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Northern Hotel Saigon
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Reviews (497)
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All reviewsopera housewithin walking distancerecommend this hotelquiet streetnice hotelthree startour groupbreakfast was includedper nightwi fistar hotelconvenient locationstandard roomreunification palacemini barmain attractionspost office
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Reviewed December 8, 2012

We spent a long time trying to find a reasonably priced hotel and eventually chose the Northern based on location and reviews.

We had booked one of the Northern Suits and were shown to one on the 11th Floor. Just as we were settling in we heard what turned out to be the Karaoke Bar striking up on the roof of one of the neighbouring hotels. As we had requested a quiet room we were moved to a lower floor on the opposite side of the hotel. The hotel staff seemed to be unaware of the Karaoke, since we had requested a “Quiet” room.

The suits are spacious, but nothing extraordinary, in fact you could say they were rather dated. The mattress was firm and comfortable, but only foam pillows which I find do not give a good support.

Breakfast was not what you would expect in a country with such a reputation for excellent food. Again rather dated and not a great choice for non-meat eaters. Also the fruit juice was from concentrate, not fresh.

Don’t use the Hotel airport pick-up service, as they charge US$30, one way. Use the service at the airport where you prepay US$10. Our return to the airport was only around US$8 and we used Vinasun, as recommended elsewhere on Tripadvisor.

Room Tip: Beware of the Karaoke Bar on the roof of a nearby hotel. We move to room 804 which faced away from the load music. The hotel staff seemed to be unaware of the Karaoke, since we had requested a “Quiet” room.
  • Stayed: December 2012, traveled as a couple
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1  Thank RobYoung99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tan-Northern, Director of Business Development at Northern Hotel Saigon, responded to this reviewResponded December 9, 2012

Dear RobYoung99,

Thank you for taking the time to provide feedback regarding your recent stay at Northern Hotel Saigon. I am delighted to hear that the hotel looked after your needs well, and so pleased that you took time to share this with Tripadvisor’s readers.

My valued guest, I apologize for your comments regarding to noise might cause you inconvenience, I will certainly investigate further to ensure rooms are not noisy anymore, due to our Legend Bar just play music in a gently sound for guests to enjoy the Saigon panoramic view, and we have not any karaoke type in Hotel of course.

For breakfast, our well trained chef will take action to increase more vegetable in the daily buffet. For your information, beside the variety of fruit juice reserved in every morning, the Hotel has complemented more option such as pineapple, passion fruit…etc to help guest to enjoy real tropical fruit in Vietnam.

Once again, I thank you very much for staying with us. We would be more than happy to welcome you back here when you visit Ho Chi Minh City in the near future.

Wishes you and family a Merry Christmas and Happy New Year!

Yours sincerely,

Tan
Tran Duong Tan Mr.
Director of Business Development
dobd@northernhotel.com.vn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2012

Stayed here for three nights and loved it! The hotel is in a great location, only 20-25 mins from the airport, and within easy walking distance of many of the city centre attractions. The staff were really friendly and despite a small mix up with the room on their part, everything went smoothly. They didnt have any problems confirming our trips we had pre-booked with Viator, or calling us a meter-taxi, which seemed to be a popular scam whilst we were in Vietnam and Thailand, where hotels would only offer a set price to/from the airport with a chosen provider (at roughly double the cost of a meter-taxi) and woudn't call a different one for you. The staff here were more than happy to call whoever we wanted to use however.

Breakfast was good with a huge selection of fresh vietnamese and western foods. We stayed in one of the suites, with jacuzzi and super-king bed, which was definately worth the extra £7-8 per night over the standard rooms. Would definately reccomend to anyone who wants a comfortable place to stay after a long day sightseeing.

  • Stayed: November 2012, traveled as a couple
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Thank chris_soc85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tan-Northern, Director of Business Development at Northern Hotel Saigon, responded to this reviewResponded November 25, 2012

Dear Chris_soc85,

Xin chao!

My Team joins me in thanking you for staying the Northern Hotel for your recent holiday in Ho Chi Minh City.

I am very pleased to hear that the hotel looked after your needs well, and your comments in regards to our staffs, good location, room facilities and breakfast, it is surely our endeavor to ensure each Guest has a relaxing and memorable stay with us.

Whenever you travel to Saigon, we would like you to consider returning stay at Northern Hotel. We look forward to seeing you here again in the near future.

With warmest regards,

Tan
Tran Duong Tan Mr.
Director of Business Development
dobd@northernhotel.com.vn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2012

We stayed at the Northern Hotel for 4 nights recently and had no problems to mention. The rooms were large, very clean, and well appointed. The staff were friendly, very helpful and keen to please, and of course appreciative of any tips. Breakfast was plentiful, both Western and Asian fare available. The location was good and central to shops and eating places and a 15 minute walk to the market, and attractions. At night the street is a little dark but felt quite safe. We would definitely stay at this hotel again.

Stayed: October 2012, traveled as a couple
Thank Jenny F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tan-Northern, Director of Business Development at Northern Hotel Saigon, responded to this reviewResponded October 29, 2012

Dear Jenny F,

Xin chao!

Thank you very much for sharing your feedback and tips regarding your recent stayed at Northern Hotel Saigon on TripAdvisor, it is highly appreciated!

We are glad to know that you satisfied with our room, location and services standard from our staffs.

Should you visit Ho Chi Minh City again in the coming time, we are more than happy to welcome you back to Northern once again

Wishes you and family a health and happiness!

Tan
Tran Duong Tan Mr.
Director of Business Development
dobd@northernhotel.com.vn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2012

We were attending an Army reunion and spent two separate stays in this Hotel. On both occasions, the rooms were very good with an in-room safe, wifi, Refrigerator, mini bar, and the toiletries in the bathroom were excellent and replaced as we used them. There are two restaurants and two bars, one a roof top type. There is a tour desk, gymnasium, currency exchange and room service available with computer access in the foyer. The staff were excellent, going out of their way to be polite, helpful and pleasant on all occasions. It is a short walk from many of the major sights in the City, and we would love to stay there again.

  • Stayed: August 2012, traveled as a couple
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1  Thank Graham074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tan-Northern, Director of Business Development at Northern Hotel Saigon, responded to this reviewResponded October 18, 2012

Dear Graham074,

First of all, thank you very much for selecting the Northern Hotel Saigon as your choice of accommodation while visiting Ho Chi Minh City. Thanks a lot for sharing such a nice review to support all those good reviews on TripAdvisor website.

We are glad you enjoyed your stay and satisfied with our room, in-room amenities, restaurant, location, and of course – the services from our staffs.

I appreciate you sharing your concerns and your positive comments on your experience and look forward to the opportunity to welcome you again in the near future.

Tan
Tran Duong Tan Mr.
Director of Business Development
dobd@northernhotel.com.vn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2012

The hotel was in district 1 in the centre of Ho Chi Minh City. It was within walking distance of most tourist attractions. The hotel was clean. Our room was spacious. The staff were friendly and helpful.

  • Stayed: August 2012, traveled with friends
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Thank david_judymynott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tan-Northern, Director of Business Development at Northern Hotel Saigon, responded to this reviewResponded October 1, 2012

Dear David_judymynott,

Xin chao!

My Team joins me in thanking you for choosing the Northern Hotel for your recent trip in Saigon

We are happy to note that you appreciated our facilities and services. It is our endeavor to ensure each Guest has a comfortable and memorable stay with us.

Thank you again for sharing your experience with us here on TripAdvisor and should you have any plans to return to Saigon, please do let me know if there is anything I can assist with.

Yours sincerely,

Tan
Tran Duong Tan Mr.
Director of Business Development
dobd@northernhotel.com.vn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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