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All reviews opera house within walking distance quiet street nice hotel three star central location stayed here for three nights breakfast buffet pleasant stay wi fi main attractions air conditioning rooftop pool standard room reunification palace mini bar post office
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Reviewed April 11, 2013

We stayed here for our last night. Took one of the cheaper rooms but it was still really nice. This hotel is easily as good as most 4-star hotels in the UK and the price is very good. Breakfast was included and very good. The staff were helpful, arranged taxis and let us checkout late. The hotel is close to the centre and in quite a nice area with a few bars nearby. I would recommend staying here.

Date of stay: March 2013
Trip type: Traveled as a couple
Thank BristolDave001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tan-Northern, Director of Business Development at Northern Saigon Hotel, responded to this reviewResponded May 6, 2013

Dear BristolDave001,

Xin Chao!

Thank you very much for your great comment about our Hotel and the extremely room, breakfast, location and friendly staffs. I will be sure to share these with all my staffs. Lovely comments like these as a great motivation for us to continue offering the excellent service we are always focusing on.
Once again thank you and we look forward to welcoming you back to our resort in the nearest future.

Kind regards,
Tan
Tran Duong Tan Mr.
Director of Business Development
dobd@northernhotel.com.vn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2013

Solid stay. Room is clean, I feel safe there, and the staff are friendly. Great bed and bedding. Very low key - I get what I need without the swarming over-attentiveness of other hotels in the area. Breakfast is decent for being included. The fitness room leaves a bit to be desired. It's passable, but I've been going for runs outside (good luck with the scooters) or climbing the stair wells. The neighborhood is fantastic. The restaurants around the corner on Le Tahnh Tron street are great - crepe place, Le Bahn Mi and dozen others. There's a natural foods store around the corner that is pretty great. You can't beat the location and price.

Date of stay: April 2013
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dave D D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tan-Northern, Director of Business Development at Northern Saigon Hotel, responded to this reviewResponded May 6, 2013

Dear Dave D D,

Xin Chao
Thank you for your positive message here on TripAdvisor!
I am so happy to hear that the Hotel looked after your needs well. It is surely our endeavor to ensure each Guest has a relaxing and memorable stay with us.
We do hope to be able to welcome you back again soon and please feel free to email personally and we shall ensure your booking is all in good order

Best regards
Tan
Tran Duong Tan Mr.
Director of Business Development
dobd@northernhotel.com.vn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2013 via mobile

My husband comes to Ho Chi Minh frequently and this is his hotel. They are always welcoming. The service, the breakfasts, the Vietnamese coffee's! Always great! Great value for you money. Really good location in district one!
Upon our return from traveling north, not only did they upgrade us to a suite, but they upgraded our friends, as well! See why we love them? Highly recommend.

Date of stay: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank lnsfavorite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tranduongtan, Director of Business Development at Northern Saigon Hotel, responded to this reviewResponded April 11, 2013

Dear Insfavorite,

Xin chao!
Good afternoon from sunny Saigon!
My Team joins me in thanking you for staying at Northern for your recent trip to Ho Chi Minh City. I am very happy to hear that the Hotel looked after all your expectation. It is surely our endeavor to ensure each Guest has a relaxing and memorable stay with us.
We do hope to be able to welcome you back again soon and please feel free to email personally and we shall ensure your booking is all in good order.
With warmest regards,

Tan
Tran Duong Tan Mr.
Director of Business Development
dobd@northernhotel.com.vn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2013

We stayed at the Northern Hotel as the last stop of our trip. Firstly we had to change the date of the booking as my partner had had an accident elsewhere in Vietnam so we had to change our flights - the hotel were very accommodating and did not incur any extra fees. When we arrived we were greeted by a very warm welcome and excellent English speaking staff. Our room, the Northern Suite was immaculate and huge!!! Almost bigger than my flat at home! The quality of the finishes was the best of all the places we had stayed in Vietnam, we even had a jacuzzi in the bathroom.
I can not compliment the staff enough. It was quite tricky with crutches however the staff carried all our bags to our room and shortly after knocked on the door and brought us a wheelchair so that we could try and see some of the sights of HCMC.
We have stayed in a few 4 star hotels already in Vietnam including 1 in HCMC and can't believe the Northern is only 3 stars. The Northern was a cut above the others by a long way. Very good value for the money. Thank you Mr Nguyen Tran Thang and the rest of the staff.

Date of stay: March 2013
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Julianne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tan-Northern, Director of Business Development at Northern Saigon Hotel, responded to this reviewResponded March 28, 2013

Dear Julianne D,

Xin chao!
First of all, we would like to thank you for selecting Northern Hotel Saigon as your choice of accommodation while visiting Ho Chi Minh City. It was our pleasure to serve you during your stay. I am very happy to read your lovely comment on Tripadvisor.

Your kind comment is much appreciated and we are so delighted to know how much you satisfied with our property. We are glad you enjoyed your stay and happy with our accommodation and especially the service from our staff.

We can’t be any happier to hear that our service standard is measured up to guests’ expectations. Your satisfaction is our reward. Thank you very much for mentioning my colleague - Mr. Nguyen Tran Thang. We’ve delivered your messages to him to let all staffs know that they are doing something right and to support them to continue delivering such an excellent service to all distinguished guests.

Last but not least, thank you for considered us as a comfortable and good value place to stay. Your thought of returning stay at Northern Hotel is much impressive, we are more than happy to welcome you back here one more time.

Kindly let me know if I would be of your any further assistance.

Tan
Tran Duong Tan
Director of Business Development
dobd@northernhotel.com.vn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2013

Booked a room here as the following night it was the starting point for our two week cycling trip through SE Asia. Opted for a suite on our own the first night, which was only 20USD more than a standard room. I thought we would be able to hold onto the suite for the second night but front desk asked us to move. Turned out a blessing since the standard room was nicer. Hotel is quite a distance from the airport and is next to a disco. Saturday night was tough to sleep, between the thumping of the music and the rooster crowing to us from across the street (this in the middle of the city). A few blocks walk from the hotel there are high end shops and an air conditioned mall. No bargains. Walking out to the right of the hotel at night was off-putting, as the area was dark and dreary. Desk staff was grumpy. Breakfast was fine, no complaints.

Room tip: Unless you are soothed by thumping bass, try to get a room that faces the rear and is on the opposite side of the disco across the street.
Date of stay: March 2013
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RobertnNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tan-Northern, Director of Business Development at Northern Saigon Hotel, responded to this reviewResponded March 28, 2013

Dear RobertnNYC,

Xin chao!
Warmest greetings from Northern Hotel Saigon!
Thank you for taking the time to write about your constructive comment regarding to our location and noise neighbor areas on Tripadvisor. I am sorry that your experience did not meet your expectations but please rest assured that your feedback is very important to us.
After having meeting with front office staffs, I would like to clarify your issue regarding to room change as followed:

You and your group have booked 1 night at Northern Hotel (standard room), and the pre-night you come to enjoy the free time, you agreed to pay US$20 more to stay at Northern Suite. After the first night, your group checked in with standard room, and of course you will join in your group with same category, unless you pay more US$20 to keep your Northern Suite. But in this case, you do not want to spend more, that is the reason why our reception changes your room to standard one, kindly understand us for this situation.

My valued guest, please be aware that we are now upgrading our property by changing the decoration in the corridors, room amenities…etc so I am more than happy if the Hotel has one more chance to welcome you back in the near future.

Kindly let me know if I would be of your any further assistance.
Tan
Tran Duong Tan
Director of Business Development
dobd@northernhotel.com.vn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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