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“Good Location” 4 of 5 bubbles
Review of A&EM Signature Hotel

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A&EM Signature Hotel
Ranked #360 of 448 Hotels in Ho Chi Minh City
Singapore, Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good Location”
4 of 5 bubbles Reviewed May 28, 2013

Stayed at Kingston Suite. The room is big comparing to the typical small size hotel room in Ho Chin Minh. We have a separate living room and bedroom. The rooms are clean and the air cons are definitely working and cold. Both living room and bedroom and bathroom is bright and airy (provided you open the window). Bedroom is a king size bed and there's definitely enough space for an additional single bed. There is a fruit basket provided upon arrival and also tea and coffee packets comes free for the room as well. Bathroom is huge with a separate bathtub and shower area. There are many other hotels that are nearer to the Ben Thanh market but the rooms may not be that big. This is not a new hotel so some of the fittings and furniture may be old. The front desk ladies in the day shift are much more friendly and helpful than the guys at night. All are good except that they don't provide free late check-out even if it is only for an hour. I did not try the buffet breakfast. Went out to try the restaurants outside. Theres a chicken rice stall across the street, not nice. The chicken seems to be there for a long time. However, there is a double storey cafe called I.d cafe (you can google the cafe) down the street. Walk up to level one-Very chilled cafe with superb service. For muslim travelers, there are a few muslim cafe near Ben Thanh market and also shops that sell Baju Kurung. The hotel is 5mins walk away from the market. Anyway, you won't want to stay too near to the market. It's a market - Noisy and dirty.

  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank WinnLuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiep N, Director of Sales at A&EM Signature Hotel, responded to this review, August 7, 2013
Thank you for your good comment ! We hope to welcome you again in next time
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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177 reviews from our community

Traveler rating
    14
    79
    52
    20
    12
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Brisbane, Australia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed May 1, 2013

We arrived at the Hotel late in the evening and was greeted with a warm smile. The sign in was very quick and trouble free. Our room was very clean and very comfortable. After a busy day it was good to relax.

The hotel staff were very friendly and helpful with knowledge of the city and people. Many of the staff spoke good English, but there were some staff that only spoke a little English but they learn a lot from the guests and study.

The breakfast at the hotel was quite good and inexpensive. The bar was open 24 hours and the kitchen open till very late. The room service was good. The location of the hotel made exploring the city very convenient. The local markets are a 5 minute walk from the hotel and the "supermarket" where you can get some western foods is only 10 minutes from the hotel in the same direction. A word of caution: Be very careful crossing the streets as there are no rules for motorists, and the bikes are just as bad.

The exchange rate is very confusing at times but to exchange your currency it is best to do it at the proper exchange (5 min walk down near the markets) as the hotel staff do the rate much lower than the proper exchange rate.

One Australian dollar is worth around 20,000 VND (round figures to work from). If you encounter staff that are exceptional, this is the lowest amount to work from.

We will be definitely going back to Vietnam and this hotel again.

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mike K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiep N, Director of Sales at A&EM Signature Hotel, responded to this review, August 12, 2013
Thank you so much, We hope to welcome you back again in next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed April 3, 2013

Staff are very helpful and friendly. Close to Ben Thanh Market (less than 5 mins of walking). Room is clean and large enough. Air con works well, especially after hanging out on the street under 38 degrees. Tried the buffet breakfast, the fried noodles and the soup noddles are tasty. There's nice sandwiches (baguette) opposite the hotel. Will recommend friends to stay here if they make a visit to HCMC.

  • Stayed April 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank hkbassein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiep N, Director of Sales at A&EM Signature Hotel, responded to this review, August 12, 2013
Thank you so much your good comment. We hope to welcome you back again in next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wauchope, New South Wales, Australia
Level Contributor
157 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed March 31, 2013

This hotel is in a great location near the Ben Thanh markets. Breakfast was OK but not as good as other places that we had stayed. We had 2 nights in a deluxe city view room which was quite large. On our last day we were being picked up at 6:30am to go to Can Tho. Breakfast was supposed to start at 6am but it was all in darkness. By the time it opened at 6:15am there were a few people waiting, some quite irrate. Good value hotel for the price.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Sue Russell K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiep N, Director of Sales at A&EM Signature Hotel, responded to this review, August 12, 2013
Thank you so much for your comment. We will try to do better in Guest Services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed March 26, 2013

I went to Vietnam with my friends and it was a relaxing vacation because of Kingston Hotel. The climate in Vietnam is hot but everytime we would go back to the hotel, it was refreshing. Their buffet breakfast had many choices and we were all so full before we set out our journey for the day. We also got a good deal from Agoda with the rates. It's very near the Reunification Palace and Ben Than Market.

Overall, it was a good experience, great value for money too! Will post pictures soon.

  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank aero_gaia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiep N, Director of Sales at A&EM Signature Hotel, responded to this review, August 12, 2013
Thank you so much. We hope to welcome you back again in next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Benalla, Australia
Level Contributor
96 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed March 15, 2013

We stayed here on 2 separate occasions in the 2 weeks prior to and after our tour of the Vietnam Central Highlands.
This is a well located hotel in the bustling city of Saigon. There are many hotels in this street.
It is a 4 star hotel and staff and facilities are very good. From the outside the hotel is well presented in a overcrowded street. Doormen their to greet you and assist you on your arrival and departure.
Staff at reception are very polite and helpful to your requests and assistance is readily available
Rooms are spacious and comfortable. Beds are firm but so are all beds throughout Asia in good quality hotels.
Breakfast was adequate and the Food and Beverage manager was more than helpful in her suggestions for breakfast and how we would like our eggs.
The hotel is only a short walk from the Ben Thanh market. Note that there are set prices which are very reasonable in some parts of the market. There is is also a night market but we found that even after bargaining very severely that the day market set prices were cheaper than what you would pay at the Night Market. Be warned.
Overall a great hotel, great staff. Definitely recommend this hotel. Will be back again next year

Room Tip: Higher levels are good but do not expect a great view of the city
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ron009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiep N, Director of Sales at A&EM Signature Hotel, responded to this review, August 20, 2013
Thank you so much. We hope to welcome you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
59 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed March 6, 2013

We stayed for 3 nights here. The hotel is good, our room is so spacious and so is the bathroom. It is within the vicinity of Ben Thanh market but 2 blocks away. There are many other hotels nearer to ben thanh than kingston. For Muslims, there are 2 halal restaurants along the street from kingston towards ben thanh so don't worry about finding halal food. The hotel serves halal food for breakfast so it claims. You can have bread or eggs if you are uncertain. Staff are friendly and even know some malay words especially the bellboy. Easy to get taxi right infront of hotel. For my next trip, I prefer to stay nearer to ben thanh market although there's nothing wrong with the hotel itself.

  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Puzzledprez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiep N, Director of Sales at A&EM Signature Hotel, responded to this review, August 20, 2013
Thank you for your good comment. We wish to see you in next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about A&EM Signature Hotel

Property: A&EM Signature Hotel
Address: 54 52, Thu Khoa Huan Street | District 1, Ho Chi Minh City 700000, Vietnam (Formerly Kingston Hotel)
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #360 of 448 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — A&EM Signature Hotel 4*
Number of rooms: 101
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