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“Slow Internet, poor breakfast”

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Norfolk Mansion Saigon
Ranked #76 of 459 Hotels in Ho Chi Minh City
Certificate of Excellence
Reviewed February 29, 2012

Basically, this is the serviced apartment for businessmen working in Ho Chi Minh City.
You can see many Western and Korean residents there.

The Internet access was terribly slow and I gave up to work in the room.
Breakfast was very poor considering the price.
Hotel staff are very friendly and helpful.
The room is enough big and well furnished.

  • Stayed: December 2011, traveled on business
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2  Thank patpongyamachan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flemming N, General Manager at Norfolk Mansion Saigon, responded to this reviewResponded January 19, 2017

Dear patpongyamachan,
Thank you for your review and we thank you for the informative content.

5 years since your stay with us and we are pleased to announce that we have changed and or improved any-and everything.

Perhaps one day, you will return. Until then, have a safe journey.

Thank you and best regards
Management

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Reviews (146)
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123 - 129 of 146 reviews

Reviewed January 27, 2012

The hotel has BIG rooms (appartments) which should be suitable for a family with 2-3 kids. We had a room with two big bedrooms with separate bathrooms, a living room and a small kitchen. Breakfast, wireless network, swimming pool, sauna, fitness center and so on was included in the deal. The hotel seems to have a central location, but we did not have sufficient time to experience HCMC. We recommend this hotel if you just need a place to sleep for a couple of nights. The hotel has no charm/atmosphere, it is more like a big appartment building.
It took around 30 min from the airport with a private taxi (500 000 VND).

  • Stayed: January 2012, traveled with family
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1  Thank ratata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flemming N, Manager at Norfolk Mansion Saigon, responded to this reviewResponded January 18, 2017

Hi ratata,
Thank you for you candid review.

Norfolk Mansion has plenty to offer and prides itself with 5 Star services and serviced apartments.

We are welcoming you back to our Serviced Hotel Apartments in a near future.

Thank you

Best regards

Management



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Reviewed January 2, 2012

A perfect home away from home for a family of 3+. We initially looked at 4.5-5 star hotels but when an extra bed is included it makes a (40sqm) room looks a like a small shoebox. This is when we looked at Norfolk Mansion Apartments. We booked a 2 bedrooms executive, 109Sqm for less than $180 per night. We were assigned with a 2 bedrooms on level 6 (newly renovated and refurbished). Our initial reactioins when stepped into the apartment were "jaws dropped, WOW!".
There was nothing we can comment after that. This is a true home away from home! no noise at all. Everything was nice and spotless. All the facilities and amenities were available. We frequently holiday around the asia region hence our experience and expectations are non-bias. This experience is memoriable and with noting for other family travellers.
Room boast of;
1. massive main bedroom with ensuite.
2. 2nd bedroom was also spacious, with 2 single beds.
3. washer, dryer, clean towels everyday.
4. kitchen
5. cable tv, free internet!
6. Delicous Breaky.
[slight comment - king size bed was a little hard, although new]

All other facilities comes standard like any other 5 star hotels; swimming pool, jacuzzi, sauna, gym.
Highly recommended all travellers!

Room Tip: The building currently undergo renovation (the workmen were very discreet and quiet), hence ask for...
  • Stayed: December 2011, traveled with family
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3  Thank Tamdppham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flemming N, General Manager at Norfolk Mansion Saigon, responded to this reviewResponded January 11, 2017

Dear Tamdppham,
Thank you for your review and thank you for choosing Norfolk Mansion as your preferred accommodation during your last stay in Ho Chi Minh.

We are pleased that we exceeded yours and your family's expectations.

We are looking forward to WOW you again on your next visit to Vietnam's #1 destination:
Ho Chi Minh.

Thank you,

Best regards,

Flemming Nielsen
General Manager

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Reviewed October 8, 2009

These serviced apartments are very nice, I checked out many others and these were some of the best ( although not the cheapest)
We got an two bedroom apartment with a western oven and found it to be very confortable, the gym and pool area are kept well cleaned and fully attended.
In the surrounding area there are many various restaraunts and bars with only a 15 minute walk to the centre of the city.
The only down side is that I have noticed street noise at night due to I think that the windows are not double glazed.
Would reccomend this to both single couples and familys

  • Stayed: October 2009, traveled on business
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4  Thank RobertAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flemming N, General Manager at Norfolk Mansion Saigon, responded to this reviewResponded January 11, 2017

Dear RobertAustralia,
Thank you for your review and thank you for choosing Norfolk Mansion as your preferred accommodation during your recent stay in Saigon.

We are more than pleased to know that we have exceeded your expectations.

We are looking forward to welcome you back to Norfolk Mansion on your next visit to Vietnam's #1 tourist destination.

Thank you,

Best regards,
Flemming Nielsen
General Manager

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Reviewed 3 weeks ago via mobile
Google Translation

Stayed: August 2017, traveled with family
Thank hsinyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2017 via mobile
Google Translation

Stayed: May 2017, traveled with family
Thank 영욱 박
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorfolkMGR, General Manager at Norfolk Mansion Saigon, responded to this reviewResponded August 18, 2017

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Reviewed July 26, 2017
Google Translation

  • Stayed: July 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Shahar E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Norfolk Mansion Saigon

Address: 17-19-21 Ly Tu Trong Street, District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#49 Luxury Hotel in Ho Chi Minh City
Price Range: $119 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Norfolk Mansion Saigon 5*
Number of rooms: 135
Official Description (provided by the hotel):
Conveniently located within walking distance to the city center, close to business destinations, famous landmarks, Norfolk Mansion is an oasis for rest and relaxation from the hustle and bustle of city life where you can truly relax and feel at home. ... more   less 
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Also Known As:
Norfolk Mansion Hotel Ho Chi Minh City

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