought we were booked in at another in this chain. We had been upgraded to a room overlooking the park, which was appreciated. The staff were very friendly and helpful. My initial concerns were allayed when we walked around for the first time and I realised just how central the location was. We were able to walk anywhere and everywhere we wanted, even though there are plenty of taxis available. We found the breakfasts monotonous as we stayed for about a week, but there are so many cafes close by it was not difficult to find an alternative every so often. The housekeeping staff do a great job!

Stayed: January 2013, traveled as a couple
1  Thank Deb T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2013

This was a pleasant surprise during our trip to Viet Nam. The hotel is well appointed, excellent food and a wide variety of choices, and a wonderful breakfast buffet. And it is reasonably well situated near various attractions. We enjoyed it and found it a bit of a safe haven in an otherwise hurly burly city... Cant go wrong.

  • Stayed: January 2013, traveled as a couple
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1  Thank MojaveMax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2013

We reached Ho Chi Min and checked-in to Asian ruby 3 Hotel on 9 January 2013 for one night. The staff at the reception were very helpful and assisted us in facilating our travel arrangement. This includes assisting in our booking for Cu Chi Tunnel trip, airport transfer to changing money into Dong and answering any enquires that we had.

We had booked a superior room and we really enjoyed it. The room that we stayed offered a great view and we find it clean and spacious. We also enjoyed our breakfast which offers a buffet selection.

One aspect would be the location. it does requires abit of walking to locations like Ben Thiam market, unification palace, etc. But this allow us to explore more of the lovely HCM city.

All in all, i would definitely recommend this hotel.

Room Tip: If don't mind abit of noise, choosing a room on the higher floor with window offers a great view.
  • Stayed: January 2013, traveled as a couple
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1  Thank DavenLeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

Excellent location, nice spacious and newly renovated rooms, very friendly staff, free stable wifi connection. Very good value for money, will definitively stay here again if i go back to ho chi minh. Attractions are within walking distance, taxi fare from airport should not be more than 150 000 dong max.

  • Stayed: January 2013, traveled solo
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1  Thank SimenPR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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