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All reviews kingston hotel ben thanh market reunification palace hotel spa walking distance saigon square street food market central post office rooftop pool minute walk notre dame cathedral couple of nights convenient location mekong delta mini bar war museum vietnam
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Reviewed 5 weeks ago

Had my 4 days stay at A & Em signature hotel. Great hotel stuffs. Special thanks to Jun and Emily who was so accommodating to everything. Great attitude and patience. Well done. Keep it up! Thank you Jun and Emily

Date of stay: September 2019
Trip type: Traveled on business
Thank EricLHTan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AEMSaigonhotel, Manager at A&EM Signature hotel, responded to this reviewResponded 4 weeks ago

Dear Eric C
Thank you very much for your review about the A&Em Signature hotel.

It's our pleasure to be part of your good stay in our hotel. We love to read your excellent comment and this will definitely serve as huge motivation to our colleagues.
I will pass your lovely word to Jun and Emily for their service.
Once again, thank you and We look forward to welcome you back to your home in Saigon.

Sincerely yours,
Thi Nguyen (Ms)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2019 via mobile

I always stay at A&EM hotels when I have business trip in HCM but this is the first time for A&EM signature.

The hotel location is great! right in the central of HCM City, walking distance to most of sightseeing spots (Ben Thanh market, president house, war museum, Takashimaya department store etc..).

This A&EM hotel got gym and rooftop bar and a small swimming poor with Ben Thanh view. they also offer guests breakfast and afternoon tea.

the management is great! helpful front desk (impressed by Tai Phan's caring and circumspection), friendly concierge and staffs in cantine. the housekeepers does good job on their duty!

the room facility is complete and clean. my experience staying at A&EM signature hotel was pleasant!

Date of stay: September 2019
Trip type: Traveled on business
Thank O7439BWericc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AEMSaigonhotel, Manager at A&EM Signature hotel, responded to this reviewResponded September 9, 2019

Dear O7439BWericc,
Thank you very much for choosing A&Em Signature hotel and sharing your wonderful review .
We are glad that you enjoyed your recent stay experience as well as our warm hospitality...A&Em Signature is four star hotel of A&Em hotel and Spa group. The hotel is located in the heart of Saigon with some tourist attractions within walking distance,I am delighted to hear that you enjoyed the hotel facilities, the rooftop pool, breakfast, clean room and services from the staffs . At A&Em , it is our first priority to deliver the excellent service to all our guests.
I will ensure to convey your lovely words to all the staff and Tài Phan for his excellent services.

On behalf of myself, Tàii Phan and the whole team, we look forward to welcoming you back in the near future.

Best regards,
Thi Nguyen (Ms)

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Reviewed August 25, 2019 via mobile

First time visiting Vietnam and this was the first hotel we stayed in.

We were a bit apprehensive about what we would find and were very happily surprised with this hotel.

The staff were polite and friendly and always reminded us to look after our money and belongings when we ventured out.

Our favourite part of the hotel was their pool area and we visited it daily. We booked a deluxe room which did not have any windows however we had no issues.

The location of the hotel was excellent for us due to its proximity to Ben Thanh Markets (down the road), War Remnants Museum, Central Post Office, Notre Dame, Vincom Centre (Mall), etc

Pros:
- Friendly and Polite Staff
- Good sized room and bathroom with comfortable beds and plenty of plug points if you need to plug in phone chargers, laptops etc
- Pool area was beautiful with plenty of comfortable seating both in the sun and shade
- Breakfast was included with plenty of options and a good coffee machine
- central location ensured we could walk everywhere. The Ben Thanh Markets and Street Food Market, the War Remnants Museum, Central Post Office, Notre Dame Cathedral, Reunification Palace, Pasteur street with its wonderful restaurants and cafes were all under a 10-15 minute walk

Cons:
- there was no proper shower over the bathtub which required some ingenuity at shower time
- some of the food for breakfast was over by the time we got there which was frustrating

Date of stay: August 2019
Trip type: Traveled with friends
1  Thank Juhi27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AEMSaigonhotel, Manager at A&EM Signature hotel, responded to this reviewResponded August 28, 2019

Dear Juhi27,

Thank you very much for choosing A&Em Signature hotel and sharing your wonderful review about your recent stay!
I am delighted to hear that you enjoyed the hotel facilities, the rooftop pool, breakfast and services from the staffs . At A&Em , it is our first priority to deliver the excellent service to all our guests.
We take pride in our prime location as well as our facilities and we are very glad you feel the same way
Once again, thank you very much for your review and we look forward to welcoming you back soon.

Sincerely yours,
Thi Nguyen (Ms)

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Reviewed August 25, 2019

This was a first trip to Vietnam and we stayed in 3 hotels. A&EM Signature Hotel was a wonderful place to stay. Our room was a good size and was well maintained. The staff gave great service and always helpful although english was quite limited. The buffet breakfast was delicious but seemed to run out very quickly and a lot of the food was half gone by the time we arrived. The rooftop pool area was magical and our favourite out of all the hotels. Delicious cocktails were served to us while lounging around after a swim. The location was perfect as it was central to Ben Thanh markets, night food markets and tourist attractions. Thankyou for a wonderful stay we would definitely stay again.

Date of stay: August 2019
Trip type: Traveled with friends
Thank Kelly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AEMSaigonhotel, Manager at A&EM Signature hotel, responded to this reviewResponded August 28, 2019


Dear Kelly D,
Thank you very much for choosing A&Em Signature hotel and sharing your wonderful review about your recent stay!
I am delighted to hear that you enjoyed the hotel facilities, the rooftop pool, breakfast and services from the staffs . At A&Em , it is our first priority to deliver the excellent service to all our guests.
We take pride in our prime location as well as our facilities and we are very glad you feel the same way
Once again, thank you very much for your review and we look forward to welcoming you back soon.

Sincerely yours,
Thi Nguyen (Ms)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2019 via mobile

The Staff very friendly and helpful ( Uyen
+ Anthony). The room very clean and comfortable. The location at the Central City . Easy for go to many place. The crew Hotel good service , and also for breakfast have good Menu and delicious.

Date of stay: August 2019
Trip type: Traveled on business
Thank labakdu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AEMSaigonhotel, Manager at A&EM Signature hotel, responded to this reviewResponded August 20, 2019

Dear Labakdu,
Thank you for choose A&Em Signature hotel when you were HCM city.
It gives me a great pleasure to learn that you had a wonderful time at our hotel and enjoyed our services as clean and comfortable room, delicious breakfast, and location.
And I am so proud to read your comments to Uyên and Anthony for their excellent services. I will ensure to convey your lovely words to all the staff.
Once again, thank you very much for your review and we look forward to welcoming you back soon.

Thanks and best regards,
Thi Nguyen ( Ms )

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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