5/9-9/9/13 I went there with a family from 3 years to 70 years old. The hotel staff was kind when they gave me room on the highest floor but the lift do not service that floor with a kid, a pregnant women & a leg pain senior citizen the staff understood that and give me not a connecting room but a room that we are very satisfy. There are minor problem on the shower head & Aircon but when reported its all attended. What makes me so touch is the friend manager Kevin he called me on the night I check in to make sure my family is well taken care of. And even after I check out he bothers to bring my family a few street away to have a nice dinner when I told him a unpleasant incident I have a couple of day with a taxi driver which have spoiled my trip when there is a night I wanted to go for dinner he does not know the place yet when I found out he can't find the place he refuse to send us back hotel multiple request from us. The staff in the hotel is so helpful to translate & event help me to complaint to the taxi company.
A real great place to stay as a guest they make sure you are comfy & well taken care.
Thumb up! Will return if I come back to HCM
- Official Description (provided by the hotel):
- Thien Thao Hotel is located between Saigon City Center and China Town, two busy areas with full of entertainment, shopping and business centers.More than 40 rooms with our fully luxury amenities and modern design, Thien Thao Hotel is the right place for your both business and leisure purpose.Come to us, you not only enjoy the comfortable and convenience services but also have a feeling of "feel like home" by our friendly and experience staffs. ... more less
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