This was my first trip to Vietnam (on business). I'm an Intercontinental Ambassador member and was very pleased with not only the room but the above and beyond service that the staff provided at this hotel.
I was flying to HCM from Hanoi and made a reservation using the Intercon's iPhone app (very good btw), and immediately was emailed by the Guest Relations person Ms. Phuong welcoming me to the hotel. I was impressed but it got better. The night before, I was in Hanoi and the hotel there had a power surge in the room and blew out my laptop power adapter. My laptop was low on battery and my office people contacted the hotel to see if they could locate a power adapter from a local Lenovo shop. They called around and finally found a shop that said they had the adapter. The hotel sent someone to get this and I was relieved that my problem would be solved. In the end, the shop owner didn't have the adapter, but the hotel staff (including the Concierge) were so helpful. I worked around my laptop issues. Before this happened, however, they already had upgraded me to the Residences tower and provided a one bedroom apartment for my stay - which was superb - very clean, modern and made my laptop problems go away.
The hotel is in a very good location - near the Hard Rock Cafe, and other restaurants - very near the Vietnam War memorial and only 30-40 minute ride to the airport.
Thank you Intercontinental Asiana Saigon! I'll be back again.
- Official Description (provided by the hotel):
- InterContinental Saigon is an exciting new landmark in the heart of Ho Chi Minh City, Vietnam s commercial centre. The hotel is close to the colonial sights of Notre Dame Cathedral and the Old Saigon Post Office, a few minutes from famous landmarks like the Reunification Palace, City Hall and the beautiful Opera House. Guests can enjoy some of the city s premier shopping in the same complex. The InterContinental Residences Saigon with 260 luxurious apartments is next door. Personalized service awaits guests in each of the 305 elegantly-appointed rooms, including 19 suites and a stylish Presidential Suite. Pillow-top bedding and floor-to-ceiling windows will create unparalleled grandeur and an inviting space for a relaxing stay. Tan Son Nhat International Airport is a 30-minute drive away. ... more less
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- Also Known As:
- Intercontinental Asiana Saigon Hotel Ho Chi Minh City