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“average hotel” 3 of 5 bubbles
Review of Northern Hotel Saigon

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Northern Hotel Saigon
Ranked #101 of 448 Hotels in Ho Chi Minh City
Perth, Australia
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“average hotel”
3 of 5 bubbles Reviewed February 23, 2011

I really want to say nice things about this place, so I will start with the positives, the rooms were very big, and very comforatble. the staff were helpful, and the breakfast whilst not the best we had was good. I didnt understand why the aircons turned off in the rooms when the card was removed (this was fixed by asking the staff at reception to keep it on) the hallways and lifts were not airconditioned. We stayed there for 4 nights on two occasions and only once out of the 4 rooms we had did our aircon work properly. It seems silly to try and cool one room when the rooms around it are so hot. Also for some strange reason the top bar area doors if you pulled them in (the obvious choice as the balcony was so small you couldnt open the doors out and get past the pot plants) would smash on the railing for the curtains, the big glass doors in the hour or two we were up there really sounded as if they would break anytime.
Also the spa didnt work in either of my rooms, although it did in the other 2.

  • Stayed February 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank yachty78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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423 reviews from our community

Traveler rating
    80
    219
    98
    22
    4
See reviews for
42
155
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26
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Centre Region, France
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed February 13, 2011

We were originally staying in another hotel (which looked much better!) but was overbooked because of Tet (New Year) our room was constantly dark becaue of the building work which was covered in sack cloth, just outside the window, if I leaned out of the window I could touch the building site.. Our shower leaked so our bathroom became a wet room, we did tell reception but they seemed uninterested. Hotel is centrally located for everything, but I wouldn't be happy to be walking the street in that area alone after dark, as a single woman. Breakfast ok.

  • Stayed February 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank travelfanindre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed January 20, 2011

We spent our last night in Vietnam here after 3 weeks and found that this hotel was new, located well for access to all parts of town, nicely decorated rooms, clean etc but there just was not the same care and attention given to guests. This felt like a classy hotel but with no soul - no interest in what their guests were doing in Vietnam and even to the doorman who sometimes couldn't make it to the door for you - perhaps we have been spoilt because other than this hotel we found all our other 3 star hotels to be so warm and friendly with staff who seemed genuinely interested in making your stay in their country a wonderful experience. Perfectly adequate but.......

  • Stayed December 2010, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank jcarp58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed January 20, 2011

This was a basic, good clean little hotel. Very central to HCM central district.

breakfast was a bit average and the towl rail fell off on the bathroom.

This hotel is just around the corner from the expensive hotels, but without the price tag.

not a fabulous hotel, but nothing really wrong with it at all, and the location was fantastic.

  • Stayed January 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank PfromBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
175 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 bubbles Reviewed January 15, 2011

First time to HCMC. Am very pleased with this hotel. The location is excellent. Everything we wanted to visit was within walking distance. It's surrounded by good shopping, restaurants, and nightlife. Other must dos like the Museums etc are also close by. After reading other reviews I was expecting a dreadful breakfast. I was pleasantly surprised. There was a great selection and they are happy to cook eggs any way you want on request. Free wifi, safe in room, good bathroom, comfortable bed. Only complaint was our room had no view - looked straight onto another building.

  • Stayed January 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SurferPete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saltash, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 10, 2011

stayed for one night after a hectic few days out of town, we needed a quiet comfortable clean room to freshen up and internet access to plan our next move - did this perfectly albeit a bit soulessly - they gave us a free bottle of red wine though!

  • Stayed October 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank robert0001209971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mauritius
Level Contributor
127 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed December 18, 2010

We booked the suite on agoda but it turned out that agoda made a mistake. the price was for a standard room. when we pointed out agoda's mistake, agoda agreed to give us the suite. well, the suite was nice. it faced the river... we could glimpse parts of the river from a distance.. not the full river as mentionned on the site but that was alright with us... the hotel is clean, new, walking distance from the main attractions. nice, helpful reception. there is a nice spa called spa number one (or something similar) down the street. it was very very good.
we checked out early on sunday and left our lugguage at the reception as our flight was at night.
the only problem i could point was the slow room service... but i hope its better by now. and one morning (after a night of very high fever for me), we asked for breakfast in the room instead of eating in the restaurant and found it hard to convince the staff to bring the food in the room. my husband had to go downstairs, bring me some food and then go down to eat. other than that, everything was perfect.
the staff was helpful but maybe the "human touch" (which is so rampant in asia) was missing a bit there.

we got complimentary fruits and a wine bottle as well.
the jacuzzi was amazing!

  • Stayed September 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JLira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Northern Hotel Saigon

Property: Northern Hotel Saigon
Address: 11A Thi Sach Street, District 1, Ho Chi Minh City 00848, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #101 of 448 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Northern Hotel Saigon 4*
Number of rooms: 99
Official Description (provided by the hotel):
...peaceful in saigon center With 99 rooms fully equipped at 3 star international standard, 100% room with nice view and large window, proposed in Superior, Deluxe and Suite categories, Northern Hotel is designed to provide comfort and style with personalized service and convenient amenities, you can enjoy simple comforts and stellar convenience at the best place in Ho Chi Minh City Located in Saigon’s central business district, we are just a short walk from the major entertainment and shopping districts including Opera House, War Remnants, Reunification Palace, Notre Dame Cathedral, Central Post Office… Take a stroll and explore! ... more   less 
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